Hi All, Question about ITOM discovery data and the database of ServiceNow instance.As a customer requirement, the server's IP, hostname, and mac address should be encrypted when stored in database.Is there a process to encrypt the discovery when it i...
Hi folks,Having executed probe-based Discovery, the following error message was popped out for several IPs:TypeError: Cannot read property "host_classification" from nullAll the devices for which the instance received this error failed to be register...
If a Bat file is executed in Step, does it not move to the next Step until it is completed?Suppose I run a long-running Windows Bat file in Step of DIsocvery Patten.In that case, does Step not move to the next Step until the Bat file it started compl...
Is it mandatory to configure Principle CI classes in CMDB ? Do we need to identify Principal CI classes as best practice ?
Hi all,We do not currently have any of these devices discovered within our CMDB and I was wondering if anyone could offer me some guidance on how we can pull these in? Is it just that we are not scanning a network range we should or is there some s...
Hi can some assist me with this? Getting this error when I am setting up the identification path
Hi,I'm running a discovery process for certificates.I read this article: https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/concept/run-cert-discovery.html#run-cert-inventory-mgmt-import My goal is to discov...
Hi Team,We have rolled out multiple agents to different Linux and Windows servers. However few of those servers have been decommissioned later on and subsequently 'status' of agents installed on those servers are showing as 'Down' within ServiceNow '...
In measuring Microsoft compliance for SQL and Windows Servers, we need to be able to see where “Hybrid Benefits” is selected for devices. Can ServiceNow discovery be configured to pull that information?
Hi all, I met an issue when trying to validate AWS service Account (sub account), the issue as below:I suppose that this maybe network/firewall issue, then I also tried to execute the command in ECC Queue, look like it work fine, see below:could you ...
Hi Community,I would like to discover ipv6 devices and bring them into my instance. Has anyone implemented ipv6 ?? If you have please provide me some steps on how to achieve this.ThanksDileep
I want to create a report for the list of windows servers which do not have serial numbers mapped on cmdb_serial number tablecan anyone suggest how can i create a report or a fix script ?
With new ACC Framework release 3.5.3 there is "Any custom certificates now need to be part of a truststore"ServiceNow, basically at one point, disabled whole ACC Custom Plugin functionality, becase all plugins have to be installed in OS truststore.We...
Hi, I have an installation error for ACC Agent, basically the same as it is described KB0994499 - Agent Client Collector Installation fails with "There's a problem with this Windows Installer package. A script required for this install to complete co...
Hi All, We have implemented Hermes kafka topics integration using Flow triggers and Subflows using Flow designers. Now we are moving all the integrations of Hermes kafka based on Flow triggers to Kafka Script consumers , can anyone here help me in co...
