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CI maintanance window to supress alerts

Hi All, I have a requirement where i need to supress the alerts during the change window I have found the event table and also added the CI but that seems not to be working  em_impact_maint_ci_list any idea?

mohammedhyd by • Tera Contributor
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  • 1 replies
  • 1 helpfuls

Vcenter discovery not updating the ESX servers

 Hello everyone,I'm encountering an issue with the vCenter discovery process. While the VMware vCenter Instances are successfully updating with the latest discovery data, none of the ESX servers are reflecting the most recent discovery date. Although...

Deepak61 by • Tera Contributor
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  • 3 replies
  • 0 helpfuls

Resolved! Reg: Importing locations from LDAP to ServiceNow

Hello! I have a LDAP integration setup with ServiceNow. (Created LDAP server, tested connection, used out-of-box OU definitions, loaded test data into target table in ServiceNow). I want to import locations (that do not have a user associated with th...

Use AWS SNS as SMS Service Provider in ServiceNow

Hi Experts! I have a requirement to integrate AWS SNS with ServiceNow to send SMS to users using AWS SMS service.  Is there any OOTB connectors available for the same? Or what should be the recommended approach? Thanks,

Community Alums by Community Alums •  
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Resolved! Clone CIs from one class to another one

Hi.I'm trying to implement an independent population/update method to maintain a part of my company's CMDB not based in Discovery (but on Robust Transform maps and REST). I'll keep ip updated/maintained by Coalesce fields instead of IRE rules or what...

Pattern customisation

Hello,Ive never done a pattern customization before so im wandering if the way im doing this is wrong.Im trying to customize 'Next Generation Fortinet Network Firewall' to discover VDOM information for firewalls.could someone check these screenshots ...

REST API

Hi All, I need to trace below logs from the integrations done through REST API's: ·Failed Authentication: all occurances where user or application authentication fails during API interactions.·Failed Authorization: any attempts to access APIs without...

OpenText uCMDB Integration with ServiceNow CMDB

Hello Experts, Has anyone done OpenText uCMDB Integration with ServiceNow to populate CMDB recently?I found the below documentation from MicroFocus site but does not answers some of the queries such as:-https://docs.microfocus.com/UCMDB/11.0/cp-docs/...

storage discovery in servicenow

What information do I need to obtain for connecting to a storage when Discovering storage.For example, when I discover a server, I need to know the account and password with admin privileges on the server side. What does storage ?If there are any ref...

Modify or Create Discovery Patterns

Hello Everyone, I required technical help on modify the discovery pattern, The requirement is to update the pattern for network devices class (IP router and IP switch) so that the firmware manufacturer and firmware version value is populated in the r...

Shivani Sahu by • Tera Contributor
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  • 1 replies
  • 0 helpfuls

Unable to change the impact field on the incident form

Hi Experts, As I am trying to change the impact value as "1" on Incident form by hardcode in the sub flow create task field, but every time it is populating with "2". Help me to find the issue why it is not changing. Thanks & RegardsMirza Saquib Beg