Alert Correlation Rules
In ServiceNow, for alerts coming from different sources, let me know script to define primary and secondary alerts in alert correlation rule.
Forum Posts
Using Flow Designer with Agent Client Collector - trying to collect Windows OU Container information
Using Agent Client Collector and trying to create a Flow in Flow Designer that will run a command line on the agent to pull back OU Container information. First rule to run the trigger. Next is the subflow.Last is the update action. First time doing ...
ITOM licensing by CI types
I tried pulling the CI records that would be contributing/responsible for the ITOM license count. But the CI report extract is not matching the license count. I queried on cmdb_ci_server and cmdb_ci_vm_instance table based on the below condition. dup...
monitoring the ServiceNow instance
Please provide recommendations on how we should monitor the SN instance. We can use other tools to accomplish the monitoring such as: SCOM, Dynatrace, Splunk.. We would lke to monitor: 1) Health of the MID servers2) Health of the SNOW Paltform3) Perf...
How to solve Rule entry under sn_cmp_cfg_installable_param identifier using non-existent field error
Hi All, Please let me know, how to solve the below error. Rule entry under sn_cmp_cfg_installable_param identifier using non-existent field is ignored during identification!Thanks in Advance,Supriya.
Looking for ServiceNow DB2 clustering tables
Hi All, I am looking for ServiceNow DB2 clustering information tables, but I have not been able to find them. I see same exist for MSSQL (cmdb_ci_mssql_cluster, cmdb_ci_mssql_cluster_node), Oracle (cmdb_ci_oracle_cluster, cmdb_ci_oracle_cluster_node)...
Resolved! Linux Discovery fails identification, error in Linux server pattern.
Dear Community, After scanning 3 UNIX devices, 2 of them are successfully discovered and one fails the identification phase. Discovery log spits error with exploring the Linux server pattern.Providing the error message, I couldn't find any similar e...
Report on Computers and Software installed
Hey All!I am trying to narrow down an issue that is occuring during discovery where a CI is discovered and created but the software installed area is not either being populated or downloaded. However, my initial question is related to reporting.I wan...
How to de-duplicate 2 ESX servers with same name?
We originally discovered an ESX server in 2017Recently, a new server was discovered with same name (different OS Version / Build / Managed object reference ID)- same vCenter Instance UUID and same vCenter ReferenceI see the "install_status" on the o...
Resolved! Discovery Schedules Conditional Scripts
Hi, is it possible to schedule the following times on a discovery schedule:1. First Tuesday of the month from 20:00 - 21:00 - Test environment2. Second Tuesday of the month from 20:00 - 21:00 - Stage / UAT environment3. Third Tuesday of the month fro...
Need Help for Cisco DNA integration with servicenow event managment.
Hello Everyone, I Need Help for Cisco DNA integration with servicenow event managment.. how to start, what are the pre-requisites, any document for references, kindly share your valuable inputs on this. Thank you in advance!
Azure Discovery issues
Hi All, While performing azure discovery, it is creating 3 schedules a day and we have 3 MID server with same capability, Can anyone help me resolve this issue. Thanks in Advance!! Regards,Ajisha
Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed
Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed
Error in Horizontal Discovery Sensor
Hey Guys, Has anyone encountered the following error during discovery "Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed" I checked the Horizontal Discovery senso...
Bi-directionnel OBM intergration
Hi, Has anyone created or found a connector which is Bidirectionnel for OBM to ITOM? The connector which is avaialble from ServiceNow is one side only. Thanks
