Hi,If we have an event going into the event table of the ITOM Health module, we would like to be able to reduce it's severity if the CI is a NON Production CI. We dont want to raise a P1 incident for a Development CI. Which method do you recommend to...
I have some VM in Azure whose server class is getting discovered but its' VM instance is not getting discovered, When the discovery is getting triggered following things are happening- 1. In the devices tab of discovery ID 2 records are getting creat...
Our CMDB is being inundated with Duplicate Tasks like the ones shown below. There are items in the Azure Network Interface Card class that have the same identifier - Object ID, as in the Cloud Mgmt Network Interface class. Similarly, items in ...
We have several fields in which have enabled HTML in order to give our end users a "pretty" view of data on a homepage. It works great on that page but when you look at the data in reports or list views the HTML tags display making the data difficult...
Hello, I am testing Datadog event integration with ServiceNow. I am able to get a Datadog event to create a ServiceNow event and then an alert, but I can't get it to turn into an Incident no matter what I do. In the Alert Management Rule, I created ...
Hello All We want to disocover the HP ILO device which are appliance in nature.We are getting below error when trying discover.Can someone please help met to fix?What configuration needed for this?
Hello, see the below screenhost , refers to Azure datacenter table.I need to manually add few entries in this related list. Ex- I need to add a new VM.I click on NEW, add the details and submit.Later when I come open above datacenter page, I still se...
Hi All. Alert records are updated when aggregating Alerts with EventRule. Please tell me the reason for this update and how to prevent it.
Hello. We have enabled the discovery of Microsoft Certificate Authority (CA) certificates using the Microsoft CA - Certificate Management pattern. We have one CA server with multiple templates, and noticed some errors during discovery. To isolate the...
We are running Nutanix Discovery using Nutanix Components Pattern (Serverless Discovery). I have a requirement to stop discovering the Nutanix Virtual Machine instance cmdb_ci_nutanix_vm_instance class through discovery since it is discovering retire...
I'm trying to run a credential test against several credentials, but it keeps running without giving any result.Any idea on getting this to work?
Hi - is there an easy way to prevent discovery from populating the location on the ci except removing the location from discovery schedule? Like a system property or something else? Appreciate any insight!
Hi,I am having issues with windows software discovery. Current discovery uses WMI probe "Windows - Installed Software" to scan server and detect running applications. I would like to know what all WMI commands(WMI paths) were executed and results for...
Hi all, I have a requirement like to return multiple values from script include at a time from glide ajax call and I have to store those values in different variables.Can anyone please let me know how to write a script. I am calling Script include ...
Hi All, We are planning to integrate ServiceNow with Intune. Do we need MID Server for Intune integration with ServiceNow using Microsoft Graph API ? Please need your help! Thanks in advance.
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