Hi, I am doing the course "Human Resources (HR) Fundamentals Simulator", A task has given under the topic "Create HR Documents " They mentioned like "03.02a HR Document Template Form.doc you downloaded earlier.", but Iam not sure where and how to dow...
We are doing Service Mapping in our organization in preparation for CMDB go-live. So far we have done Dynamic CI Groups and some manual mapping. The topic of ML (Machine Learning) based mapping came up and the Architect chose to defer it. Just curiou...
Service Now - vCenter DiscoveryHave you encountered confusion with VMware technical terminology when receiving a requirement to enable vCenter discovery?LET ME BREAK IT FOR YOU Having knowledge of the infrastructure side helps us design and implemen...
Hello Folks, can anyone please guide me on what kind of architectural questions might be asked on the CMDB & Discovery side along with the real time scenario based questions?Thanks
My question is as follows:"If I am planning on adding ServiceNow Event Management, currently a Splunk ITSI organization, can I send an incident from SPLUNK ITSI into ServiceNow, and expect to utilize ServiceNow Event Management, Service Models and AI...
We are planning to sync CMDB data b/w two PROD instances on daily basis. What should be the preferred way Foundational Data Sync (FDS) or Instance Data Replication (IDR)? Have anyone use one of the techniques in their project?
Hi Community,I have created tag-based service maps for business applications in a DEV environment and I’m trying to migrate them to PROD.I captured the changes using both:Update Sets, andXML export/importHowever, after importing into PROD, I’m notici...
The ACC-V appliance has been successfully discovering running software on Windows hosts. However, over the past few months, it has intermittently stopped discovering the Microsoft SQL Server database instances on some Windows hosts, while it continue...
My assumption was that Process Duration represents the time difference between the Created and Processed fields, but that doesn’t seem to be correct.I also checked the sa_performance_statistics table. It appears that events are grouped into buckets, ...
ITOM Visibility Zurich release notes AWS SSM discovery AWS Systems Manager (SSM) Agent discovery introduces a streamlined, agent-based approach to discovering Amazon Elastic Compute Cloud (EC2) using AWS SSM. This integration enhances Discovery by le...
I’m looking for expert guidance on configuring ServiceNow Health Log Analytics (HLA) to ingest Power BI Activity Events directly into ServiceNow without using Azure Log Analytics, as Azure Log Analytics is disabled at the organization level and canno...
Hello everyone,We have a MID Server that is currently down and it has the following mid server issue, "AMB client disconnected after connecting", does anyone know how to fix this and what could be causing this error?It's my first time troubleshooting...
I have a requirement that is WHEN the Contract is about to reach the end date or expiry THEN automated notifications or alerts should be sent to abc@email id based on the frequency mentioned below1. Every week when 1 month is left2. E...
We have been trying to trouble shoot some inconstancies in some of our IIS Service Maps. More on that another time, but for now, this error is putting a major road block in our debug testing when working in the pattern designer. The odd thing is th...
