Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

MID server shows version mismatch

Hi all, We installed MID servers recently and it seems there is version mismatch between the MID server version and the instance version. Probably because we used MID server installer files from another ServiceNow instance. I opened these MID server ...

RavishShett_0-1782418700464.png
RavishShett by Tera Contributor
  • 1882 Views
  • 5 replies
  • 2 helpfuls

Resolved! OCI cloud discovery

I am setting up OCI cloud discovery. The service account is validated and I have created schedule. The schedule to check datacenter is working fine. But the after schedule to discover the VM is getting canceled. Error : The Discovery range is empty. ...

pratiksha5 by Mega Sage
  • 3851 Views
  • 12 replies
  • 1 helpfuls

Resolved! ITOM Discovery asset retirement

Hey peeps, we have ITOM Discovery set up discovering assets in our public cloud accounts and are looking to stop discovering & retire (in S-Now) some servers to save on SUs, can someone point me to the docs on how to do this to ensure these assets st...

Resolved! Long running discovery schedules

First time poster.  I've been working on discovery optimization, breaking down large schedules into smaller more digestible schedules.  I've had much success with the schedules I built out, but, they're running longer than expected..in some cases the...

SamRodriguez by Tera Contributor
  • 1282 Views
  • 4 replies
  • 1 helpfuls

No results returned from probe

Hello experts,In some discovery jobs, I get this No results returned from probe in the error log at the beginning of the discovery job and it takes long to start discovering the first CI. In most cases the job times out before finishing the complete ...

BK14_1-1712069317564.png
BK14 by Mega Guru
  • 2358 Views
  • 4 replies
  • 2 helpfuls

Slow event rule warning

Since Zurich release, we have been getting self-health monitoring alerts for 'Slow event rule warning'. How do you adjust the threshold and severity of these?  The alert isn't listed in the Self-health Monitoring rules.  I can't find any documentatio...

StephenM by Kilo Guru
  • 714 Views
  • 2 replies
  • 0 helpfuls

Discovery of certificates only

Hello!I am setting up some addtitional Discovery for certificates. We have some servers where we want to Discover Certificates only.I use Discovery behavior; and set that up with a Functionality defintion "tls_ssl_certs" (Discovery Port Probe) and I ...

Task 09: Remediate Duplicates

As the Cloud Dimensions CMDB administrator, using the Duplicate CI Remediator wizard (De-duplication tasks), remediate the duplicate Windows Server CI found on the de-duplication task list to meet the following requirements: Solution: From the Window...

mmanneru_0-1771497139691.png
mmanneru by Tera Contributor
  • 6196 Views
  • 11 replies
  • 2 helpfuls