We are in the process of mapping our email service. One thing we are trying to work out the best way of displaying is we have many data centres and exchange servers around the world and was wondering how people have approached this before as we want ...
Hello,Is it possible to have 2 service graph connections to the same data source, if we need say 2 different queries from one source? Or can you only have one.
Hi All, We have few CI's which are marked as "Is virtual=true" by Discovery and there is no relationship created to host. Please let me know how to troubleshoot further. What kind of relationship will it create for Different server? Like Windows, Lin...
We have a requirement to add a new data center to existing cloud accounts. I found the below manual way to do it-https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/cloud-management-v2-setup/task/add-datacntr-to-cloud-a...
Has anyone cleared Service Mapping exam? Please let me know
Hi, I'm trying to insert a record into a ServiceNow via a third-party application using the POST method using a scripted REST API. I'm testing with the POSTMAN application, and I'm finding an issue where the records are being inserted but the fields ...
Edit: If i use "-- None --" or "[Custom Vault Name]", i'm getting "credential validated", wut?! Hi there,After i followed these steps to activate and setup external credential vault (in first instance, based on a local host file), i made some minor c...
Hi,We would like to obtain more information on the EM Self Monitoring called : MID Server Threshold Alerts What are the possible events which it can generate?We received the following event: MID Server Threshold Alerts - Mid-CertificateExpired.It cam...
We have multiple discovery schedule running on scheduled basis, I want to update the Name of the discovery schedule in ''CI description'' field when ever discovery updates the CI during discovery. Example : Discovery Schedule Name : Berlin_datacent...
ServiceNow Admin in charge of standing up a new Discovery/CMDB project and I was given a list of MID Servers that are supoosedly being used in the old iteration. But when I go to the ecc_agent.list (or the MID Server apllication) I can only see 2 and...
HI Community, I am trying to close an open alert which is impacting my application service, But for some reason I couldn't find that particular alert in the alert table. Help me to close that open alert. TIA.#Event Management #Alerts
Hi all, I've got some data for some Azure firewalls that the company is using, with the details being: Name - Public IP - Resource group - Location - Subscription Can anyone advise which CI class this data should go to? I was thinking the "cmdb_ci_ip...
How we discover a device in NMS explain it briefly
In the MSSQL Instance class there are several records that contain the name “LOCALDB#” and “MICROSOFT##WID”, is there a way to have ServiceNow not create these records? We do not want these records to be created. Please advice.
