Linux discovery Failure
while trying to discovery a LInux Server i am getting this error any idea what this could be ?how can i fix it ?
Forum Posts
EM set alert short_description
I need to understand how the alert short_description is created. It appears that the short description is made up of the events Type, Node, Resource and Description.In most cases, that is not what I want to seeHow is that being set? I cannot find a b...
Error:Exception in Shazzam with result from[IP address]; TypeError: Cannot convert null to an object
Hi folks,Having executed probe-based Discovery, the following error message was popped out for several IPs:Exception in Shazzam with result from [IP address]; TypeError: Cannot convert null to an object.All the devices for which the instance received...
Model ID got updated after ServiceNow discovery
Hello friends, I am working on IP Switch discovery. After last weeks discovery, it is observed that the model ID of a few CI's is changed to another mode ID (It is not the completely different model but another model from same manufacturer). SNMP OID...
Not getting Discovery schedules in Home application
Hi Community, I am having challenges while implementing discovery where I am encounter with one issue as I am unable to see the discovery schedules in my Home module of Discovery application. Although, when I am scheduling the discovery schedule from...
How do i add a default filter for Data Certification
I am trying to add a default filter for Data Certification when performing Data Certifications on cmdb_ci_service table. I need to exclude certain records from the Data Certification depending upon a criteria match.
Getting ADME to work with MID Server service account credentials, like gMSA
Getting ADME to work on Windows Servers with discovery seems to require a certain scenario to work in terms of the permissions required (tested with Windows Server Datacenter 2022).However - it doesn't work with just the MID servers service account (...
Resolved! What is a MID Server Certificate?
We want to install a MID Server on both Windows Server OS and Linux Server OS. It is necessary to add a certificate to the MID Server. 【Question】Is an SSL certificate sufficient for the MID Server? https://docs.servicenow.com/ja-JP/bundle/xanadu-serv...
Oracle Cloud Infrastructure (OCI) discovery with JAVASCRIPT_CODE_FAILURE :Request not sent to uri
Discovery of OCI environment is failing with an error from the "Oracle OCI - Service Account Validation" pattern that says "JAVASCRIPT_CODE_FAILURE: Request not sent to uri= https://identity.oracle.oraclecloud.com/******/******/" I have followed this...
SolarWind Bi-Directional
Hi All, I am trying to enable the Bi-directional functionality in SolarWinds, but it is not working.Steps followed:1- Tick the check box of Bi-directional on both instance as well as definition.2- Choose task on the alert field identifier on definiti...
Is there a way to use CyberArk's API for external credentials vs installing agent on each mid server
We are using CyberArk for our external credential store for some of our credentials. Currently, we have the CyberArk agent installed on each MID server that needs to access CyberArk. CyberArk now has an API that can be used and is being used in other...
Windows server discovery issue
I'm discovering the windows server, but found the serials number are coming with extra value into it.For ex - Expected value - INR199SComing value - INR199S.RTIDJDDJSJD234DI have checked the pattern script but couldn't find anything there that shows ...
Run SSH command in flow designer
Hello,I have a flow that is creating multiple tasks, including one related to UNIX accounts. Currently, all tasks are being generated, but the requirement is that the UNIX task should only be created for users who have a UNIX account. If the user doe...
Installed Software Turn Off - Discovery
Hi All, We have turned off Installed Software Discovery from Configuration console for both Unix / Windows Class.But still, we can see data from ServiceNow Discovery source in Installed Software Table [cmdb_sam_sw_install]As the Display name has SQL ...
discovery of single virtual machines
Hello Community, I have a requirement to discover the virtual machines without hitting the discovery on whole V center as hitting discovery on whole v center discovers all of the components which is not suitable for our purpose as it would take a lar...
