Hello Everyone, Recently while I was working on Alert/Incident storm reduction problem, I came across this Alert aggregation and RCA groups. I have implemented this currently. But there is a issue that I'm currently facing, while using alert aggregat...
Cloud tags show up in the cmdb_key_value table with a reference field for the Configuration Item, but I am having a hard time writing a CMDB query or report that will show the Service Account associated with that Tag. We have over 100 AWS accounts a...
Hi All, We are trying to perform Agent based Discovery for AIX Server. But while installing the agent in the AIX Server we are getting the error "filesystem is needed by <acc service name>". Is there any reason for this error? Is it even possible to ...
Hi All,I am trying to understand how many MID servers are required to discover 20k laptops once per week. Including Installed Software.There is a really good article about sizing that doesn't mention duration or frequency.MID Server sizing for Agent ...
I need help with the regex to pick the 4 values from the Custom Message which is coming from the properties in the additional information for Azure Monitor Payload.Need to pick the ImpactedVM, Failure Code, Resource group, Recovery Vault values from...
It is showing KPI has not run after running the scheduled job. I am able to see health results, remediation requests, cmdb health metric status records after the successful run of scheduled job. Am I missing something to enable like any system proper...
Hello everyone! I would like to know a bit more about how a Mid Server forwards events (generated from snmp traps) to the instance. This is our current setup:External monitor tools send snmp trap messages to our Mid Server. We have uploaded some MIB ...
We're slowly starting to roll out our ACC usage and our software use-cases have been successful using the Linux and Windows server policies, both have worked in populating our cmdb_sam_sw_install tables. This hasn't been the case for computers. The ...
Hi Team, I need to populate the secondary alert description field on the incident worknotes, which created by the primary alert.Or Create a related list tab in the incident form for all the secondary alert , Incident creation is valid only for primar...
I am looking for a way to exclude any virtual machine from the Intune integration.Is there a way to achieve in ETL Transform Map.
I am trying to integrate Service Graph Connector for Cisco Meraki . I have followed the documentation , installed the plugin and followed the guided setup.This is what I have under Meraki in servicenow:I see one data source : After completing the set...
Could you please help me check if step 5 is correct? Because the Name and Description have been updated successfully, only the version has not been updated.
Please send step by step
We are replacing IP based discovery with agent based discovery (ACC-V) and it appears to have broken our discovery of certificates (non URL based certificates). Are others experiencing the same and has anyone resolved the discovery of the certificat...
Hello, when you implement the Service Graph Connector for Intune (or also some other SGC, like Defender). The installed and used Robust Import Set Transformers have a "Transformer Definition" where you have the option to add a 'Before" script to use ...
