Hi all, We ran Discovery on 2 IP addresses: one for an application server and the other for a database server. The application server depends on the database server and both servers are Linux. When Discovery is run, both servers are correctly create...
I am able to discover UPS but not all and I am not sure which credentials it is accepting. Could you please help me to understand what is the credential type for UPS? Few UPS are not reachable and for few UPS, I am getting warning as "Alive Not class...
I am setting up OCI cloud discovery. The service account is validated and I have created schedule. The schedule to check datacenter is working fine. But the after schedule to discover the VM is getting canceled. Error : The Discovery range is empty. ...
I understand that Discovery is collecting agent information. Can you explain what an Agent is for example?Please explain the difference between Agent and Application.
Hello Friend,Yesterday I came across the term "ServiceNow Proxy Server" without much details. I tried to check further on that over internet I could not find anything. This was in scope of Discovery/ITOM, but not much context. Does anyone know anythi...
Hi,I am new to Service mapping and we have an ask to create a Service Map.While running the Service Mapping, I getting the following error - When I open the host in CMDB the operational status for it operational. Does anyone know which status field ...
Hello Guys, -1 I am using cryptoJS Lib for generating Hex HMACSHA256 signature for AWS4 request.Its working fine in custom application scope but in sn_capi scope throws me error undefined properties. gist.github.com/igable/4bdcd90f78a8b2b07581 ...
Asset and model Id is populate as "Unknown" for Linux servers. What could be the reason
Hi Community, Not able to create a record with complete data in m2m table (sa_m2m_service_entry_point_list) using background scripts. var a= new GlideRecord('sa_m2m_service_entry_point'); a.initialize(); a.cmdb_ci_endpoint = "Test E...
All, I am working with a client to implement discovery in a world where they have disabled NTLM and only are using Kerberos. This (among other things) prevents a client from connecting to a Windows Server using known credentials and an IP address. ...
HI team, I have made Azure cloud discovery, discover Virtual machine instances in ServiceNow, I'm facing some issues: "The IP Address field is not populated in the cmdb_ci_vm_instance table during Azure cloud Discovery".I have also attached a snapsho...
Hi, I am facing issue to discover the load balancers from ServiceNow, Getting 'Not reachable' while running discovery. Also not able to ping the load balancers from the Mid server as well. Getting Request Timed Out while pinging the devices. But port...
Hi,When setting up the ACC Listener, we mistakenly selected the wrong port, and the WebSocket endpoint has been generated.We delete the endpoint, so we can set up the listener again with a different port, but the system keeps generating the WebSocket...
Hello,I have a client, who wants to start tracking their software licenses in the Asset Management Fundamentals ( no SAM product yet ). And on the process of guiding them to the right place I stumbled across the following - currently the client uses ...
Overview In recent years, the approaches to Service Mapping have become more diverse. Traditionally “Top-Down” Service Mapping (which uses patterns) was the approach. This of course is often complex and can be pretty challenging to implement. This le...
