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AWS ServicemanagementConnector Dashboard

Hi  We recently noticed that our AWS ServiceManagementConnector Dashboard does not show any widgets. Can anyone advise on how or where to find these widgets as I have checked in the existing widgets and could not find anything relating to AWS config....

Mvakazi by Tera Contributor
  • 565 Views
  • 2 replies
  • 0 helpfuls

UI Builder - Data Visualization score card.

Hello Team,          We have requirement as such that on selecting Group from dropdown (Typeahead single select component), dynamic query "Group = Selected Group" should be passed to data visualization score card. How it should be done?         Pleas...

dgovindhara by Tera Contributor
  • 630 Views
  • 4 replies
  • 0 helpfuls

CIA Triad

Hello teamWe have a customer requirement to classification for some assets on based on CIA Triad (Confidentiality, Integrity, and Availability)triad combo for Audit.Kindly find the attached Screenshot regarding the requirement.Please provide your rec...

Community Alums by Community Alums  
  • 513 Views
  • 1 replies
  • 0 helpfuls

Task: Create Credentials

I tried to create a credential for Windows Credentials Type as per the task, but authentication is not working. Additionally, I couldn't access the MID Server using the URL. I tried all possible solutions. Let me know if anyone else has faced this is...

sujithkumarj by Tera Contributor
  • 3311 Views
  • 6 replies
  • 3 helpfuls

Are glide lists groupable in reporting

I created a list report and would like to group by a glide list field, however that particular field is not available in the Group by drop down list. Are glide lists not able to be made groupable for reporting because of its data type?

mforward by Kilo Contributor
  • 4468 Views
  • 7 replies
  • 2 helpfuls

Load of form showing wrong times.

Hello All,         Issue experiencing in below scenario:        There are two time fields: "Start Time and End Time" and one date time field "Custom Start Date Time".       If i logged in with "US/Eastern" timezone and set values start time: 8:00:00 ...

dgovindhara by Tera Contributor
  • 561 Views
  • 4 replies
  • 0 helpfuls

CSC Azure DevOps pipeline not working

I hope someone can help.   The Cloud Services Catalog (CSC) will not run an Azure DevOps pipeline.   CSC starts the process after the REQ and RITM are approved, but then everything stops.  See the attached screen shot.   The pipeline can be triggered...

Solarwinds Service Graph connector URI error

Hello Experts, Need your urgent help here what am i missing. We are integrating ServiceNow with Solarwinds using Service Graph connector .1.   Firewall port TCP on 17774 is allowed2. Permissions on SWIS API given by Solarwinds team.3. MidServer is up...

Nisha30 by Kilo Sage
  • 1397 Views
  • 7 replies
  • 3 helpfuls

Resolved! API Key format for Azure DevOps discovery

I am unable to get the Config Management Discovery to work in the Cloud Admin Portal for the Azure DevOps config provider.   It fails every time.  The API Key format may be the problem, but the instructions here are vague:  https://www.servicenow.com...

GtrPlyr80 by Giga Contributor
  • 1010 Views
  • 2 replies
  • 1 helpfuls

Healtlog Analytics limit to 10 Data Points

As per our understanding, the number of data inputs per MID Server is limited to 10. However, we would like to clarify how this limitation translates in terms of actual server coverage.Specifically, if we are using data inputs such as Winlogbeat or F...

Chaitanya46 by Tera Contributor
  • 585 Views
  • 3 replies
  • 1 helpfuls

Resolved! Linux discovery and SSH Public / Private Keys

Hi, I am currently setting up the Linux Discovery, and we have opted to use the SSH Private Key, and I have received the pair, (both private and public key), I understand that I will add the private key in the SSH private Key within the credentials i...

lmundere by Kilo Sage
  • 8469 Views
  • 8 replies
  • 4 helpfuls

Why is ENTITY-MIB disabled by default

Is there a reason why ootb the ENTITY-MIB is disabled by default? Is there any negative impact when activating that MIB? Maybe @doug_schulze can shed some light on those questions

gk13 by Tera Expert
  • 687 Views
  • 3 replies
  • 1 helpfuls

Resolved! micro certification for HRSD & ITSM

Hello,Does any body know if a micro certification for HRSD exists ? the same for ITSM ? because I heard about them but i made a search in nowlearning and I didn't find anything Thanks,#servicenow