In the last few months, we have begun to transition our persistent VDI's to Azure. This appears to have caused a rise in the number of servers that are counted in the ITOM License count by around 800. In my review, it appears to me that when our VDI...
Hi All,we have recently setup discovery and while discovering we are getting the below error.I don't know how to represent the missing dependency mentioned in the error response. I am relatively new to discovery and any pointers regarding this would ...
Hi We have a ESX server, it is changed to "retired" via customer request. However, it is changed to "Installed" after the discovery. Could anyone know where is the code that changes the ESX server's status back to "Installed". I did a test that if th...
Is there a table that list out the Pros & Cons and Benefits of using Tag-Based mapping vs. Top Down Service Mapping? I know Tag-Based Service Mapping is used to map Cloud applications but we could technically map on-prem applications as well if we se...
Hi All, We are having issues with Cisco Nexus switches discovering the Network Adapters. We are using OOTB Network Switch pattern using the ipAdEntAddr oid 1.3.6.1.2.1.4.20.1.1 However this is incorrectly returning the wrong IP Address value hence "G...
Hi, I have the problem with one of my discovery sources mapping.It discovered IP address and mapped it to the ip address class.But it did not match this IP address with Network Adapter and therefore did not match IP address with CI. I checked CI iden...
Hi Everyone,I am trying to figure out why Identification fails for a CI that exists, and then an asset gets created which should theoretically update the existing CI but it creates a new CI instead. According to those docs, all CIs extended from Hard...
Hello All, I need yours help. I am building the service for SAP applicaiton which is running on Linux machine. Horizantal discovery is succesful for each ci/server. when i have configured the service map for SAP applcaiton the map is showing below er...
Team, I would like to know if service mapping able to discover network infrastructure devices (routers, switches), storage volumes and other infrastructure components whereas once of the application CI component in service map has relationship with t...
Hi all, could you please share your experience with troubleshooting missing "running processes" for Win servers after discovery. Any advice for a starting point would be appreciated. Thanks!
We are currently running both cloud discovery (azure) and on-prem discovery across our estate.On-prem runs at the weekends and cloud during the weekdays However, we have seen the the Cloud discovery has been creating some of the Azure server records ...
Hi,I have multiple discovery sources integrated. I can see in Security Operations>Discovered Items some payloads for matched hardware, but it seems not every information that was populated is in those payloads. Is this data stored somewhere else? Ho...
Hello everyone; Im currently working on an implementation with the Service Graph Connector for SolarWinds and using the RTE to create the CIs and Relationships on the CMDB, but I have faced some strange issues... Firstly, the conector brings into the...
We have about 3,000 discovery errors and 4 developers only. I want to know the best practice that you are implementing within your organization in handling and clearing these errors out to as close to zero errors. There are too many errors to fix in ...
Hello, I'm trying to validate if the user is a member of the group or not. Previously there was an action created on flow designer to verify the same, but recently a client asked to verify it on form level if the requested for is a member of specific...