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Dynatrace - ServiceNow integration - Node value

Hi all,We have Dynatrace - ServiceNow integration for Problem generation of Mule( Kubernete cluster) application . Trying to  create incident from the received event for  problem, but could not figure out the Node or CI details from the problem detai...

Jai2021 by Tera Contributor
  • 321 Views
  • 2 replies
  • 0 helpfuls

F5 BIG-IP load balancer discovery using API

We are just starting out with application service mapping and have a few questions. We have a F5 load balancer pool as our entry point.  When the service mapping discovery runs, we get an SSH error, which can most of the time be ignored.We have SNMP ...

Preston_83 by Tera Contributor
  • 2091 Views
  • 4 replies
  • 1 helpfuls

Finance system integration

Hi,  We are currently using Net Suite as our financial system but are looking to move this functionality into another system which we will then integrate with Service Now.  Has anybody here integrated Service Now with a financial system and if so wha...

mfamphlett by Mega Expert
  • 2116 Views
  • 4 replies
  • 0 helpfuls

Consumable - can't retire - -1 quantity

Hi guys,Attached is a consumable with a -1 quantity assigned to at user. Not sure how it is possible to assign -1 quantity either.Can't retire it, as the value is less than 1.Can't delete it neither as admin or security_admin.Tried consuming a new co...

Discovery of IBM Websphere Liberty

Hi All, I see some articles about discovery of IBM WebSphere Application servers. We are also using IBM Websphere Application servers and they are nicely discovered.But we also have IBM Websphere Liberty Application servers, and they are not found. I...

windows server not getting discover in ServiceNow

Hi Community, During the discovery of windows server we are getting error in discovery logs "Failed Exploring CI Pattern, Pattern name: Windows OS - Servers, To Check Pattern Log Press Here". and when we open the pattern logs, we are getting the atta...

Odd error when running Debug in Discovery Pattern

We have been trying to trouble shoot some inconstancies in some of our IIS Service Maps.  More on that another time, but for now, this error is putting a major road block in our debug testing when working in the pattern designer.  The odd thing is th...