Hi Experts! I have a requirement to integrate AWS SNS with ServiceNow to send SMS to users using AWS SMS service. Is there any OOTB connectors available for the same? Or what should be the recommended approach? Thanks,
Hi.I'm trying to implement an independent population/update method to maintain a part of my company's CMDB not based in Discovery (but on Robust Transform maps and REST). I'll keep ip updated/maintained by Coalesce fields instead of IRE rules or what...
Hello everyone,I'm currently working on enhancing our IT Operations by integrating the Configuration Management Database (CMDB) with the Event Management tool in ServiceNow ITOM. The goal is to improve incident response times and the overall accuracy...
Has anyone ever seen an instance of scanning a Switch in ServiceNow, it being classified and scanned successfully, but the Discovery Log also having numerous SNMP Probe timeout issues? It eventually ends successfully after about 50 or so of these ti...
Hello,Ive never done a pattern customization before so im wandering if the way im doing this is wrong.Im trying to customize 'Next Generation Fortinet Network Firewall' to discover VDOM information for firewalls.could someone check these screenshots ...
Hi All, I need to trace below logs from the integrations done through REST API's: ·Failed Authentication: all occurances where user or application authentication fails during API interactions.·Failed Authorization: any attempts to access APIs without...
Hello Experts, Has anyone done OpenText uCMDB Integration with ServiceNow to populate CMDB recently?I found the below documentation from MicroFocus site but does not answers some of the queries such as:-https://docs.microfocus.com/UCMDB/11.0/cp-docs/...
What information do I need to obtain for connecting to a storage when Discovering storage.For example, when I discover a server, I need to know the account and password with admin privileges on the server side. What does storage ?If there are any ref...
Hello Experts, Has anyone done OpenText uCMDB Integration with ServiceNow to populate CMDB recently?I found the below documentation from MicroFocus site but does not answers some of the queries such as:-https://docs.microfocus.com/UCMDB/11.0/cp-docs/...
Hello Everyone, I required technical help on modify the discovery pattern, The requirement is to update the pattern for network devices class (IP router and IP switch) so that the firmware manufacturer and firmware version value is populated in the r...
Hi Experts, As I am trying to change the impact value as "1" on Incident form by hardcode in the sub flow create task field, but every time it is populating with "2". Help me to find the issue why it is not changing. Thanks & RegardsMirza Saquib Beg
Can we retrieve the list of groups a user belongs to simply by examining a field containing the user's name?
Hi Team; I am trying to discover HPE Blade device through SSH probe, which is giving below error. But when it discover using SNMP it works fine. But our requirement is probe through SSH to get all the config. Unsupported shell '$0'. Supported shell...
Hi, My discovery schedules are getting cancelled and I need to findout defective IPs. previously, I find out through ECC Queue tab where processed column is empty but not discoveries are still getting canceled and processed have timings so unable to...
Hi @Rahul Priyadars The below blog was very helpful for Kubernetes discoveryhttps://www.servicenow.com/community/itom-articles/kubernetes-components-discovery-using-service-now-discovery/ta-p/2323630 Do you have any documents for EKS Cluster Discover...
