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Resolved! Any Workarounds for SNMP OIDs starting with "1.3.6.1.4.1.8072.3.2." are prevented from inserting. For more information please see KB0751287?

I've been running discovery on a certain IP address without success. Upon reading the SNMP input payload, I found <sysObjectID oid="1.3.6.1.2.1.1.2" type="SnmpObjectId">.1.3.6.1.4.1.8072.3.2.10</sysObjectID>And 1.3.6.1.4.1.8072.3.2.10 was not found i...

Naomi5 by Giga Guru
  • 7756 Views
  • 14 replies
  • 4 helpfuls

Solarwinds Integration plugin

I have successfully configured the SolarWinds integration plugin. The issue I am having is in SolarWinds I cannot see any incident details it is blank.  If I give the integration user the "admin" role all of the fields show up fine. So it seems like ...

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Anthony16 by Tera Guru
  • 974 Views
  • 5 replies
  • 1 helpfuls

Oneview integration

Is there any OOB integration between ServiceNow and HPE Oneview?CheersMark Tuffey

Guidance on loading SNMP MIB for pattern designer

objective: discovery and classify a Nasuni linux file server that utilizes SNMP MIBs.possible issues with discovery: 1. unsure about credentials to the server (which we'll work on).  2. uncertain about loading a MIB main question is regarding MIBsAtt...

Les1 by Tera Guru
  • 1915 Views
  • 7 replies
  • 3 helpfuls

Adding AS400 to Discovery

Out of box, ServiceNow does not give us the ability to scan and classify AS400 devices. However, if your AS400 administrator is willing to open SSH on the boxes, then you can create probes and sensors to do the work just like as if it was a Unix mach...

dturner by Giga Contributor
  • 13705 Views
  • 27 replies
  • 10 helpfuls

Resolved! Service Mapping Tables

We have below tables for Service Mapping1) sa_discovered_services is to create service maps2) csdm_app_services -  all apps are in this table3) cmdb_ci_service_auto  - all apps are in this table too Then what's the difference between csdm_app_service...

starting midserver with gmsa account gives error 1069

Hi all, I'm trying to install a midserver on windows using a gMSA  service account as we want to use this for the windows discovery.installation of the midserver using this account is successfull however, starting the midserver service fails with err...

Resolved! Remove Columns From Discover Pattern Table

QuestionCan I remove unwanted columns from Discovery Pattern tables? If so, how? Use CaseI run this WMI query and put the results into a Discovery Pattern table "$db_query_results".SELECT Name,DataFilesSizeKB FROM Win32_PerfFormattedData_MSSQLSERVER_...

Tom Rausch by Tera Guru
  • 638 Views
  • 3 replies
  • 1 helpfuls

ACC Host data collection failing

Hi,   We are doing ACC POC and we were able to connect ACC with the Servicenow instance. However, the host data collection for the agent is failing. ACC-V,ACC framework are installed.   In the system logs, i noticed this error"output":"sh: endpoint_d...

Neha79 by ServiceNow Employee
  • 819 Views
  • 1 replies
  • 0 helpfuls

How to change the title of a header widget in a dashboard?

This is driving me insane. I have added some widgets to a tab in a dashboard (see below). But how can I change the name assigned to the widget once I have created it? I can edit the widget and change the name there, but why is displayed is never chan...

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