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Location is appearing blank or different on Asset and CMDB

checked location field got removed under a user name but he says he has not updated it , In order to check audit history it says first updated by Mid server on 18 feb but on 23 feb it  updated as blank and shows updated by a user name  , how can we r...

ayush_g by Tera Contributor
  • 574 Views
  • 2 replies
  • 0 helpfuls

Discovery pattern extension for MySQL

Hello all, I need a help with extended pattern "My SQL server On Windows and Linux". I created an application credentials for MySQL database and used them in pattern:Then I need the following commandline to connect to MySQL:And I got the error: I che...

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Sofia1994 by Tera Contributor
  • 3913 Views
  • 12 replies
  • 0 helpfuls

Can ACC rpm package for Linux be signed by RPM?

Hi allNew to ServiceNow I have an issue on the ACC rpm package for Linux according to the documentation here: https://access.redhat.com/articles/3359321The command rpm -qpi agent-client-collector-4.2.1-x86_64.rpmshowsSignature   : (none)Is there a po...

Smallknife by Tera Expert
  • 1550 Views
  • 6 replies
  • 0 helpfuls

Need to check a Server

Hello all, I was asked to check if we are receiving a data from the mentioned server or not. Let's say for example, DXDCPV12345. So, As of my knowledge, I navigated to ECC queue and when I search the server in 'Name", I found it.But when I check in t...

Lucky1 by Tera Guru
  • 388 Views
  • 1 replies
  • 0 helpfuls

Resolved! CMDB Data Attributes for Service Offering

We are maturing our Service Offerings.  Are there standard data requirements for service offerings in CMDB?  We are in a crawl phase, so I am looking for the minimum viable data to start. Thanks!

How to stop classifier to trigger pattern for each process?

I have a scenario. For IBM DB2 there are multiple db2sysc process running on servers which are numbered like db2sysc 0,db2sysc 1, db2sysc 2 ....and so on. Now the problem in ootb classifier and pattern are triggering pattern for each numbered process...

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nicks8850 by Tera Expert
  • 905 Views
  • 5 replies
  • 0 helpfuls

Virtual Netscalar Citrix Load Balancer Discovery

Hello ServiceNow Community, I am seeking advice on how to best configure ServiceNow Discovery for virtual Citrix NetScaler load balancers. According to the documentation, virtual NetScaler load balancers are not fully supported, and I'm looking for a...

SalilD by Tera Contributor
  • 1180 Views
  • 1 replies
  • 2 helpfuls

Datadog webhook integration

I am trying to send events from Datadog using a webhook integration.I tried the suggested payload mentioned here: https://www.servicenow.com/docs/r/it-operations-management/event-management/datadog-events-webhook.htmlBut the host_name is not showing ...

stevek by Tera Contributor
  • 746 Views
  • 2 replies
  • 0 helpfuls