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How to disable trigger type for a Discovery schedule?

I need to disable trigger type in discovery schedule. But when I navigate to sys_trigger table, the option to change the trigger type to Disabled in graded out. Is there any other way to disable the trigger for the schedule

VM attribute not getting populated from discovery

Hello comunity, There is a custom attrbute we have in vm server table where we didnt get the value of this attribute from discovery for previous month. Please tell me how may i start the troubleshooting?I checked the credentials table in service now ...

Store App for Managing vCenter Tags?

Hello, I am looking for OOTB process for attaching/removing etc. tags for VMs on vCenter from ServiceNow. Anybody aware of any existing apps that could achieve this rather than using REST API calls? Thanks!

RK25 by Tera Guru
  • 485 Views
  • 2 replies
  • 1 helpfuls

Filter for Configuration Item

Hi All, There is a requirement to show the alerts by specific family/service/service offering on a dashboard.we do not have any field which can identify the family/service/service offering on the alert. Is it good approach to give the filter for 'Con...

Alert co-relation properties disabling

Hello Team, I would like to know the impact and risk when we disable the alert co-relation properties for event management module. Can some one let me know disabling this properties is good practice or not [ so far i know it is not] but i want to mor...

shital6 by Tera Contributor
  • 499 Views
  • 1 replies
  • 0 helpfuls

Wireless Lan Controller Class

When I discover Wireless Lan Controllers they get categorized as "IP Switches". Discovery works perfectly except for this. What's the easiest way to create a "Wireless Lan Controller" class and have these set to this class on discovery and have it wo...

jrmckins by Kilo Expert
  • 5180 Views
  • 3 replies
  • 1 helpfuls