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Network Device OS discovery

Hi Folks, Facing one of the issues related to EOL and EOS issue for Network devices, as we know that the OOB discovery for network devices don't fetch the Operating system for the network devices it is fetched from the sysdescriptio oid and put into ...

DipakkumarP by • Tera Contributor
  • 669 Views
  • 2 replies
  • 2 helpfuls

Not able to perform Hitach discovery

Gettignthe below error for Hitachi discovery-MID Server mid.server.disdev is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value: null}]I want to perform without installing the N-Map here, i know that the ...

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JULAGALAY by • Tera Contributor
  • 386 Views
  • 1 replies
  • 0 helpfuls

Integrate azure monitor with OAuth authentication in servicenow

I want to integrate azure monitor with OAuth authentication in servicenow and I am following the product document which is:  https://www.servicenow.com/docs/bundle/yokohama-it-operations-management/page/product/event-management/task/azure-events-auth...

anujp200000 by • Giga Contributor
  • 2892 Views
  • 2 replies
  • 0 helpfuls

Service Mapping

Hi,   I have created Service Mapping for 2 Applications.  I have created an Incident for 1 critical server is down.  I am able to see that the Incident is reflecting in the dependency maps. What I don't understand is how an Application owner get to k...

Certificate Management Expiry notifications & Auto Renewal

How certificate management process is used to notify the expiry and it is possible to auto renewal certificates either through discovery or manual upload/bulk upload. Provide me  complete process and details. If any document/link ??

bhardwajm by • Tera Contributor
  • 610 Views
  • 1 replies
  • 0 helpfuls

Venafi and Servicenow integration

Hello,Wondering if anyone has been able to integrate Venafi and ServiceNow. The front end and Registration authority will remain Venafi, but I only want to create a incident/change record for each certificate renewal. And also update CMDB with certif...

LalithaJ by • Tera Contributor
  • 1760 Views
  • 4 replies
  • 3 helpfuls

Resolved! Citrix application not recognized in service mapping

We’re trying to map a Citrix-published, in-house application using Service Mapping, but it’s not completing successfully.Setup:• Entry point type: XenApp or Presentation Server Endpoint• Filled in the Citrix StoreFront host, port, icon path, and logo...

AthulyaS by • Tera Contributor
  • 663 Views
  • 1 replies
  • 0 helpfuls

ServiceNow Plugin Activation Failure

Recently requested the "Discovery" plugin to be activated on my personal development instance: dev431599 but failing continuously.

Poludasu by • Kilo Contributor
  • 1043 Views
  • 3 replies
  • 0 helpfuls