Global text search in servicenow
Hi All,We do not have "sn_si.analyst" role added to property "glide.ui.can_search" but still analyst user's are able to see global search option.Please suggest what can be the reason.Thanks
Forum Posts
ADME : Can this be disabled ?
We have been seeing too many cancelled jobs due ADME failing on Linux and Windows machines. Is there a way to disable ADME for both ?
Discovery is creating multiple records for the same Availability zones [cmdb_ci_availability_zone]
We are doing AWS/Azure Cloud discovery and we noticed that discovery is creating multiple availability zone with the same name. I am trying to find why this is happening.If anyone faced the same issue then please reply.
Is metric intellegince can support me in VrOps integration ?
Hello Everyone , I am looking for an advice from the experts to check the ability of Metric intelligince with VrOps , Is there an OOTB way to do such an integration ? if not , how we can use Metric intelligince with VrOps Data . Many thanks
Mid Web server stuck in starting even if the Mid Server Up
Hello Everyone, I am facing an issue in my Mid Web server extention , to be able to run a metric extention i need this one to be Up (Started) it is running on an on prem instance , and the mid server is up , any idea of what the root cause may be ? ...
F5 BIG-IP NEXT Discovery
Hi Community: We are currently connecting to the F5 BIG-IP for our discovery. We are planning to upgrade to the F5 BIG-IP NEXT platform soon. I am wondering if there has been any plans/roadmap to support this in the Discovery module? How soon do ...
Populate Firmware version through ServiceNow discovery
Hello, I want to populate details regarding windows firmware like version, last upgrade in CMDB through discovery process. These details are part of hardware. How to extend pattern to get these details? Thank You!!
Displaying Outages by location
I am looking for a way to represent when an Office is impacted by an Outage for either loss of power or internet. I don't know if it makes sense to create an Office as a service and associate the router and APC as dependencies to display this on the ...
Service Graph Connector for GCP Host discovery
I've just implemented Service Graph Connector for GCP plugin in a DEV environment and configured it for organizational discovery. My question is, does the SGC for GCP discover VMI's at the host level getting OS information and other related metadata...
Difference between Switch Port tables dscy_switchport and cmdb_switch_port
Hi,I have noticed that on Switch CIs there is a tab called "SwitchPort" which references the dscy_switchport table. However for Firewall CIs there is a tab called "Switch Port" which references cmdb_switch_port table. Can anyone help me understand t...
Resolved! Discovery Schedule status
Discovery has been scheduled.I received the errors like below snap attached. Also received warnings as well: Why should I received this type of logs.
Resolved! Horizontal Discovery Sensor Missing
Dear All, I have noticed that Horizontal Discovery Sensor is missing from the instance. Can someone please share the XML file for the same? Thanks,Rijeesh Rathnakumar
In one scenario I am trying to display certain choices based on choice selected on other field.
I have two fields on my table - Product and Type. My Product field is a select box and Type field is reference field which is referring to a table.In Product field I have a choice and if that choice is selected the Type field should show me only 4 ch...
ServiceNow - SAP Integration
Hi All,I am currently working on a ServiceNow - SAP integration with below structure:- Need to pull data from SAP to core_company table in ServiceNow- Oauth configurations are already done and tested for this- I need to create REST message with GET m...
Unable to Run Discovery
Hi Community, I am facing an issue while running discovery for a specific server CI. The issue is that the output format of probe is not JSON, to resolve this I have checked the version of my MID Server, updated the probe and sensor to the latest ver...
