Hi All, I want to populate hostname on vcenter cmdb_ci_vcenter custom field(hostname) through script but I am not getting the exact table for hostname of vcenter.Due to circumstances, the "VMware Virtual Machine Instance" record is not available.We w...
In our environment we are doing discovery of assets using ACC. Since Service Mapping is not supported when discovery is done via ACC, we have no choice but to go with Manual Service Mapping. However, need help and guidance on if we have some mechanis...
Hi Can you please help to understand why Discovery is not bring the hostname of Windows Server (AWS)?It populates the name field with IP address of Windows Server instead (as attach) Thank you
Hi All, We have been observing the log warning: MID Server (mid host name) is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value: null}] We also found out that "mid.discovery.credentialless.enable" = Tru...
Hello, I'm having trouble trying to configure Service Accounts for AWS Cloud Discovery.I've created a new Service Account for AWS, but when I click on Discover Datacenters I get the following message:Actually the message is true: we have migrated to ...
I've developed two custom patterns to fetch software running on Linux servers with two versions: autosys_dev and autosys_prod. The problem is that the running processes for these two software versions share the same attributes, such as cybagent.bin n...
Hi, Couple of questions regarding HAM normalization when using Content Library for IT Asset Management: -In SAM normalization you can create a pattern normalization rule but this not available in HAM normalization. Is there some similar way to achiev...
Hi all, with servicenow ITOM we are collecting the cloud meta data for AWS and Google. this gives as you all know the data till the vm_instance.The actual virtual machines that are running the os. we are not providing via ITOM discovery but via anoth...
Hi All,I need to find the OIDs of our F5 Load Balancers.I've been given the IPs by our Infrastructure team, but on discovery am getting one of the three following errors:Alive, not active, not classifiedAlive, couldn't classify, now finishedNot a rea...
Good day experts, Is there an order to discover HMC and AIX servers? Should I discover one first then the other? Thank youbk
What is needed to allow us to log in to our Service Now instance from our midservers no using SSO. Our weblink redirects to try and use sso. We have multiple environments using separate ADs. Currently we are not able to connect via webrowser to t...
Hi,I am trying to create an event management rule where I want to match a Regex condition. But while adding the Regex condition the event rule is not matching the event.Cannot find any document regarding this, and previous community posts say that th...
Hi Community, Currently, we are facing an issue during discovery of windows servers. During discovery we are getting credential issue, when we test the credentials of those windows servers credential test is also failing. And as per windows admin tea...
While establishing service mapping , I am having some issues ;1) ServiceNow Service mapping CI discovery into DB configuration is not customer-specific.The Service Mapping process currently connects to all the databases, but we need to limit it to on...
