Restricting Dashboard creation in Legal Service Delivery module
Hello, I would like to know can we restrict dashboard creation to few resources and let all the other legal users only view the dashboards shared with them. thanksPreeti
Forum Posts
Tag Governance policy
I need to understand and create Tag Governance policy from CMDB perspective.Can anyone help me on this who has previous experience on working on them ?? i would really appreciate your help on this.
Error AADSTS900144: Missing 'requested_token_use' during ServiceNow to Azure Certificate-Based Oauth
Hi everyone,I am currently working on migrating our existing authentication method between Azure AD (Entra ID) and ServiceNow from a Client Secret to Certificate-Based Authentication (JWT Bearer Token).I have followed the standard guides and complete...
Agent Client Collector setting isVirtual to true on physical clients
Hi, Does anyone know why ACC-V 3.0.0 would be setting the isVirtual flag to true. At first I thought it was the BR that runs on the computer table that was seeing something strange, but when I checked the ECC Queue and looked at the payload it clearl...
Service Graph Connector - GCP is getting stuck at VM Instance schedule
Hi, We have installed the SG-GCP plugin, when we run the schedule, the GCP runs fine till storage volume , fetches the details but when it tries to run the VM instance schedule job, its getting stuck at loading and getting cancelled without any erro...
ADME Error: EvaluatorException (new ProbePostProcessor({
Hello everyone,We are running into an issue with the ADME probe. Whenever the Windows Enhanced Application Dependency probe is triggered, we consistently see the following error message. EvaluatorException(new ProbePostProcessor({ /** * Runs...
Help me with the script
CPI 19 CMDB Correctness Add the combined measurement of all CIs in scope to the CPI tab.Data In Sope:Operational Status = OperationalIncorrect CIs are CIs which are Stale or Duplicate:Stale CIs - Most Recent Discovery Date > 30 days from current dat...
Vcenter Discovery Issue
I'm getting an error while running the quick discovery. Please check the below error:Unable to establish connection to https://ab.xxx.xxx.cc/sdk: java.rmi.RemoteException: Exception caught trying to invoke method RetrieveServiceContent; nested except...
I want to hide "priority group" field in express list in service operation workspace
I want to hide "priority group" field in express list filter in service operation workspace
Alert Storm handling
Hello! I would like to understand how you are handling the Alert Storm scenario in your ServiceNow Event Management implementation. Appreciate your expertise and inputs.....thank you ! CheersGuruprasadProduct Architect Consultant - ITOM
Unable to Generate Multiple Alerts for Same Node Due to Message Key Aggregation
For Server node-down events, the SolarWinds team has configured two separate alert definitions and expects two incidents to be generated—one for each respective team (Server & Application team). However, due to the current alert aggregation logic bas...
Need to Restrict the usage of "Closed" state for incidents in List view (only closed state)
Please do help me to clarify below concerns.Requirements: Need to Restrict the usage of "Closed" state for incidents in List view (only closed state)Through a client script i can achieve it in legacy view but the ame doesnot applies to Service operat...
cloud discovery with azure on PDI instance
Hi Team,I am configuring Azure Cloud Discovery on a Zurich PDI.MID Server is up and Azure Service Account is configured.During Datacenter Discovery I receive:"Identification Engine: Discovery status is FAILURE, CI Type cmdb_ci_azure_datacenter cannot...
How to consume the vCenter data that we brought in from vCenter discovery?
Hi all, We did some proof of concept work on getting vCenter data into ServiceNow using discovery and now we need to demo the data what we have. I see ESX server, VM instance and many other related records. I wanted to know what is the best way to de...
Linux Server to Classify as cmdb_ci_server
Hi All,I am trying to classify the linux server using SSH ITOM discovery to cmdb_ci_server .I created a new classification under CI Classification > Unix and gave a name as Compute Node with the classification criteria such as output contains ibm-gt ...
