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Resolved! CMDB

Hi all, What is the relation between cmdb_model and cmdb_model_category. Which table stores the relation between these two.

Khushi_ by Tera Contributor
  • 1953 Views
  • 7 replies
  • 4 helpfuls

Tagging On-Prem Infrastructure

Hey Community, Hoping this is the right forum to post the question. I am looking for some thoughts on potential opportunities to tag on-prem infrastructure and then leverage the Tag-Based Service Mapping method to begin our overall Service Mapping jo...

Zach Allen1 by Tera Contributor
  • 766 Views
  • 1 replies
  • 1 helpfuls

Incident not created for few alerts

I have got into a scenario where for some alerts the incident is not created.The alert management rule filter matches properly and I can also see alert execution record in alert.However there is no task/incident created out of it. Kindly help me to f...

Shruti08 by Tera Expert
  • 873 Views
  • 2 replies
  • 0 helpfuls

Severity customization on events

Hi , Please Guide , how to Customize severity for events E.g source - Dynatrace Metric Name- Failure_Rate   Severity - Major PFA..

rtrtungal39 by Tera Contributor
  • 509 Views
  • 1 replies
  • 0 helpfuls

How to copy value of a field from one form and use it in another form

Hi Team, I have written a display BR to copy value in scratchpad on one form. I am trying to use it onLoad client script which is written on another form. When I am trying to print that value I am getting as Undefined. Please suggest me how to get th...

Community Alums by Community Alums  
  • 1276 Views
  • 7 replies
  • 0 helpfuls

Pre-sensor pattern script question (Discovery)

I have a scenario for Windows servers in which I want to exclude CI insert into the table based on the FQDN name. Example: Ignore discovery and CMDB insert for any server name that starts with 'aws' or DNS contains 'xyz.com'. Can I use pre/post patte...

MMGF by Tera Contributor
  • 409 Views
  • 1 replies
  • 1 helpfuls

AWS Cloud VM instance not getting Discovered

Hi All, we were getting some VM instance discovered previously but suddenly we stopped seeing them . When I tried debugging the Amazon -AWS host LP pattern logs I am seeing the error saying " Host is empty Failed Condition(s): [(${all_hosts} : value=...

Abhishek41 by Tera Contributor
  • 1158 Views
  • 3 replies
  • 0 helpfuls

Workspace

Hi Team,I want to upgrade the workspace to new version of service operation's workspace before the sunset of agent worksapace.so can someone suggest the best practice .Thank you !

Snehal by Tera Expert
  • 602 Views
  • 1 replies
  • 0 helpfuls

MID Sever

Hello all, My customer is looking at having two mid servers, with one deployed in the DMZ (Demilitarized Zone) and the other in the LAN (Local Area Network), I believe it's  a common practice in IT and network architecture to enhance security and imp...

Mansor2 by Tera Contributor
  • 2136 Views
  • 4 replies
  • 1 helpfuls

As a CMDB Manager last logged in & primary user

TEAM , Please help me how can I achieve below process  As a CMDB Manager, I want/need to track the last logged on user and the identified primary user of the CI based on the discovery tool so that  we have key details related to CIs to better manage ...

ARAVINDA11 by Tera Contributor
  • 1310 Views
  • 7 replies
  • 0 helpfuls