How can we attach UI layout to the custom activity created in playbook experience page?
How can we attach UI layout to the custom activity created in the playbook experience page?
Forum Posts
Cisco Call Manager - Discovery Pattern Building
Hii,I am Trying to discover Cisco Call Manager Through Servicenow Discovery . While running Discovery I am getting 1.3.6.1.4.1.9.1.1348 this OIDs but classification is not happing for this OID. when i checked into system this OID is not available i h...
Resolved! ITOM Discovery Coverage Progress
Hi all,I'm hoping someone can help me with this. I'm trying to create a report/widget in ServiceNow that shows the ITOM discovery coverage for `cmdb_ci_hardware` as a percentage (e.g., 56% of CIs discovered). Additionally, I would like to display the...
Creation of Distribution Groups using Integrationhub
Dear all, Has anyone worked on creating Distribution groups(New-DistributionGroup) using Integrationhub? Can we use Microsoft exchange Server spoke or do we have any other spokes or do we have to create new spokes or action? Many thanks in advance ...
Event Management - Disable Correlation for specific source
Hi ServiceNow community, In our environement we have Event Management with CMDB and Automated alert correlation activated. We have a specific use case: For a specific Alert source, we do not want to correlate alerts. More precisely: -We have Events t...
IVR Integration
Hi All,Anyone has done the Integration of IVR with servicenow? Please suggest the steps we have to follow to do integration successfully.Any help will be very helpful for me.Regards,hemanth.
Resolved! Exclude IP Address from Discovery in Reconciliation Rules
BackgroundWe're setting up Discovery for a customer and looking through the Reconciliation Rules for Servers and the extending classes. For the moment before we can start running Discovery on a broad range of IPs we need to keep some fields before we...
Service Mapping of Cloud Services
Hi, I'm implementing Service Mapping of services which are hosted on AWS cloud, so is there any specific pre-requisites for this kind of Service Mapping? I looked through the ServiceNow doc there is an article regarding Service Mapping of cloud servi...
Description and Comments field is bringing Null value after discovery
Hello Everyone,I'm running a discovery schedule which is bringing certificates data. But the 'description' and 'comments' fields are bringing Null value and some data after alternate discovery. I want to stop this behavior and want discovery to stop ...
Resolved! ServiceMapping Connection
Team,We are doing service Mapping for some of applications. Its entry point-based ServiceMapping. We observed that sometimes when there is LB-Web-DB connections, it shows LB to Web Server Communication automatically (As web server is part of LB pool)...
How to discover Azure SSO certificates
We're setting up certificate discovery and have had no issues with our external CA however we're wondering how do we load in our SSO certificates that are stored in Azure? Many applications have their own certificates that have expiry dates and are ...
event managemnt
Hi All, I am working on the Priority Change of the Incident:1- When the Description Contains CPU and the Threshold ranges from 85% - 95% the priority of Incident should be "P3"2- When the Description Contains CPU and the Threshold ranges above 95% ...
Traffic based Service mapping not enabling
Traffic based Service mapping not enabling 1. Installed the Plugin "Service mapping"2. Enabled the following propertiessa.traffic_based_discovery.activesa_ml.connection_suggestions.activeglide.discovery.enable_adme 3. We ran the discovery on the Appl...
When discoverying VIP for Windows SQL database name is populated as SQL Virtual IP (name of VIP)
We have been asked to make sure that what we have in CMDB for our Virtual IP addresses used for a clustered Microsoft SQL server matches what has been entered into the monitoring tool. Current it is coming through with nameSQL IP Address 1 (name of ...
Servicenow as SP , Salesforce as Identity Provider
Hello I am doing a personal learning project. I am trying use salesforce as the Identity Provider and Servicenow as the service provider. In Servicenow - SSO - Identity Providers, I entered the salesforce identity UR https://****.my.salesforce.com...
