How to create an Asset query from tenable to ServiceNow
Hi, I am trying to get a query for the scheduled import of assets from tenable SC to ServiceNow.But I don't know how to create the query to bring the assets to servicenow.
Forum Posts
azure cloud discovery issue
Hi @Sid , While i was discovering iam getting following error.can some one help me why iam getting this error.please refer screenshot error.
Filter out Virtual Desktop from Cloud Discovery
Hi, We have cloud discovery setup for one of the Service Account, which is bringing Virtual Machine instances as well as Virtual Desktops and uploading them into VM Instance table. We do not want to discover Virtual Desktops from the Cloud Discovery....
CI maintanance window to supress alerts
Hi All, I have a requirement where i need to supress the alerts during the change window I have found the event table and also added the CI but that seems not to be working em_impact_maint_ci_list any idea?
Discover MSSQL Database Servers into CMDB
Hello Team, How to discover the MSSQL Database Servers into CMDB from discovery and what is the pre-requisite needs to add server and MID-Server level. Could anyone please help on this.
Vcenter discovery not updating the ESX servers
Hello everyone,I'm encountering an issue with the vCenter discovery process. While the VMware vCenter Instances are successfully updating with the latest discovery data, none of the ESX servers are reflecting the most recent discovery date. Although...
Resolved! Reg: Importing locations from LDAP to ServiceNow
Hello! I have a LDAP integration setup with ServiceNow. (Created LDAP server, tested connection, used out-of-box OU definitions, loaded test data into target table in ServiceNow). I want to import locations (that do not have a user associated with th...
Use AWS SNS as SMS Service Provider in ServiceNow
Hi Experts! I have a requirement to integrate AWS SNS with ServiceNow to send SMS to users using AWS SMS service. Is there any OOTB connectors available for the same? Or what should be the recommended approach? Thanks,
Resolved! Clone CIs from one class to another one
Hi.I'm trying to implement an independent population/update method to maintain a part of my company's CMDB not based in Discovery (but on Robust Transform maps and REST). I'll keep ip updated/maintained by Coalesce fields instead of IRE rules or what...
Seeking Insights: Integrating CMDB with Event Management for Enhanced ITOM
Hello everyone,I'm currently working on enhancing our IT Operations by integrating the Configuration Management Database (CMDB) with the Event Management tool in ServiceNow ITOM. The goal is to improve incident response times and the overall accuracy...
Switch Discovery SNMP Probe Timeout Errors - But Device Scans Successfully
Has anyone ever seen an instance of scanning a Switch in ServiceNow, it being classified and scanned successfully, but the Discovery Log also having numerous SNMP Probe timeout issues? It eventually ends successfully after about 50 or so of these ti...
Pattern customisation
Hello,Ive never done a pattern customization before so im wandering if the way im doing this is wrong.Im trying to customize 'Next Generation Fortinet Network Firewall' to discover VDOM information for firewalls.could someone check these screenshots ...
REST API
Hi All, I need to trace below logs from the integrations done through REST API's: ·Failed Authentication: all occurances where user or application authentication fails during API interactions.·Failed Authorization: any attempts to access APIs without...
OpenText uCMDB Integration with ServiceNow CMDB
Hello Experts, Has anyone done OpenText uCMDB Integration with ServiceNow to populate CMDB recently?I found the below documentation from MicroFocus site but does not answers some of the queries such as:-https://docs.microfocus.com/UCMDB/11.0/cp-docs/...
storage discovery in servicenow
What information do I need to obtain for connecting to a storage when Discovering storage.For example, when I discover a server, I need to know the account and password with admin privileges on the server side. What does storage ?If there are any ref...
