Hello All, We are planning to implement Company Normalisation through NDS. Currently, the Core Company table has several duplicates (name duplicates). These duplicate names are already in use across several classes in CMDB. Based on the testing in lo...
Currently, Discovery is configured to use a local account username and password for SSH to our Macs. Discovery is successful with this configuration, however, it is not the most secure option. We are attempting to use an SSH Private Key type credenti...
Hello, I am trying to load data using Integration hub ETL. Lets say I am trying to load data into HUA(clli, alternate name, network site) and network site (clli as coelase, location,name)Tables. Now while loading data into network site table if that ...
Hi Folks,In our environment, we have two discovery sources: ServiceNow Discovery and Snow Software. We are observing multiple duplicate records being created in the Windows Server CI table, even though the servers already exist in CMDB.ServiceNow Dis...
I am trying to discover Dell Data domain Storage devices by referring to below documentation Dell Data Domain storage discovery using PatternsBut getting error "Connection to DDMC could not be established or DDMC was not found! Terminating the patter...
Hello, There is attached check-allow-list.json.zip file in KB1585764 which contains all possible commands to get application patterns working almost 1000 commands.There is not commented which pattern is using which command. I tried to just include co...
I'm working on an Integration where I need to transfer (copy) the events data present in em_event table from one Servicenow instance to other Servicenow instance. Can someone guide me how on to achieve this ? I don't want to use update set or export ...
We are using Agent ACC-M on Servers and are trying to generate an alert based off of two metrics being hit. So for example we only want an Alert generated to our Server guys when Disk Space hits 85% AND Disk Available is Less than 250GB if it is met ...
Hello, I've setup a discovery schedule to pull certificates from our Microsoft CA and it is discovering and importing certs into ServiceNow. However, I'm seeing an issue where the valid from and valid to dates are completely incorrect. Has anyone els...
Hello guys! I have a specific requirement of integrating Service Now event management module to vRealize. Thing is, it uses a SelfSigned Certificate and even thought I've imported all the hosts certificates to the midserver, communication is still n...
Hello, Editing as I have gained more information since initially postingPlease note that I cannot use any scripting, and everything needs to be done within the www.instance.service-now.com/now/sow/enrich-automation/x page. I am trying to figure out ...
Hi,I have a Powershell file on MID server that can be called sucessfully with the Powershell Action Step. It returns the output and a json but the argument is not received by it. What am i doing wrong? Any help would be appreciated. Param ([string]$C...
Could you please help me check if step 5 is correct? Because the Name and Description have been updated successfully, only the version has not been updated.
For a specific IP that belongs to Windows server i enabled the Servicenow discovery. But In the CMDB CI table It created 4 CI records are created with 4 different classes i,e. VMware Network Adapter, Website, Website, Vmware virtual Machines instance...
Hi Experts, We are looking to integrate FogLight DB monitoring tool which is a OnPrem setup to ServiceNow Event management to forward events from Foglight to ServiceNow, preferably using rest API. Please help us with pointers on the same.Thanks,S
