Hello everybody, I would like to know where I can check the license of the service where I am operating, even without having admin privileges. is it possible? in the forum I saw that you can check it by input https://YOURINSTANCE.service-now.com/nav_...
Hello, We have a requirement to discover DMZ servers. Do we need a special MID server for this? Also, do we need any specific type of Credentials to be added? lastly, what will be its parent class after Discovery is successful?
We are looking to discover container registry, repository, Tags and image id in Azure .Currently there is a pattern (Docker Engine ) which fetch this information ,we are able to pull some information but not whole data ..this is being collected by V...
I am trying to discover Checkpoint firewall, but the Firewall classifier does not collect much data, missing Serial Number for example. Specifically this device: CheckPoint 23800https://www.checkpoint.com/downloads/products/23800-security-gateway-dat...
Hello Community, We are facing a problem in which we have been struggling for the past few weeks. Hope you can help us because this is having a critical impact on our instance. We have configured different SNMP Trap Collectors that are continuously s...
Does ServiceMapping shows connection between VM & Corresponding ESXi server?
Hello Team,Recently I configured the Service Graph Connector for AWS [Version 1.5], I have observed the below Issue.Problem Statement:The Graph Connector for AWS fetches the data via IntegrationHUB ETL in which for server table [cmdb_ci_server] the d...
We're experiencing an issue from a custom table outside the global scope where delegate can only see approve and reject button in the approval form, but cannot see the approval details. It says record not found. The case record is from custom table c...
Hi all. It appears that baseline ServiceNow configuration will create asset records [alm_asset] when new CI is created even if this CI applies to virtual machine. I'd like to better understand what are best practices to avid asset record insertion fo...
I got following notification form ServiceNow: Beginning with the Now Platform® Utah release planned for March 2023, ServiceNow MID Server offering will no longer support TLS 1.1 or below. TLS 1.2 and newer protocols will not be impacted, and no act...
Hello, We are attempting to use a MID server to process SNMP traps to the Event Management modules' em_event table, however it does not yet fully support automatic varbinds mapping to event fields. So, we had the idea to create a script that would a...
I'm building an external integration to push inventory data to ServiceNow CMDB and I'd like to pull the list of discovery sources configured on my ServiceNow instance.They are the "Choices" for the cmdb_ci.discovery_source attribute (see screenshot).
Hi guys, I would like to know if it is possible to capture developments in update set's LIST wise. For e.g.,This screen shot below shows my development in the dev environment.I want to capture update set in a way that this marked fields above reflect...
I have a problem discovering a particular vCenter. I have VMware credentials, and when I test these credentials against the vCenter they are successfully validated. But when I attempt discovery of the vCenter, it fails. The input payload to the VMWar...
We are in the process of integrating CyberArk and ServiceNow. We've begun the roll out to the mid servers and have a number of credentials in the CA Vault which we use for discovery; however, while there is a clear credential type in discovery for a...
