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Resolved! Discovery Error:n payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_computer].

Hello All,   When I ran discovery,am getting below error.Can some one please help on this? CMDB Identification Error: In payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_computer]. ...

salu by Mega Guru
  • 9306 Views
  • 6 replies
  • 0 helpfuls

Mid Server User account locked out

Hi All, We have cloned our TEST instance to Tokyo and our mid servers need to be upgraded. I see the Mid User account is locked out and I am unable to unlock it.  Mid server services are running in host machine but in SNOW it is showing status as dow...

Phanideepthi by Tera Contributor
  • 2124 Views
  • 4 replies
  • 1 helpfuls

Rubrik Cluster discovery

Hi all, I am looking for some help in setting up Rubrik Discovery ,can anyone guide in credentials setup for the discovery on Rubrik end. Thanks &Regards Tanya

Resolved! Customize choices for the element "os" in the computer table

Hi, I am new to ServiceNow CMDB.The element field "os" in the cmdb_ci_computer table contains several OOTB choices, including some older operating systems that are almost no longer in use. Also, this attribute field does not include choices for relat...

Shuto Sato by Tera Expert
  • 777 Views
  • 1 replies
  • 1 helpfuls

AWS Discovery : Unable to discover Server CI's

Hi All, We are migrating from On-Prem to Cloud infrastructure. Need your kind guidance for the below queries.  Currently we are in On-Prem, and we do have our service account configured in each Windows/Linux host machine and we do have credentials fo...

Keerthy S by Kilo Contributor
  • 1474 Views
  • 9 replies
  • 3 helpfuls

AWS SNS subscription

Hello I am having problems with subscribing to an SNS topic from ServiceNow, the subscription is being listed in ServiceNow but the "Subscription URL" is showing as undefined, so we are unable to subscribe to it. these are the steps I have followed: ...

russellprice by Tera Contributor
  • 1206 Views
  • 2 replies
  • 0 helpfuls

IP based discovery for Oracle Cloud Pre-requisites

Hi All,We tried discovering Pluggable Databases hosted in OCI and got response from HI team that there is no OOB pattern to discover them through CLoud based discovery. Is it possible to discover them through IP based Discovery? We have few PDB's in ...

Suvetha S by Tera Contributor
  • 386 Views
  • 1 replies
  • 1 helpfuls

change the AVI LoadBalancer pool CI name

Hi Team, I have a requirement for AVI LoadBalancer pool CIs to follow a Naming convention: "Tenant\LB pool@AVI cluster" so that it is clear based on the CI name which load balance the pool belongs to.Example: abcd-107\adbcd-prod-pool@avi-mgmt-de-bhoC...