Hi Community I have a mid server, I want to check on which tables that mid server is referenced. The reason behind this is, we have provisioned a new mid server and we want to replace the old mid server with the new mid server. Thanks in advance
Hi, We have an integration with Ansible to create Linux server records in CMDB during deployment much before it is scanned by ServiceNow. It adds just the basic information of name, serial and manufacturer and adds the CI in Install Status of 'In St...
Hi, I'm trying to install mid-server on my home computer (WIndows 10) from my PDI (San Diego) but getting the following error message when trying to open the installer: I have tried to manually install but can't find the installer.bat file ref...
Dear All, Hope you all are keeping well. I have a query with regards to discovery. When the device is discovered, I am able to classify but I am not able to identify the device with the CMDB CI name. However when I check the discovery log, I get th...
When we run discovery schedule for IPs/IP subnet we are getting below errorTerminated the probe because the max timeout was exceeded: 600 seconds.Only 20% of servers from the schedule will get updated rest all will be terminated with the errorBut if ...
I am trying to discovery CIs on the Azure Cloud, I follow these steps: 1 - On Azure, I created a application with the role Reader. 2 - On ServiceNow, I created a new credential as "Azure Service Principal". 3 - When click on "Discovery Subscritions" ...
Hi Experts, I am using Snmp query to fetch the data from the MIB, When i get the data i am receiving the data in the table form. So i used table instead of scalar to get the data. How can i populate the data in the cmdb_ci_storage_server table in a p...
Context:I have a Dependency Map for this ECS Service. Question: How can I use Traversal Rules to show a direct relationship between ECS Service and Cloud Load Balancer? This means I want to remove AWS Datacenter and Availability Zone from the service...
Hello All,We have a requirement where we need to Integrate Servicenow and Microsoft Azure AD.The motive behind the integration is to achieve the following points:1) Is there a way ServiceNow can tell in Azure if a server is backed up?2) Can ServiceNo...
I'm trying to use CI reconciliation rules to prevent users from manually updating a field that ServiceNow Discovery has set with a value. Mostly, I'm trying to understand how this works so that we can implement it for actual business cases, but take ...
I have requirement to develop custom API to connect ServiceNow with one of the applications using key Cloak service. Kindly help
Hi All,Is there any free micro certificate available for Discovery ? Thanks
If I go to the identification rules for network adapter class, "name" and "MAC address" are used together for identification. We have a manually entered network adapter with a name and a MAC address, however, Discovery is creating a new record with t...
Is there any way of adding a tag to an incident using the rest api? i have tried using the incident, label and label_entry table, and i can not seem to get it to work.I've tried the sys_tags field in the incident table to no success.same goes for try...
Hi,I am have issues with scheduled discoveries getting canceled with information message: "Canceling discovery because max run time window has been exceeded".Not all discoveries are happening like this, but still have to resolve it. Any suggestions a...