Discovery Patterns
Hi, Do we have any way to find out how many active patterns are being used in our discovery schedules other than going to each and every discovery schedule and checking the logs? Thanks
Forum Posts
Alert Clustering tag and alert clustering tag definition
Hi,In event management I want to know when we create alert clustering tag or tag definition is there any way we can define which alert will be primary alert and secondary??and other query is after creating any tag definition there is alert correlatio...
Resolved! Google Cloud Discovery: Possible without Organization and Folder set-up in Google Cloud?
Hi Community!I am trying to do some Discovery of Google Cloud without luck. I have reviewed and ensured what is mentioned here is ok: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1516673I get the error: "provided account id ...
Unable to see Name with E Mail on reference field of Service Portal Catalog Item
Unable to see Name with Mail on reference field of Service Portal Catalog Item It is not working for all catalog item reference field where only E mail is shown and previously Name with Email was seen which we are unable to see now. Please guide and ...
Agent Client Collector ACC-V - How to Launch Powershell Script on Agent through Check Definition
Has anyone successfully managed to get a Check Definition to run a Powershell script on an Agent? Our business requirement is to get a Virtual Agent Topic to use the ACC Spoke to invoke the Flow Action 'Run Agent Client Collector Check Definition'. T...
Resolved! Certificate Discover type is not showing in the discovery schedule.
We have installed ITOM visibility application that includes certificate and inventory management but when clicked on new its not showing certificate Discover type
How to change the "Flow Execution" details in Subflow
Hi All, We have been seeing the "alert Execution details" for an Alert management rule history or the Sub Flow execution details with a user name as created by as shown here: We are looking for a help in this case, if is there any possibility to cha...
Agent Client collector Flag
Hi, I am trying to create major and minor check parameters for windows os events disk check policy, anyone knows what flags should be specified? I tried searching for docs as well now learning course, but did not get any clue I tried adding -j in com...
Bi-directional for SolarWinds
Hi All, I am trying to integrate SolarWinds Bi-directional with SNOW. There is one checkbox on pull connector for bidirectional which is not working. Provide me any suggestion so that I can enable the Bi-directional. Thanks & RegardsMirza Saquib Beg
How to Integrate Zabbix with ServiceNow via MID Server
I want to collect events from Zabbix and manage them in ServiceNow.We will use Connector Instances to collect events from Zabbix. The MID Server will gather the events from Zabbix and then link them to ServiceNow.【Question】What configurations are req...
Retired date field for virtual servers
Hi All, I trust this email finds you well.I have a requirement to add a "retired date" field in the cmdb_ci_server class to store the date a server is retired.The discussion is, where to add that custom field OR using the out of the box one. OOBThe o...
Discovery Failing for SAP Applications on Linux server
Hi all. I am able to discover my Linux server but the following on my Linux server is not getting discovered SAP applications,SAP HANA Database,SAP HANA DB Catalog.here are the discovery logsPlease suggest how i can discover them.I have been using in...
Monitor Specific Drive under Agent Client Collector Windows Disk Check
Team,We have requirement to monitor only specific drive / or ignore specific drive (Like drive G:) from Agent Client Collector windows disk check policy. -i or -r options which mention in example can work?
ServiceNow Discovery possibility of creation reports/dashboards based on the scan results
Hello, Does anyone managed to create a report/dashboard for unsuccessfully scanned CIs which include error message from Discovery Status > Devices > Issue (Details) > Short Message?
PostgreSQL Instances[cmdb_ci_db_postgresql_instance] version field populated with "finished" value
Hi everyone! I have a problem regarding discovery results of postgreSQL, after discovery, why's the version field of cmdb_ci_db_postgresql_instance was populated with "finished" value instead of actual version? Has anyone here experienced the same is...
