Hello everyone, I'm encountering an issue where software that has been uninstalled from a user's computer still appears as discovered in our Configuration Management Database (CMDB) within ServiceNow. Despite the uninstallation process being comple...
Hi Community, Please suggest me how in this problemSome alert not getting auto close.Alert0***6737 (auto closed) is similar to Alert***12094(not getting auto close)"ZENOSS VMWare CI Type Identification" event rule is applied in this binding occur by ...
Mid Server Installation Issue - User cannot be Authenticated or is missing the proper roles. I am trying to install the mid server agent through cmd prompt as an admin but getting the error in the initial stage - User cannot be Authenticated or is mi...
Hello Experts, I have one Issue like:Problem Statement: Create a problem record if the Incident Reopen Count is 30.Question Is: I have created the problem record on incident form but after 4hrs if same event trigger it will create the new Incident an...
getting 500 server is not operational error while the mid server is up and running ?
Hello all, We have a cusomter who has 18 data centres in total. They're all in different locations within the region. we have scoped around:PROD = 36 MID servers (VMs)TEST = 18DEV = 18 following the best practices model. Customer feels it is bit too ...
Is there a relationship between update sets and stories (agile)? I'd like to have an update set created for each story as it is worked. Is there a way these link together and any way to auto update the update set based on the story being worked on?
Our goal is to build a service map for one of our business services named 'Service123'. We use AWS as our environment and all resources are tagged per 'application'. We have 10 applications tagged and I was able to turn those into a Tagged service w...
Hi Everyone, We are running Prism Central to manage Nutanix storage clusters under VMware and have configured the Nutanix discovery pattern following the below page to discover the lab configuration. VMware discovery is already working well. I have ...
Hello,I am wondering how 'Supported Applications' and 'Capabilities' work together on the mid servers. I am little confused on how workflow activities, flow designers and other Orchestration stuff pick up the mid servers. Does anybody have good under...
Hello. I have a Record Producer that I want to kick off an Incident in some situations and a Request Item in other situations. I believe that I have that part of it programmed and working. My issue has to deal with what displays on the "your reques...
A Manager has created a Visual Task board and its available for him to view. He would like to share this Visual task board to few groups he own. How can we share a visual task board to other users/Groups? Regards, Lakshmi Elangovan
Hi Team,I have recently upgraded to Washington version and I am seeing a issue related to Discover now related link for the server form. When I am going to the windows or linux server form and clicking on the discover now option from the related lin...
Hi, I tried to create an discovery pattern for a network device. I read in a display value of the firmware_manufacturer via SNMP Query. With this name I will set a reference to core_company in CI. If I write the display value in the field via pattern...
Hello everyone, I’m currently going through ServiceNow documentation trying to figure out how event management alert aggregation functions and is indented to function. The problem I’m running into is a lot of the articles are very specific to individ...
