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Resolved! Metric intelligence in servicenow

Hello Everyone , How matric intellegince works ? Like how it retrieve the data from the external monitoring tool (SCOM , Solarwind , VRops ... etc ) and where the data inserted ? Can we use metric intelligence without binding it to CIs ? Regards, 

AWS Certificate Management

Can we fetch the AWS certificates through Certificate and Inventory management or we have to use AWS Certificate Manager Spoke?

p_n by Tera Guru
  • 617 Views
  • 5 replies
  • 0 helpfuls

Resolved! Help assigning the Recommended and Required Remediation tasks.

We have setup Completeness rules with Required and Recommended fields, these are working as we expect and are affecting our CMDB Health through the Completeness indicator. We are getting tasks being created in the required_field_remediation.list and ...

Jacob Mc by Tera Contributor
  • 765 Views
  • 3 replies
  • 0 helpfuls

Resolved! InTune service graph connector - adding 'Purchase Order ID'

Hi folks We're using the Intune service graph connector which out of the box is working successfully and populating computer CI's and Assets in the CMDB.We now want to bring in an additional field from Intune ( Purchase Order ID) which is not availab...

Any Idea on Nimble Storage Discovery.

Hi All, I am trying to do Nimble storage discovery. May I know the steps followed to perform Nimble Storage Discovery. Thanks in Advance. Best Regards, Santosh B

sboddu by Kilo Contributor
  • 1576 Views
  • 5 replies
  • 1 helpfuls

how to pass the parameter in URL.

HI,I am working on a certificate monitoring which can be received via discovery source. Here, i have 1 requirement if the task doesn't have application group then 1 notification will be sent to the technical team. In that notification i am sending th...

AnandKumar1_0-1720712682850.png AnandKumar1_1-1720712758925.png

Top Knowledge Usage Report

Hello,  I'm trying to run a "Top 10" report that will show the most used (knowledge articles attached to incidents) per day in a list format with the daily use and a sum for the week to be run daily.  I added a screenshot of our current method (based...

Bryan_R by Tera Contributor
  • 458 Views
  • 2 replies
  • 0 helpfuls

Resolved! Operating System Field

Can anyone tell me why the Network Gear table doesn't have an Operating System Field?

Robert P_ by Tera Contributor
  • 2044 Views
  • 7 replies
  • 5 helpfuls