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Hello, I am trying to make a BR to prevent P1 incident creation if the CI is not something specific.If the user selects another CI it should throw an error "Please select the CI as XX to create a P1 record". This is what I got so far: (function execu...
Hello everyone,I wanted to know if there is a way to create an alert in case the agent (client collector) is not available (down).I understand that you can do through event management, but I would need a step by step guide if possible, thanks
I am trying to set up a Data Input for Health Log Analytics and I am selecting the Agent Client Collector type. When trying to test the ACC Data Input I am getting 'Error while starting data input: SEVERE: Could not start Grpc client'. I have no ide...
When changing the CI Class I noticed the Managed By Group is removed on the updated CI record. I understand this is normal out the box behavior and makes sense to a degree that if you change for example a Windows Server to a Load Balancer, you wont ...
Hi, Any one know What is c level course syllabus? and Where I can learn it online.
It's possible to discover azure VDI ( virtual desktop machine) in Service now?
Hello everyone, What is the discovery mechanism for Mist Access points with ServiceNow.
I currently have application modules in the same table as services or in no table at all. Where should I create records for these? For example: ServiceNow is a record I have in the cmdb_ci_service table. For modules in ServiceNow (Change Management, ...
Hi Team,I have the following queries regarding the implementation of CMDB-based alert correlation:Is there any way to exclude specific nodes, severities, or alert types from CMDB-based alert correlation?Is it possible to define a timeframe window for...
Hi All,Service Mapping works well with Top-Down Discovery (if the discovery tool is in place to use) to automate the mapping.But,How to do the Service Mapping Manually if no discovery tool?What are the step-by-step procedures to complete Manual servi...
Hi Team,I have the following queries regarding the implementation of CMDB-based alert correlation:Is there any way to exclude specific nodes, severities, or alert types from CMDB-based alert correlation?Is it possible to define a timeframe window for...
Hi ITOM guys, We've successfully installed new MID server, connected to the instance, user has the needed roles, service acc is good, service is running but no record is created for the MID. Tried logging with the instance user for the MID, has acces...
All,I've been battling this for quite some time and while all of the wiki's lead to SNOW discovering Oracle instances our DBAs are insisting that we capture the database as well. Here is our scenario:Oracle Database: PRODDB is clustered across 2 inst...
We are looking to refresh our mid-server infrastructure and are considering a Kubernetes containerized structure. We have two Data Centers in the US, two in the UK. Challenges: I don't really know anything about Kubernetes as I am an old school infr...
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