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Applicative Credentials for SAP

Customer is using Horizontal Discovery at the moment (No Service Mapping)  , we have SAP Installations on the estate , we would like to understand how to apply SAP Applicative Credentials in ITOM.As I understand from SAP Architecture team every SAP I...

Saurav by Tera Expert
  • 433 Views
  • 6 replies
  • 0 helpfuls

Debug Pattern Wap

 Can anyone tell what is the command to get information on command line for waps when using debug mode.and do i use parsefile or parse variable, or command line  trying to update the version number, that is not showing when discovery runs

Dallas2 by Tera Expert
  • 300 Views
  • 5 replies
  • 0 helpfuls

Resolved! Discovering Linux Servers on the Azure Cloud

I have an on prem Linux server which was migrated to an Azure Cloud.  After the migration, ServiceNow is not able to discover the Linux server on the cloud.  ServiceNow successfully discovers the Virtual Machine that it runs on, but it is not discove...

Steve6 by Tera Expert
  • 1071 Views
  • 4 replies
  • 0 helpfuls

Resolved! CMDB vs Asset Records

Hi everyone. I'm working on Asset Management side and I have this scenario, where my assets serial always changing because the CMDB team is updating the serials in their CMDB table base on(RITM Request to update Serial). Because of that, I have lot o...

Lloyd_Codon by Tera Contributor
  • 1906 Views
  • 5 replies
  • 2 helpfuls

Data Certification Config Issue - Assign to field value is Blank

Hi Team,We are using ServiceNow Utah version and in data certification schedule form when selecting user field or group field under Assignment type then "Assign to" field tree picker popup window is coming as blank window. Kindly help if anybody has ...

luckyahi1 by Tera Contributor
  • 376 Views
  • 4 replies
  • 0 helpfuls

Discovery Schedules for AWS and Azure

We are discovering AWS and Azure cloud resources and servers.  In each cloud provider, we have many service accounts. For AWS, since we have a master account, it appears we can rely on a single discovery schedule to discover cloud resources for all s...

Resolved! ESX server Discovery

Hi All,We are looking for a way to discover ESX servers in our environment through SNMP. Is it possible to get all the details of ESX  through SNMP. If yes, if anyone can help us with the prerequisite or steps for the SNMP discovery of ESX, it will b...

Tanya16 by Tera Contributor
  • 2544 Views
  • 4 replies
  • 1 helpfuls

Transformation Failed Error

Hi All, I am importing data in CMDB using Service Graph Connector for Microsoft Azure, with the help of Robust import set transformer. I have received 'transformation error' for few records, rest are processed properly.Attaching the error screenshot ...