Mid Server
getting 500 server is not operational error while the mid server is up and running ?
Forum Posts
Resolved! MID Server Optimization
Hello all, We have a cusomter who has 18 data centres in total. They're all in different locations within the region. we have scoped around:PROD = 36 MID servers (VMs)TEST = 18DEV = 18 following the best practices model. Customer feels it is bit too ...
How do you link stories with update sets?
Is there a relationship between update sets and stories (agile)? I'd like to have an update set created for each story as it is worked. Is there a way these link together and any way to auto update the update set based on the story being worked on?
How to build a service map from other service maps?
Our goal is to build a service map for one of our business services named 'Service123'. We use AWS as our environment and all resources are tagged per 'application'. We have 10 applications tagged and I was able to turn those into a Tagged service w...
Nutanix Discovery pattern question
Hi Everyone, We are running Prism Central to manage Nutanix storage clusters under VMware and have configured the Nutanix discovery pattern following the below page to discover the lab configuration. VMware discovery is already working well. I have ...
Task 12: Build Query with Non-CMDB Table.
Hello,I also had difficulty in finding solution for theTask 12: Build Query with Non-CMDB Table.But after a lot of changes I made I got the solution for the same.Here is the Solution for this query:Step 1. Navigate to CMDB Query Builder.Step 2. Creat...
MID Servers: How Supported Applications and Capabilities Work Together?
Hello,I am wondering how 'Supported Applications' and 'Capabilities' work together on the mid servers. I am little confused on how workflow activities, flow designers and other Orchestration stuff pick up the mid servers. Does anybody have good under...
Resolved! Request has been submitted screen - Record Producer
Hello. I have a Record Producer that I want to kick off an Incident in some situations and a Request Item in other situations. I believe that I have that part of it programmed and working. My issue has to deal with what displays on the "your reques...
How can is hare a Visual task board to a group of users?
A Manager has created a Visual Task board and its available for him to view. He would like to share this Visual task board to few groups he own. How can we share a visual task board to other users/Groups? Regards, Lakshmi Elangovan
Discover Now related link from the form is getting hanged
Hi Team,I have recently upgraded to Washington version and I am seeing a issue related to Discover now related link for the server form. When I am going to the windows or linux server form and clicking on the discover now option from the related lin...
Resolved! Setting References to none CIs in a Discovery Pattern
Hi, I tried to create an discovery pattern for a network device. I read in a display value of the firmware_manufacturer via SNMP Query. With this name I will set a reference to core_company in CI. If I write the display value in the field via pattern...
Alert Aggregation: Is there wholistic documentation available?
Hello everyone, I’m currently going through ServiceNow documentation trying to figure out how event management alert aggregation functions and is indented to function. The problem I’m running into is a lot of the articles are very specific to individ...
Service Operations Workspace - Service Dashboard
Has anyone had issues with services on the service dashboard turning red when there are no open alerts for it? We have seen this several times but it always clears up before we can get on a call with support. So, I am wondering if anyone else has ha...
Queries related to mapped services an their relationships ?
Hello Experts I have few concerns related to mapped services and their relationship and they are :It will be great help if anyone will answer this.Is there another mechanism which creates the relationships for the mapped app service? Does the paylo...
Resolved! Failed Exploring CI Pattern in Discovery
Hello all, ***DISCLAIMER*** I am truly willing to learn not just asking for a quick fix We implemented Discovery a few months back and brought CIs into our CMDB. However, in attempt to implement service mapping I found the following errors in the dis...
