We are trying to discovery the Cisco Netscaler SDX load balancers via SNMP. The documentation states that ssh is required, but was wondering if anybody was able to do it via SNMP. Using SNMP would allow us to overcome some security concersn.
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Hi,I am have issues with scheduled discoveries getting canceled with information message: "Canceling discovery because max run time window has been exceeded".Not all discoveries are happening like this, but still have to resolve it. Any suggestions a...
I had a schedule that was running fine until last weekend (SanDiego) but is getting Cancelled after we upgraded to Utah. now the same schedule that was running without issues everyday is throwing an error "schedule can only contain 1048576 Ips but sc...
Hi all,While running discovery we came across below error messageFailed Exploring CI Pattern, Pattern name: Active Directory Domain Controller On Windows, Process ID: 204, To Check Pattern Log Press Here If anyone can help in this error.
we have existing configured identification rules for MS SQL Database class and this rule has criterion attributes are 'Class' & 'Data Base' , while doing discovery for MS SQL Databases, many Duplicate MS SQL Databases are created by same name.Can you...
Hi, We are using Agent-Client-Collector for Monitoring.The Checks-Output looks like this:Unfortunately, the line breaks are not displayed in the event. Therefore, I tried to insert "\n" or "\\n" to force a line break in the alert description field. I...
Based on my observation, the location field of the Virtual Machine Instances [cmdb_ci_vm_instance] record is empty for all Azure VM configuration items. To address this, we aim to populate the location field value using the CI Relationships [cmdb_rel...
I have 3 mid servers that have been decommissioned and turned off. Is it OK to delete the mid servers from the MID server list in ServiceNow? They are still listed in the CMDB as retired. Please let me know what you think. Thx, Juli
Hello Team, We have one field called u_environment in cmdb_ci_hardware table.We need to include some more tables so that those will also have this u_environment field.Please help us in achieving this.Thanks.
Looking to the community to get ideas on how you achieve alert correlation by location. For example: If a site loses network connectivity, we currently get alerts for the network equipment, ESX hosts and all the VMS that are down. This equates to abo...
Not able to resolve the incident related to service mapping.Even after closing the alert, its incident is not resolved.
I am doing a multi-source integrations into our Service Now - CMDB and since some of our data sources doesn't have serial number (e.g. Active Directory) as one of the identifiers, we are trying to use the OS Domain attribute that is available as attr...
What is the scripting that can be given as an input into Alert correlation rules to group alerts that share similar Alert description and same node.The later received alert should be converted to secondary and grouped with the existing previous alert...
How should I correlate the alerts using service mapping.
