Dear Community, After scanning 3 UNIX devices, 2 of them are successfully discovered and one fails the identification phase. Discovery log spits error with exploring the Linux server pattern.Providing the error message, I couldn't find any similar e...
Hey All!I am trying to narrow down an issue that is occuring during discovery where a CI is discovered and created but the software installed area is not either being populated or downloaded. However, my initial question is related to reporting.I wan...
We originally discovered an ESX server in 2017Recently, a new server was discovered with same name (different OS Version / Build / Managed object reference ID)- same vCenter Instance UUID and same vCenter ReferenceI see the "install_status" on the o...
Hi, is it possible to schedule the following times on a discovery schedule:1. First Tuesday of the month from 20:00 - 21:00 - Test environment2. Second Tuesday of the month from 20:00 - 21:00 - Stage / UAT environment3. Third Tuesday of the month fro...
Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed
Hey Guys, Has anyone encountered the following error during discovery "Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed" I checked the Horizontal Discovery senso...
Hi, Has anyone created or found a connector which is Bidirectionnel for OBM to ITOM? The connector which is avaialble from ServiceNow is one side only. Thanks
We want to be able to discover our EMC Isilon Storage Systems.Our Isilon controllers have provided us with a SNMPv3 username and password and they have enabled SNMPv3 on the Isilon machines. We entered the SNMPv3 username and password in ServiceNow a...
Version: Tokyo Hi, New to Service Graph Connectors and we're trying to get the SCCM one to work. Current StateSCCM SQL credentials provisioned and stored in a JDBC credential record on the instanceConnection record definedSuccessfully importing and t...
Hello, ITOM, What is the best practice when modifying out-of-the-box items? 1) Do the following as recommended by Anshu Anand in the post Question About Pattern Customizations And Discovery & Service Mapping Patterns Plugin Upgrade?Copy the out-of-th...
Hello All, I need to know what ports will be working between1. Servicenow Instance and MID server2. MID server and ServiceNow Instance3. MID Server and LDAP 4. LDAP and MID server Thanks,Vinitha
In personal Instance , how to do discovery for testing Let example our personal laptop into servicenow PDI Any idea /help
Anyone solved this Discovery issue? Historically, we've successfully discovered our vCenters, but it's stopped working relatively recently. We're getting: Unable to establish connection to https://<IP>/sdk We attempted the guidance in this KB under '...
Hi All,We have orchestration to 'Move computer to OU'. For few requests the orchestration is getting failed with below errors.IPaaSActionProbe | PowerShell script execution failed. Script returned status 1 using account user 'ABC'.Failed while execu...
We are developing a report showing a list of problems and their associated problem tasks. The way we did this was to report on the PTASKS, but to group the records by the parent ( a problem record ). The report works the way we like and contains the ...
