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Alert aggregation by configuring the Alert Aggregation Learner

Hey,! I have come across information regarding "Configure alert aggregation." It explains that alerts can be manually or automatically grouped, and these groupings are learned and stored in the [em_learned_patterns] table. However, in my case, I have...

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Resolved! Turn off discovery for specific Azure resources

Hi, Is it possible to turn off discovery of specific Azure resources just like the Discovery configuration console? Also, does anyone know how are the licensed nodes calculated for Cloud discovery? Regards, Ayman

ayman_h by Kilo Sage
  • 1089 Views
  • 6 replies
  • 3 helpfuls

Resolved! What is required from ServiceNow for setting up IRE

Hi All,We are setting up Integration with third party for populating CMDB classes and we are using IRE in the onBefore Transform Script. In order to set up IRE, what are the requirements from ServiceNow ? 

Suve3 by Tera Contributor
  • 1244 Views
  • 7 replies
  • 5 helpfuls

Sending AWS CloudWatch Alarms to ServiceNow

Does anyone have any idea how to use AWS Cloudwatch push connector in servicenow event managementHow to send information from AWS Cloudwatch to servicenow event tableI created a topic in AWSAnd used the following endpoint - https://myinstancename.ser...

Ak8977 by Tera Expert
  • 3730 Views
  • 2 replies
  • 0 helpfuls

Resolved! ITOM packages

Hi experts!I read on the SN docs about how ITOM subscriptions are divided into the following:VisibilityHealthGovernanceDiscoveryOptimizationAre these included on the Standard, Professional, and Enterprise packages offered by SN?Or are these a separat...

Resolved! Trying to create an aging report

Bear with me, I'm pretty new to SN and very new to scripting. I'm pretty good at reverse engineering things but not as great at creating from scratch. After searching the forums I noticed that there didn't seem to be a way to get an aging report for ...

Conan_Lloyd by Mega Expert
  • 37465 Views
  • 62 replies
  • 10 helpfuls

How to Discover nor domain joined servers

Hi there, I would like to know how to discover non domain joined servers using discovery?I know mid server is best practice for this but would like to know more ways to do it. many thanks in advance. cheers,km

kmishra76k by Tera Expert
  • 453 Views
  • 2 replies
  • 1 helpfuls

Resolved! Event Management: Closing Incidents closes alerts

If an associate incidents gets put into resolved, the alert gets closed, I want to add to that logic, and if the incident gets canceled I want to also close the alert.  In the documentation below:  it says that happens inside scheduled job "Event Man...

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Resolved! Discovery - Switch Forwarding Rules

Hi All We've been working with our Network teams and they've provided feedback on the Switch Forwarding Rules created during discovery. Basically they're not required and agreed its just creating extra clutter in our CMDB. I've followed this KB https...

Marvin5 by Tera Expert
  • 1220 Views
  • 4 replies
  • 3 helpfuls

Discovery schedules getting stuck

Hello Experts, We have been facing this issue for some time where discovery schedules are getting stuck in active state for a while and eventually get cancelled, found that in sys_trigger table ready state ASYNC:Discovery sensors count increase whene...

rinkus597 by Tera Contributor
  • 770 Views
  • 4 replies
  • 1 helpfuls

Azure App Registration Secrets - discovery and management

Is it possible to discover Azure App Registrations, and specifically obtain secret expiry dates?We have an issue with app registration secrets expiring and was wondering whether there is a way to discover and manage that type of information - ideally...

mick12 by Tera Contributor
  • 1079 Views
  • 2 replies
  • 2 helpfuls

reconciliation rule "priority" attribute VS data source precedences

Hi experts,I am working on PDI version Tokyo. In the current version, "priority" attribute is added into the reconciliation rule. The data source precedences has been hidden in the navigator. However, it can still be found by typing [cmdb_datasource_...

major li by Tera Contributor
  • 1050 Views
  • 1 replies
  • 0 helpfuls