Hi all,I have faced an issue while installing the Service Operations Workspace ITOM in the instance. I am unable to view or access the landing page of the Service Operation Workspace ITOM.Please find the Screenshot.Thanks,Prem
Hi all,I installed new mid server, everything is ok during install process. But the mid server not showing in the ServiceNow instance list. Agent0 log show error: getRecords failed (org.apache.commons.httpclient.HttpException: The host did not accept...
Hi, In alerts list (em_alert) could see some of the alerts are having empty CI means they are not binded to any CI An initial review of this, shows that most of these are related of alerts coming from one source alerts, which are not related to any C...
Hi,We upgraded excisting SCCM SG implementation to v3.2.1. We now want to change mapping of computer class and attrubute with the use of Integationhub ETL.On the first step for Basic details, when loading a SCCM data source and sample import set it ...
Hello, SNI need some clarity on why the vm_instance mentioned below is not showing under the server base item. Is there a specific reason for this? We have recently noticed that the cloud devices are not classified under the server class. Why is ther...
Hi Experts, Can anyone give me an approach on how to collect Data of users based on certain attributes from active directory into ServiceNow 3 months prior which going to get terminated . Can the data be stored in custom table .
Please see discovery status for DIS0031657. The device is responding indicating that SNMP v3 is open. However, the device owner would like us to use SNMP v2 to access the device? I believe that Servicenow is not trying v2 due to the response of the d...
Hello Community!How to resolve following errorPlease help!
We want to implement Discovery only for discovering Servers. We dont care about the Software details.Question is - Which attributes can usually get changed on a server? And how frequently? Asking this question to decide on the frequency of running th...
Hi All I had generated a voucher for Event management : Certified Implementation Specialist – Event Management. It is expiring soon. I need to give the exam but unable to identify which training to go through to complete this certification. Can anyon...
Linux Discovery stops working after ServiceNow version upgrade. It fails in classification phase , In ECC queue log "Could not find any valid credentials to authenticate the target for types [SSH Password,SSH Private Key,Azure SSH Certificate]". But ...
Hello. Is there a way to set an ATF to verify that only the desired field value(s) are showing? To use a generic example, let's say on the Incident form there is a field called Impact with values of 1, 2 and 3. But we only want values 1 and 2 to sh...
Hi, I tried to find the Scripts that work in backend for logic/validations for Phone Number (E164) but had no luck in finding them. As I am trying to implement the same validations and mechanism in the old Phone Number (string) field. And Customer is...
Below is the message I'm getting into the discovery log:Get-CimClass : Access is denied.At C:\Dev_disc_HCPNTXSNOW02\agent\scripts\PowerShell\WMIFetch.psm1:421 char:20+ ... $reg = Get-CimClass -Namespace "root\default" -ClassName "StdReg ...+ ~~~~~~~~...
How can we modify the intune integration properties, I cant able to find the property in "Sys_properties" table. I want to stop the ip address records to pull from intune so I wanted to disable the propery named "include_ip_address_details" please le...
