Let's say we have Domain A in which the Mid server is installed on and we want to discover 2 other domains (Domain B and C) but Domain B and C don't have a trust with Domain A. Does this require a Mid Server in Domain B and Domain C in order to disco...
Hi Community,I’ve set up the PRTG connector, and data is flowing into ServiceNow. However, I’m unable to figure out how the received data is mapped to ServiceNow alerts. I also noticed that there doesn’t seem to be any specific event rule for PRTG in...
Hello Community, I am new to discovery and we are having this particular issue after discovery completed.We have some servers with the same IP Address but different operational status one is decommissioned and the other is deployed. Once a discovery ...
error message:Failed Exploring CI Pattern, Pattern name: Network Router, To Check Pattern I could see below error in Horizontal Discovery Log.How to resolve this issue. Check For Output Payload Errors2024-10-13 02:04:03: Errors were found in the outp...
Hi all,Looking at the YouTube demos of SPM, I really like the look of it and I think it could really work for us and our demand/resource management process. Whether I'm not fully understanding how the SPM module works I'm not sure, but where does a u...
Is there anyone here who has set up a Flow to automatically restart a service in Event Management? What is the best practice for this?What if there is a Windows Server or a Linux Server - there are two separate SubFlows for this as I see?Where do I k...
Dear Experts, We are in the process of discovering the AD servers. However, it was brought to our notice on how much secure the ACC are whether it can be hacked or someone can login to the ServiceNow by impersonating an admin user and can use the cr...
Hi All, I want to know if we can set one group as a primary group for all users. Example : Users -> 'Amit' is part of 5 groups but his,Primary Group -> Data Base group Can we set this in SNOW?
What SN feature is better for Azure Cloud Discovery (Azure Service Graph OR Pattern based Cloud Discovery)? We want to do Horizontal discovery on Azure VMs but foreseeing issues like VPN, Credentials. Would SG connector able to retrieve SW Installs a...
Hey experts,I'm working on cleaning up our Windows server data in CMDB and encountering some lifecycle status inconsistencies due to historical decommissioning processes not being followed properly. I've identified two main scenarios I need help with...
I am trying to determine what is really needed to get an accurate picture of our infrastructure without having too many sources populate the same data and creating a bunch of reconciliation rules. My question is do we need all of these, and if so wh...
Hi All, I just installed the "Change management - Risk assessment" Plugin to know about it more and it seems that it is only calculating risk value based on their questions is that correct? Is there any way ? we can calculate impact also just like ri...
Can anyone confirm if you are supposed to setup Cloud Discovery schedules for each member account for AWS Cloud Discovery? Or do you setup one schedule with the master account and choose to discover member accounts and run it from the master. I am no...
After I Upgraded the instance to Washington when I create Schedules from Cloud Discovery Workspace at the step of refreshing datacenters I get this error: ' CI Type cmdb_ci_azure_datacenter cannot be created since there are no attributes defined. Deb...
Hi all, I need some advice for discovering storage device via host.Storage discovery - docs that I'm reffering to. I already discovered storage device by SNMP, and trying to discover by host. I keep doing discovery host OS(Solaris 11), but I can't cr...