Hi, would anyone know how to check the OOTB mapping for fields in the SG Tanium connector? We added the Last Logged On field to the Tanium view, but it doesn't appear to populate any of the Computer CI fields in ServiceNow. Is there a table where I c...
Hi Team, After Post Clone I am not able create new Service Account(cmdb_ci_cloud_service_account), It is showing invalid insert. Though I have added the cmdb_ci_cloud_service_account table in exclude and preserve table post clone the service account...
Hi All, I was asked to implement Vulnerability Response for a client who manages their CMDB in a different ServiceNow instance. The requirement is to sync that CMDB data in the new instance for VR implementation. Also this instance don't have discove...
Hi, We have apache web server (Linux based) and using MySql as google cloud database service. Web servers are connecting to database using .php file , please advise how can we create servicemap with application end point as web server.
I understand that ITOM certification has discovery, service mapping, event management, cloud provisioning and governance. Is there any other certification in ITOM?
I'm doing the service mapping and Im getting the below error message. I see that the IP Address and host is in the CMDB, but i dont know how to add it to the service map.Can someone help me please? Failed to identify CI due to the host 14.x.x.x lacki...
We tried the Data Retirement and Archival in the PDI in Tokyo version and it worked fine. However, while configuring the same in the project instance(also in Tokyo) even after running the scheduled jobs the Retirement and Archival is not working as e...
I would like to implement CI Remediation as a process of event management.I have created a CI Remediation workflow for a Linux host machine, using the following Product Documentation and YouTube video as a reference, and have had it run on Advanced S...
Hi community,I was practicing for CSDM, I have installed on application on my RDP, Now i want to connect this application , Business capabilities or application service, To see the demo of , if that server or CI (application installed) , how can i se...
I would like to implement CI Remediation as a process of event management.I have created a CI Remediation workflow for a Linux host machine, using the following Product Documentation and YouTube video as a reference, and have had it run on Advanced S...
While working on service mapping for a particular application, I would try to put a TCP type entry point. but every time it will show me an error. Error Details: Duplicate records found while searching for possible matching endpoints. Will you please...
Hi,I am aware that the MID servers used for Events do NOT support a cluster MID server.We are trying to build a HA solution.Can we have a MID server in a datacenter in NYC and another MID server in Seattle?I am looking for a way to ensure that the MI...
Hi,Requirement: If there is any open existing alert with the same values, make existing alert as primary and the current alert as secondary. similarly, If the existing alert is closed, the existing alert should reopen and so the incident if another a...
While doing debug session displaying issue as mentioned as starting step: 'Reference between cmdb_ci_disk_partition to cmdb_ci_fc_disk '. Please provide your comments. Thanks in Advance
