I am trying to send events from Datadog using a webhook integration.I tried the suggested payload mentioned here: https://www.servicenow.com/docs/r/it-operations-management/event-management/datadog-events-webhook.htmlBut the host_name is not showing ...
checked location field got removed under a user name but he says he has not updated it , In order to check audit history it says first updated by Mid server on 18 feb but on 23 feb it updated as blank and shows updated by a user name , how can we r...
Hi Community !, In Discovery I want to know about patterns, Like can anyone suggest real time use case with implementation (step wise), or way to master patterns, I went through Course on ServiceNow University, but it still feels bit confusing ,I wan...
DescriptionIssue SummaryI am attempting to install the ATF Test Generator and Cloud Runner plugin (sn_atf_tg) on my Personal Developer Instance (PDI) to enable automated test generation capabilities. However, I receive a popup error stating: "This ap...
We are attempting to discover Azure DevOps pipelines using the Config Management module in the Cloud Admin Portal (CI/CD discovery setup as per ServiceNow documentation). However, no pipelines are getting discovered.While reviewing the logs, we found...
ArticleThe problem with scheduled cloud discovery is obvious once you think about it: you're always behind. You run discovery on a schedule—daily, maybe weekly—and your CMDB is accurate... until something changes.EC2 instances spin up and tear down. ...
Hello, I'm trying to discover Palo Alto Firewall devices using OOTH patterns. During the discovery process I'm getting the error Identification Engine: Discovery status is FAILURE, CI Type cmdb_ci_firewall_device_palo_alto cannot be created since the...
Out of box, ServiceNow does not give us the ability to scan and classify AS400 devices. However, if your AS400 administrator is willing to open SSH on the boxes, then you can create probes and sensors to do the work just like as if it was a Unix mach...
I would be very appliciated if someone could help me.I run dicovery and SNMP is returning sysdscr containing hostname, but hostname is null.Any idea how I can fix this? Below is my discovery log.Short Message: No result returned from probe.ECC queue ...
Hi, all I would like to enable credentialless discovery, according and following documentation I have installed nmap on midserver (manually, due to security restriction auto install do not work). Installation of nmap was successful.Mid server is up, ...
Hello everyone,I have a quick question regarding Service Mapping implementation. Our MID Server is hosted on-premises, while the entry point for the service is a SaaS platform URL. I’d like to understand what requirements or configurations are needed...
Hi,Anyone did ServiceNow Service Graph connector for Azure. We have token successful (oAuth 2.0 Client credentials) but loading of data is not . Cloud team says they have given read permission for Microsoft Graph API. But we get either 400 or 403 e...
Hello Community,I am beginning a Service Mapping implementation and would like some guidance on the roles required for different stakeholders:Dev/Ops Teams – Roles needed to use service maps effectively for troubleshooting and impact assessments.Serv...
Hi everyone,I am facing an issue when running a Quick Discovery for an Oracle Database.I have already created the Applicative Credential for Oracle Instance(cmdb_ci_db_ora_instance), but the Oracle Glass Data still shows the following errors and the ...
I’m unable to install a MID Server, but I’d like to work on anomaly detection using machine learning in the demo instance for demonstration purposes. Based on the article below, it seems a MID Server is required Walkthrough guide for AIOPS and Metric...