Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part of event management. We have successfully implemented HPOM integration using OOTB Connector Definition. But for Spectrum we do not have OOTB Connector Definition. I s...
Hi allI am facing error during discovery of one of network device for my client.When testing the credential for that ip credential is showing working. Now when I run the discovery against that IP i am getting the below error Please suggest me the s...
Hello everyone I am currently practicing CIS Discovery implementation using two Debian servers launched in Google Cloud Platform. In server-1 I have installed MID server of .deb version. And other one I kept it as a target server to discover. I am tr...
I have a Web Application for which I am doing Service Mapping. I gave the entry point as a httsp URL & started discovery. It discovered the F5 loadbalancer & IIS WebServer. After that it stopped without any error. How can I add Application Server & ...
Dear community, I have managed to run the ACC-V to do pattern discovery on:- the Tokyo instance- using ACC-V 3.3.1- Plugin: Patterns on Agent Dependencies - App id: sn_patternsonagent - Version: 2.0.0 However on running pattern: Oracle DB On Windows...
Hey Everyone,I need some help in stopping the data collection in dscy_router_interface and dscy_route_next_hop tables. These are used by several patterns like network switch, Linux server etc. Although I tried a resolution given by dough in one of th...
Hi All, We had leveraged the Incident logic monitoring plugin and installed it in our environment which integrates incident with Logic monitoring alerts. In one of those properties, it is mentioned to "Reopen the existing incident" if the same alert ...
Hello all,I’m working on mapping a Business Service in ServiceNow and need to understand how to bind it to its application-level Service Map.Could you guide me on the navigation and actions required to link the Business Service to the application map...
I followed the steps listed in the task to perform Quick Discovery, but the task did not complete.Please tell me the cause.iTunes does not appear in the ECC queue. https://learning.servicenow.com/lxp/ja/pages/learning-course?id=learning_course&course...
Hi All, We're creating a custom pattern for Symantec Bluecoat Proxy appliance. I've been looking for a table in the CMDB for proxy's but am not sure where this should be located. Any advice on the correct table to use would be much appreciated. Thank...
https://www.servicenow.com/community/itom-forum/task-create-discovery-schedule-failed/mp/3251901It seems that a similar issue is occurring on my end as well.If the issue has not yet been resolved, I would appreciate it if you could also apply the fix...
Understanding what’s running in your IT environment is like piecing together a giant, ever-changing puzzle. Service mapping takes all the chaos—servers, databases, applications, and more—and turns it into a clear, accurate map of how everything conne...
Hello,Does any body know if a micro certification for HRSD exists ? the same for ITSM ? because I heard about them but i made a search in nowlearning and I didn't find anything Thanks,#servicenow
I'm looking to add a widget to a dashboard that shows how many services have been retired in the past 7 days. I've tried a condition of operational_status = retired AND updated_on the past 7 days. But it feels like this is not accurate enough. I real...
Hi,I have been using J2ssh library in mid server script include. However, the SFTP server no longer supports this encryption algorithm. I want to upgrade to SNCSSH. Can anyone let me know how to proceed with this.The requirement is to push the CSV fi...
