Hii have started service mapping, and I get errors on the entry point, and after talking to my architecture team, it seems I have a SaaS waf and LB before I get to the applications. I tried to skip them, but the IIS server, only accepts the outside d...
Has anyone used the out-of-box RabbitMQ discovery patterns? I'm no Rabbit expert, but the patterns appear to have multiple faults in both logic and commands. I've fixed many issues, but not knowing how a Rabbit cluster should look in ServiceNow makes...
Hello Everyone, How do we bring Azure DevOps Pipelines in ServiceNow. We are not using 'Cloud Service Catalog' for now. Is something we need to manually import in Pipelines ? or any other method ? Thanks
There are currently 768 servers where the CMDB status is marked as both Retired and Installed. As part of the monitoring policy cleanup, we need to retain only the servers with Installed status and remove the Retired entries from the policies. Could ...
Hi , We have opsgenie configured to generate incidents.Support team is manually updating the configuration item on incident.Does the connector support auto mappings of related CI.Anyone aware ? Note:Event management is not installed.
We have implemented ServiceNow Discovery and configured schedules to perform scan. We need to run only Workstation scan during the day. If we add the behavior as WMI then it scans both Workstation and Servers.We won't be able segregate the IP ranges ...
We have implemented an AWS Load Balancer in front of two MID Servers. When the load balancer receives SNMP traps, it forwards each trap to one of the MID Servers, which then processes the trap and inserts the corresponding event into the em_event tab...
I am trying to identify the root cause of this mismatch and understand what is driving these status updates. Context: - Environment: ServiceNow Discovery / CMDB - CI Classes: (e.g., Computer, Cloud Service Account,Hi Team,I am working on CMDB lifecyc...
Linux server is being incorrectly classified as an Out-of-Band (OOB) device. What could be the possible causes and help me to resolve the issue. I have verified the audit history for the servers which were affected and could see for the same server'...
Hello Everyone,I'm trying to understand the difference between sn_discovery_patterns and sa_pattern. Both appear to point to the same Pattern table, so I'm curious about their specific purposes and use cases.Could someone help clarify the distinction...
We are trying to add a new Variable Set for the Cloud Catalog Item part of Cloud Provisioning and Governance product implementation. Created variable set in CPG Application Scope. Able to see the variable set in Cloud User Portal but not in Admin Por...
Hello Experts, We are trying to go CA Trust Certificate Discovery. And I know the document says for External CA Types below and credentials based on what CA Type we select. But what if the CA Trust for Internal ? How do we connect to it? Thanks
Hi In AWS Cloud Governance, we use:Cross Account Assume Role ParamsOrg Assume Role Params to enable credential-less discovery.For Alibaba Cloud Discovery, the documentation mainly explains access using Access Key credentials, but does not clearly co...
issue is this " servers have missed patching via automaion . 129 windows servers have missed patching even when the schedule field value was available in snow tool. why the patching was skipped for these servers. What should be done to resolve this...
Laptop ESPW0H85 has been drop down from the domain without explanation. User Nerea Montoya (81080757) has experienced this issue in the past.In Field Support investigation we have found that different CMDBs CI Serial number has been overwritten. Can...
