Hi, While doing Service Mapping Advanced (Vancouver) on demand course Lab, Under Discover ticket monster module,Under Create Pattern Identification section for JBoss WildFly Part 5,13th step is getting failed and 14th step is getting passed. can you...
Is there any possibilities for getting major technical attributes without administrative privileges? Customer would like to go for normal user rather than administrative privileges in discovery for windows server or is there any workaround for same ?...
Hi All As an OOB feature discovery is not bringing stack mode of a switch as well as stack switch members. While i'm looking through the probes, in "Network Switch" probe I have found a library which is called "Stached Switches". But it is empty an...
Hi, I have a requirement where i need to provide Read only API access to the following Table:"cmdb_ci_server"Could you please let me know how we can establish.
Hi all, I’m currently exploring the CSDM and I’m wondering if there are any additional classes within the model that we don’t currently have in CMDB. Specifically, I’m interested in understanding how others are differentiating between "actual appli...
We just got a number of these Dell PowerFlex R650's in stock, they are not on our network yet. Has anyone successfully Discovered them using a credentialed-log in?Or was SNMPv3 used? If non-Discoverable, what Model Category was used for the Hardware...
We noticed, as many probably did that ServiceNow introduced issues with Discovery of stacked switches which is described in KB1117145. The issue for us is we have hundreds of stacked switch components that have 2 issues to remedidate1. Discovery is s...
Hi everyone, Is there a way to extract xml data from ServiceNow without attachments?Am now working on extracting records from customized tables of scoped application. However, attachments are not expected to be exported within the xml files. I found...
we are new in ITOM and discovered few application services for customer and now the aks to is get the tree hierachy of Business and Technical service. Would like to know how can we move forward to achive this. Would be great if more insight is provid...
Simulator is not working to perform task of Discovery fundamental on demand course.
Hi, We have Event rules working for New Relic which was working fine earlier but recently few Alerts populating unknown values due to issue in regex. On these event rules, we have a regular expression retrieving data from the "nrTag.entityKey" value....
Hi Team,We did revert few patterns to OOB, but the issue is, customized steps are still showing.Any suggestions?
Hi, Can I retrieve the incident number from the record generated via ATF
Hi All, We have requirement for discovery. What are key questions that are to be asked in questionnaire? Please help with the best practices to be followed while implementing Discovery. Thanks in Advance
I am getting the data truncated on Prepare and Preview step of Integrationhub ETL. The data is available clearly in Import set table but it is getting truncated on this step. please see the attachment.
