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WMI credentials fail on MID server host

I am unable to discover the host a MID server is running on. The WMI credential works on other windows servers, but fails when tested against the MID server IP. When discovery runs, it stops during classify and the logs show that no credential_id for...

seanperdew by Tera Contributor
  • 3034 Views
  • 5 replies
  • 2 helpfuls

Resolved! Quick Ranges Discovery - ITOM

  Hi All, I'm running a quick discovery in an on demand discovery schedule. I put 10 ips as a quick discovery and only 1 got discovered. I don't see other 9 ips, no error message for them. where I'm suppose to see those ips if they're not reachable o...

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Can we use jQuery in ServiceNow

Hi All,I am just a starter in ServiceNow. Want to know if we can use jQuery in ServiceNow where ever we can use Javascript?If yes..... Please let me know the whole procedure.

sia2 by Mega Contributor
  • 12708 Views
  • 5 replies
  • 4 helpfuls

ITOM Discovery SNMPv3 credentials in CyberArk

As part of ITOM Discovery implementation, we have an integration setup with CyberArk for credentials. Would like to know if anyone has an idea on how credentials are added in CyberArk, specifically for SNMPv3 type since CyberArk vaulted credential ca...

Harisharan by Tera Guru
  • 1361 Views
  • 1 replies
  • 0 helpfuls

Horizontal Discovery Log - Page not found

This scenario is only in our Dev environment. We just migrated to Tokyo.Incase anyone experienced the same, please share how did you resolved this issue. 1. Open discovery Logs >> Failed Exploring CI Pattern, Pattern name: Apache on UNIX based OS, Pr...

Ceasar by Tera Contributor
  • 2985 Views
  • 7 replies
  • 3 helpfuls

Discovery Subscription Error : Failed to execute API - Missing service principal field: ClientId - if your Azure credential (service principal) was imported, please restart your MID server and try again

Discovery Subscription Error : Failed to execute API - Missing service principal field: ClientId - if your Azure credential (service principal) was imported, please restart your MID server and try again. We had cloned our sub prod instance and upgrad...

RamSagar by Tera Guru
  • 5871 Views
  • 11 replies
  • 3 helpfuls

Out-of-band devices relationship to Servers

Hi,As we aware, the Discovery tool scans the Out-of-Band devices and shows the Host under the cmdb_ci_outofband_device table. However, my question is when we get into the related Host(Server) from there we cannot see the related Out-of-band device. W...

Resolved! SCCM discovery matching of existing CIs

SCCM discovery matching of existing CIs For those running SCCM Discovery for workstations, I am trying to determine the match scheme being used.  The only attribute in the mapping with coalesce enabled is on sys_id.  That makes no sense as there are ...

treidfrb by Kilo Guru
  • 2641 Views
  • 4 replies
  • 0 helpfuls

Reopening alerts using - evt_mgmt.alert_reopens_incident

I have some questions regarding the property "evt_mgmt.alert_reopens_incident". Because we had the idea to not do nothing and let the operator decide what do to with the Alert. But to my surprise - when setting the value to "Do nothing" and new event...

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Resolved! Any Workarounds for SNMP OIDs starting with "1.3.6.1.4.1.8072.3.2." are prevented from inserting. For more information please see KB0751287?

I've been running discovery on a certain IP address without success. Upon reading the SNMP input payload, I found <sysObjectID oid="1.3.6.1.2.1.1.2" type="SnmpObjectId">.1.3.6.1.4.1.8072.3.2.10</sysObjectID>And 1.3.6.1.4.1.8072.3.2.10 was not found i...

Naomi5 by Giga Guru
  • 11439 Views
  • 14 replies
  • 4 helpfuls