Hi Team, Good day!I am working on requirement where I need to generate an event followed by an alert when MID server goes down.Could someone please let me know how can I accomplish this, I am newbie when it comes to 'Event Management' and still explo...
Hello Everyone, How will data from multiple sources impact , such as Agent Client Collectors (ACC) and Service Graph Connectors like SCCM, be updated for records created by agents? What will be the discovery source for those records? In cases where ...
Hello community In the ECC Queue when we check the Input log we have Active, Alive, Timed_out, Open, ResolvedWhat does each of them mean? Could someone please help me on this Thanks in advance
Hi All, Has anyone else encountered the following error while running the Service Map?The error appears intermittently which is frustrating as it does not occur consistently. It emerges and disappears during the discovery process within the Service M...
Hi All, How can i remove the below section from my change request form. I tired from form layout , UI police to hide it but nothing works.
Hi All, I am trying to setup a Service Mapping Plus plugin and did ran a discovery to discover more than 100 servers and few load balancers also we have lots of data in tcp connection and running process tables. Sys property sa_ml.connection_suggesti...
My SM Plus is showing error in the Application Service Readiness : Connection Suggestions Training Job i Stuck. I have followed the KB KB1308519 and everything looks good. Has anyone got any other suggestions to fix this ?
I can see the Active Discovery errors on the Discovery Dashboard but I would like to run a report to show them or export them.I would then be able to filter them by IP Address, date, time, error message, etc Does anyone know how to do this please. We...
Hi team,Is there any option to set 'out of office' in outlook from ServiceNow for a user using orchestration. Regards,Saranya
We have requirement like, Condition: life cycle status = operational, category = physical, Discovery source = manual entry or servicenow, warranty expiration >= beginning of today , os in WINDOWS SERVER 2016,WINDOWS SERVER 2016 DATACENTER,WINDOWS SE...
1.Using Agent Client Collector, would it be possible to discover windows services and populate the cmdb_ci_windows_service table. When we do a horizontal discovery using ServiceNow Discovery there is a probe called windows services which does that. ...
Dear Experts, Request your input on this. I am trying to install ACC using the Single Line command in OEL 6 OS. However, it is giving a systemctl command issue. Upon investigation, we found that the systemctl command is not compatible with the lowe...
Hi, Why was the AVD devices classified as Computer in ServiceNow. Should that be categorized as VM's? Is there a documentation for the AVD devices? TIA
Hello,We have few discovery schedules getting cancelled sometimes because of max run time.On successful run they complete in like 1-2 hr and we have set max time to 5 hrs.we suspect these are getting cancelled because sometimes some CI take time to r...
BackgroundA customer that I'm working with does not want an INC to be created when a certificate expires in 60 days, as it is not yet an INC. Instead, they want a task to perform the work. We get an event from our monitoring source when certificates ...