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Resolved! IIS Discovery Pattern Failed

Hello Experts,   can someone please help me to overcome this error for IIS Pattern?   Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: Identification for HTTP(S) entry point type(s) for IIS6 seco...

Resolved! MID Server Sizing

Hi All Would like to know if there is a SNOW document where it shows the MID Server sizing and requirements? Thanks for the feedback!

JC Pasia1 by Kilo Contributor
  • 3830 Views
  • 8 replies
  • 5 helpfuls

Create report of users without a Computer

Create report of users without a computerLooking option to create users list show dont have computer in computer table? Any possibility to create report? any suggestionNeed to compare the computer table vs User table and need identify who don't have ...

surajsukuma by Tera Contributor
  • 193 Views
  • 2 replies
  • 0 helpfuls

Resolved! ACC Plugin for Linux devices - permission denied

Hi, I have a following use case:I created functionality, which is able to switch ACC Agent from one instance to another. Basically what it does that ACC Plugin has two ruby scripts, one verifies that ACC Plugin is correctly propagated to target machi...

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Doci1 by Kilo Sage
  • 723 Views
  • 1 replies
  • 0 helpfuls

Dynatace Service Graph Integration missing CIs

I have integrated Dynatrace using Service Graph Connector. The instance is getting all information about Dynatrace problems, but Dynatrace team complains not all CIs (for example servers) are being populated in CMDB. Any idea what it might be? (alrea...

diogoalves by Tera Contributor
  • 554 Views
  • 4 replies
  • 1 helpfuls

Resolved! What happens if "run after" discovery schedule is inactive?

In our environment, many of the schedules are set to run after one another to avoid overloading the MID server at any given time: Sched A > Sched B > Sched C However, there is often a need to deactivate a schedule that is no longer is use.  Does anyo...

AWS Certificate Manager Spoke

I am trying to retrieve certificate metadata from AWS Certificate Manager using the AWS Certificate Manager Spoke. Our Cloud team has provisioned the Access Key ID and Secret Access Key in a sub account, and I have created the associated AWS Credenti...

Breizh by Tera Contributor
  • 529 Views
  • 4 replies
  • 0 helpfuls

Success Portals - HAM & SAM

Anyone out there currently using the Success Portals related to HAM and/or SAM?  We are tinkering with the idea of using this portal for tracking module maturity, but are interested in seeing and/or hearing success stories from customers who are acti...