Forum Posts
Cisco vManage integration with ServiceNow
Hello,I am currently seeking a solution for integrating ServiceNow with Cisco vManage. While I have explored the options available, I have not been able to locate a readily available out-of-the-box solution. I kindly request your valuable insights an...
Discovery : TCP connection dropped error
Hi All,I have tried the discovery for few of the servers but it's showing the error - Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server in PROD instance.When I try to discovery the same server in DEV insta...
Resolved! Can anyone help me know why getting the error " Type cmdb_ci_firewall_device_palo_alto cannot be created since there are no attributes defined? Debug pattern to understand why no attributes have been assigned."
Can anyone help me know why getting the error " Type cmdb_ci_firewall_device_palo_alto cannot be created since there are no attributes defined? Debug pattern to understand why no attributes have been assigned."
Service Mapping creates duplicate Candidate Entry Points
Hi All, We initially created Service Maps from the potential candidates generated by Load Balancer Services. After some point of time we still see there are list of candidates for the same entry point which is already mapped. Any suggestions on how w...
MID Server replacement process
Hi All,We have to shut down the current mid servers running on windows servers and need to install new MID server.For this we need to adjust the existing interfaces and configurations where this MID server is used in our servicenow instance. 1. Could...
Discovering Exadata appliance
Hey i have an requirement of discovering Oracle Exadata devices. The link below says the devices can be monitored via SNMP. is there something like Cisco ACI in offline ? https://www.oracle.com/technetwork/articles/servers-storage-admin/monitor-exad...
Exadata Discovery
Hello CommunityHas anyone successfully implemented discovery of Oracle Exadata equipment and environments (http://www.oracle.com/us/products/database/exadata/overview/index.html)? I'm able to discovery the physical computer nodes and classify them as...
Resolved! Certificate Management Renewal Tasks
Hi All,We are configuring the certificate management plugin for use in production. Ive been trying to figure out what "scheduled job" is creating all of the renewal tasks on the sn_disco_certmgmt_certificate_task table. The documentation says that th...
How to automate CMDB Discovery Schedules through integrating with DNS/IPAM tools
Authors: @JFro and @Camila Godoy IntroductionIn this post, we will describe how we designed and developed an integration to automate our ServiceNow discovery using an IP Management tool. We can often agree that discovery:Can be Complicated to manage...
Reporting on Templates
I want to know if there is a way create a report on templates in SNOW. We have several Incident/Request templates published for ITIL users. I want to create a report that shows template usage by any ITIL user.
Service Shows Red on the Service Dashboard (No open alerts)
We have a service that shows red on the Service Dashboard in workspace. At one time there were a couple of open alerts that made it turn red. The alerts cleared but the service still shows red. There are currently no open alerts in the alerts table. ...
Resolved! How to see the AWS Discovered data in the ServiceNow cloud service account
Hello Expert, We are discovering AWS cloud environment in the ServiceNow using ServiceNow Discovery. We are able to discovered the data for 100+ cloud Service Account in the Service. We have requirement to represent the AWS discovered data in the Ser...
Discovery for MariaDB (again)
Hi Everyone, since this question is 3y old https://community.servicenow.com/community?id=community_question&sys_id=39f6c37edbf9b3c01cd8a345ca9619b7 I was wondering, if this is still valid. Unfortunately: no. In the meantime, MariaDB changed its proce...
ARP Data for windows, Unix and Network devices
Hi All, Anyone using ARP Data for their CMDB and where we can use this for business perspective ? RegardsGurmeet