Hello all, We were starting to implement discovery and the network team had apprehensions. They do not want to open SNMP into devices as that could be a security threat. One important item which they wanted to know if ServiceNow can work with API ins...
Below is the list of two CI classes and their attributes that we will populate manually in our CMDB through an Excel sheet - 1. VMware vCenter Server Object (cmdb_ci_vcenter_server_obj )NameIP AddressSerial NumberOS VersionInstall StatusEnvironmentSu...
Hi All, I have few windows servers in my domain (50+) which is failing discovery at the classification phase, with the error that 'No valid credential present'. Now these are domain joined server, and as other servers joined to the same domain are g...
Hi, I am testing the PI model from the backend (classification def), it returning the prediction. But when I test it from flow (I am using classification prediction action), it gives error - 404: Prediction Failed with error: java.lang.NullPointerExc...
Has anyone implemented a solution other than KVA to instantly transfer ephemeral CI from cloud (we're using AWS) to CMDB? I would appreciate it if you could share your experiences.
Hello EXperts, Can any one please help in any step by step documentation for 'Tag Based Service Mapping' for On-Premise. We have for cloud understood how to implement that as there are many articles and videos . But specifically for On premise is it ...
I want to integrate aws with servicenow through service graph connector for aws.But,that shows 400 error while test the connection with the message "Authorization header cannot be empty (hashed with SHA-256 and encoded with Base64): '47DEQpj8HBSa+/TI...
in the Zurich Release has the Collect MSSQL Components Info deprecated?? I see that is disabled yet throws error on Discovery.How to eradicate that to enable a clean discovery?
Hi , I need to integrate Motadata with ServiceNow for Event Management. Could anyone guide me on how to set up this integration so that events from Motadata are converted into alerts and automatically create incidents in ServiceNow? Thank you for sup...
Hi Experts Hope all of you are doing well. My Use Case -- We have an application hosted in AWS public Cloud. User uses AWS Workplace Services to Login on a Desktop/VDI and then Launches the Application using an Icon. Application uses Active Director...
Request if any one have Demo Data for Certificate and Inventory management. I am implementing a Green field project. I want to do testing on the developer instance.
I'm trying to populate a reference variable on a catalog item using an onLoad catalog client script but the data I want is in parent field of the field I am referencing and the standard dot walking isn't bringing back a result. On the User table is...
Hello everyone,I am currently troubleshooting a ServiceNow Discovery issue with Palo Alto firewalls using SNMPv3 credentials and would appreciate any guidance from others who have worked on something similar.One important limitation in my case is tha...
Hello everybody - I've been given the task to define what relations between CI's means.Thefore I was wondering if anybody have formulated definitions, which reflects the relationship types purpose.For example:Depends On::Used ByRelationship typeDescr...
Hello Experts, Need advice please we are using ITOM discovery for Network devices (Firewalls) based on SNMPv3 Issue: the device is discovered but it does not put the record in 'FIrewall' table instead we cna see SErviceNow has classified as IP ROUTE...