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Service Graph Connector for Intune - retiring devices

Hi, We recently migrated from SCCM to SG-Intune for discovering our client devices (Laptops and Mobile devices).So far everything looks to be ok but we are having some issues with devices being retired when they are still available in Intune. There d...

Frank47 by Tera Contributor
  • 1637 Views
  • 5 replies
  • 2 helpfuls

Service graph connector for Azure - Operating system

Hi All,From the sgc-azure, the operating system is populated as Windows/Linux (OStype) but the requirement is to have the operating system name (Windows server 2019) for the operating system field in the cmdb. Im trying to populate the OSname thru th...

ThenmozhiA by Tera Contributor
  • 325 Views
  • 3 replies
  • 0 helpfuls

Issues with Kubernetes discovery

Hi everyone, I'm facing an issue while trying to discover the Cluster Kubernetes on GCP and AWS clouds.For instance for GCP I'm getting this discovery log: Kubernetes Namespace API call failed or there are no Namespaces in the query. Please verify th...

devpc by Tera Contributor
  • 772 Views
  • 4 replies
  • 0 helpfuls

Alert correlation rules with regex expression

HI Community, I would appreciate your guidance in the Event Management space. Where I need to create a alert correlation rule, When the message key is passing the information in the event rule as an regex expression like "{Event Message Key}{Node}{Ty...

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Madhan27 by Mega Guru
  • 331 Views
  • 2 replies
  • 0 helpfuls

Resolved! Flow designer

Hello All,Good Day!I have created a flow in this way,The RITM starts in the Open state.While loading, it moves to the Pending state.Since there is no approval required, the SC Task is created immediately when the RITM is generated.Once the SC Task is...

SUGAGURU by Tera Contributor
  • 450 Views
  • 4 replies
  • 0 helpfuls

CyberArk Central Credential Provider (CCP)

Hi,  Just posting it out here to check if anyone has used and know the steps to create an integration with the credential vault - CyberArk without having to install the AIM agent. In the CyberArk systems, this process is called CCP – Central Credenti...

GLPi to ServiceNow integration

Hi Everyone,I am currently working on a project where I have to connect ServiceNow with GLPi by means of a Linux Ubuntu Server. I have already connected and installed a ServiceNow MID Server. Is it possible to connect GLPi to it and transfer data tha...

How to achieve loop or iteration over a list of values

Hi Experts, I am in process of writing a custom pattern and facing a challenge to iterate over a list of db names which are resulted as part of linux command execution on the server. It results n number of databases.  Example:home/dbinstance1/sqllib/...

Network Discovery Errors

Hello Community,Just last week, we were able to complete network discovery without any issues and now we are getting the following error and warning messages. Error - "Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an une...

Kalpan2 by Tera Contributor
  • 289 Views
  • 1 replies
  • 0 helpfuls

Most Recent Discovery date and updated date Behaviour

Hello team,I have requirement ,During upload of file if there are no changes to record then "most recent discovery date" should be updated only but not "updated" date.Incase of any changes of any records (except most recent discovery) then "updated" ...

Most of SGC's consume SU's?

Hello, Most of Service Graph Connectors require "com.snc.itom.license".https://www.servicenow.com/docs/search?labelkey=yokohama&page=3&q=com.snc.itom.license&rpp=10&sort.field=score&sort.value=desc The following docs page shows "com.snc.itom.license"...

koichis0316 by Tera Contributor
  • 249 Views
  • 1 replies
  • 1 helpfuls

MID Server Installation on Debian(Linux) Server and Retrieving I/O from server via MID Server

Task to be achieved:-                                                                                                                                                                  1. Create a custom table in the ServiceNow instance and create two ...