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Capture update set - List view

Hi guys, I would like to know if it is possible to capture developments in update set's LIST wise. For e.g.,This screen shot below shows my development in the dev environment.I want to capture update set in a way that this marked fields above reflect...

Hariharan_A_0-1695894559947.png

vCenter discovery fails - "None of url, username can be null"

I have a problem discovering a particular vCenter. I have VMware credentials, and when I test these credentials against the vCenter they are successfully validated. But when I attempt discovery of the vCenter, it fails. The input payload to the VMWar...

Tone2 by Giga Contributor
  • 2802 Views
  • 7 replies
  • 1 helpfuls

Workflow issue

Hi Team, We have the capability to initiate the RITM workflow when the incident's status transitions to a specific state.This workflow is responsible for generating Requested Items based on the items mentioned by the customer in the incident descript...

SNOW User8 by Giga Guru
  • 533 Views
  • 4 replies
  • 0 helpfuls

IntegrationHub Credential Vault & Cyberark

We are in the process of integrating CyberArk and ServiceNow.  We've begun the roll out to the mid servers and have a number of credentials in the CA Vault which we use for discovery; however, while there is a clear credential type in discovery for a...

Curtis2_0-1679329979166.png
Curtis2 by Giga Guru
  • 1145 Views
  • 3 replies
  • 1 helpfuls

Resolved! VMAX Storage Discovery via Powermax REST API

Hi,I am working to get data about a VMAX storage array into the CMDB. We don't have a CIM or SMI-S server available, so I am using the PowerMax REST API to gather the information. I am able to get the data from the array, but I am struggling to map t...

Manually adding a DNS Name record for a server in the CMDB

Hi, would anyone know how to correctly add a DNS Name record manually so it binds with the server record? I was able to create a record, but in the server record the DNS Names for CIs tab is blank. Looking at a DNS Name record -> the IP address recor...

Gar by Tera Contributor
  • 510 Views
  • 1 replies
  • 0 helpfuls

Discovery Setup

Hello Everyone,  I am new bee inServiceNow Discovery, and we are currently in the process of discovering servers. To facilitate this, we have set up a MID server with local admin privileges. We have also scheduled the discovery process. However, duri...

Kubernetes Discovery Issue

Hi,  I am trying to run the Kubernetes Discovery, however, getting the following error:  Pattern exit because Graceful Termination, reason: Kubernetes Namespace API call failed or there are no Namespaces in the query. Please verify the configuration ...

Kubernetes discovery (AKS)

I want to learn kubernetes for an upcoming project. They use AKS. Please guide me with the process of how to go forward with this.    

pratiksha5 by Mega Sage
  • 760 Views
  • 5 replies
  • 2 helpfuls

Event Field mapping after transform and compose

Hello, I had a couple of queries around the Field Mapping. We're currently on Tokyo release and I'm trying to configure Event Management but hitting a few challenges along the way. 1. If I make some changes to the event fields with Event Rules transf...

karanpreet by Tera Guru
  • 1475 Views
  • 5 replies
  • 0 helpfuls

Resolved! Orchestration credentials

How difference discovery credentials and orchestration credentials? For Discovery credentials = > we have windows , linux , vmware , snmp to be create separate credentials How we can create for orchestration ?

sukran by Mega Sage
  • 468 Views
  • 2 replies
  • 2 helpfuls

Resolved! What ITOM subscription best ties with customer?

Team,I remembered there was a link on Partner portal (some where), where you can select the best matching solution for your customer. It was kind of set of questions with drop down lists and answering/selecting different values, you can find out what...

Cameron13 by Tera Contributor
  • 1244 Views
  • 3 replies
  • 1 helpfuls