Hi , The event type "HostAddedEvent" in vCenter Event Collector is generated when any host is added to the vCenter( Is this also generate event during migration ?) , We found that this event created a duplicate ESX server CI record even though we h...
Hi, I have created new express list with some conditions. Issue: I do not see the Group Alert in Express List. Is it the feature or some glitch?
Hello All,I have an issue where mid- server username is creating/updating a record in company (core_company) table. We dont want that record to be there. after deleting its getting created and updated and not sure from, where this record is loaded f...
Hello Dear, I need your help on Isilon Storage Discovery, After completion of Discovery I found every time CI Name got interchange on discovered device.It should populate like: isilon001-dus, and isilon001-fra Discovery -1 Discovery-2 #itom Thanks,...
Hello Community,When I start testing Docker pattern , the below error is getting How I resolve itPlease help!
hiAnyone has done the Integration of IVR with servicenow?
Hi, I'm setting a new connection between Servicenow instance and Azure , but when I tested with Discover Subscription, i get the error bellow: Discovery Subscription Error : Failed to execute API - Request not sent to uri= https://login.windows.net/6...
Hi all, I have an issue about log viewer.Time of log viewer and actual logs are different.It seems like log viewer's time is nine hours ahead.Do I miss something? Regards,Hank
The Serial number on some - Not all Windows machines - Physical are pulling in the Baseboard serial number instead of the Bios or Chassis. How do I set to discover the correct serial number?
When filing a CHANGE or INC > Search to select CI Name > One name has the FQDN included in host name and one does not. appears to the user there is a duplicate - but to ServiceNow they are different. Anyone else have this issue and how did you res...
Hi folks, We have successfully installed a MID Server on our client's Windows server, but it somehow has not appeared on the MID Server table in their instance. After the installation, there appeared a record on the Server Issues table that stated th...
Hi All,I'm facing an issue at present where we use various load balancers, some F5s, some netscalers, etc. However, the netscaler records are not being detected as duplicates. Yes, I've read through the ServiceNow blogs/forums re de-duplication, but ...
We created reconciliation rule in computer to only allow datasource with priority ( SCCM ,ServiceNow , Importset and Manual entry)But I could see SG-Intune source updating computer records , how its updating ? any idea
Hello All, There is a auto upgrade happened in our instance and midserver show as below. Discovery also not getting completing.Could you please help me on this
Hi all, I need to setup discovery to create SQL Express Instances in their own CI class. I have created the new SQL Express class as a child of the MSFT SQL Instance class. But I'm struggling with the discovery side. Do I need to create a new Cla...