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Discovery is stsuck at identification phase

Hi All  i am trying to discover the azure vm with ip adress, ports are opned credentials are admin and good, yet the vm is not getting doscoverred rather the discovery log says as below images. ci ia snot getting created in CMDB of servicenow.  Could...

konijetisumanth_0-1745732157138.png konijetisumanth_1-1745732197206.png discovery.PNG

Change in the relationship label

After the Australia upgrade the label in the relationship tab in the CI changed from [Distributed by] to [Distributed by::Distributes (parent)] we want the old way, is there a property we can use to revert it?

AlejandroD40754_0-1779474623003.png AlejandroD40754_1-1779474639039.png

Windows server discover error

Hi All,We are facing an issue with Windows server discovery in ServiceNow after upgrading to the Zurich version.For most of the Windows servers, the discovery status is showing:"Active, couldn't classify: No WMI connection, now finished"Observations:...

ruha_joshi by Tera Contributor
  • 404 Views
  • 1 replies
  • 0 helpfuls

Resolved! vCenter Discovery: Unable to establish connection

Hi community, a question about VMware Discovery.We have 3 ServiceNow instances (DEV, PRE, PRO) which need to discover the same 2 VMware vCenters.Each of the instances has an independent MID server, for all of them we have checked and confirmed networ...

Discovering Aruba Switches and stack switches

HelloCan some assist here, we are able to discovery  Aruba Switch Model  JL661A and few other properly but issue is that we are not able to discovery the stack inside those and even the Serial number's are also not getting populated. the OID's are al...

rajesh44853 by Tera Contributor
  • 4980 Views
  • 15 replies
  • 4 helpfuls

Alibaba cloud discovery setup

Hi, What is recommended approach for midserver deployment in a multi-account Alibaba cloud environment?Could you please provide the detailed steps for setting up alibabacloud discovery, including midserver installation,required firewall openings and ...

Rishi M by Giga Contributor
  • 341 Views
  • 1 replies
  • 0 helpfuls