Hello. I need to create a Business Rule in the Event [em_event] table. It should be a "update" Business Rule which will run a script after the Alert field has been populated. However, it does not work. An "Insert" Business Rule does not work: althoug...
Hi All, I have a requirement where I need to add a field Service account and that should be populated for all the resources discovered from cloud schedules. Populate the Service account field on a VM which is discovered from AWS/GCP/Azure Please hlp ...
Hi Folks, Please someone help me on service mapping, we want to pull application(web applications) which is located on Azure Virtual machine and its attribute ( applications column name such as application Name, Server name, Software used and it's ve...
Hi All, When we run quick discovery, some of the Windows IPs are experiencing issues, and the discovery process becomes stuck in the classification phase and the status of discovery is not completed. Can someone help us if any of you have experienced...
We are wanting to put up the Event Management - Operator workspace on our NOC display. My first issue, even with an account that can access, how can we make that workspace stay logged in for 24/7? Any ideas? 2nd issue, how to automatically redirec...
Hello! Is there a way to require ServiceNow Discovery to use NTLMv2? The service account is using NTLM v1 authentication. Could this be changed to Kerberos/NTLv2? Steve.
I have Azure Linux machines where it relies on AD joined account for Discovery. The problem is only realise it is locked when some one tells me that server has not been mapped . I then have to get AD team to unlock the account.1- Is there a way to v...
Hi, everyone! Did anyone use ACC to create a check for either availability or performance (or both) for an external endpoint (website)?I know that in theory you can do it using definitions with ACC-M but I can't find more information on this. Thanks,...
When i created a new schedule am encountring the issue that is "couldnot redirect to the discovery status" and below i had attached error screenshot also, so please provide me the proper solution.
Does the mid server needs be on the same machine or it can be on any other machine. In my present situation, : mid server is configured on machine A ( service account is local user)The SCCM database is on machine B.. A can discover B but the databa...
Hello, when I open some MID server record in the related list I can see "Agent Files" and when I change view for Discovery, there is the same + another related section "MID Server files" - table [agent_file].Please do you know what is it for? I could...
Can the NNMI Connector for Event Management be set up with a certificate credential instead of a basic auth credential? The ServiceNow Docs only indicate the basic auth credential at https://docs.servicenow.com/bundle/washingtondc-it-operations-manag...
Hi,Currently, we have an implemented "Inventory Scanning" Form which is a 'discovery-like' application. On that form, we are requiring someone to input the ip address of the targeted hostname and they will select the nearest location which is basical...
Hello Everyone , can anyone help on this? what is the use of CI IPs-related list use of Router?when i update the ip address its not updated. after that I just updated it manually but but still its showing no data how is it possible and can anyone exp...
