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Postgres Discovery not triggered

Hello community,we are discovering Linux-Server with installed Postgres-Instance(s). The Postgres-Service is running and is discoverd. But no instancerecord will be created. In Discovery Log no execution of the Postgres-Pattern is visible. How can th...

Sven Brose by Tera Guru
  • 321 Views
  • 1 replies
  • 0 helpfuls

Credential-less discovery not creating CI

I have a subnet of IP Phones that I need to discover. I have credential-less discovery enabled and I can see (in the discovery status) that "Pattern Launcher: Credentialless Discovery Network Device" is launched. In the discovery log, I see:2025-02-2...

custom logic to update the Maintenance field

I am working on the custom field based MM functionality and when ever I am sending an alert my action script is making the Maintenance field to true which is working as expected.. but when i sent the same alert(deduplicate alert) the tally became 2 b...

Prassadh_P by Tera Contributor
  • 402 Views
  • 1 replies
  • 0 helpfuls

Resolved! vCenter Discovery not working

Hello Experts, going for vCenter discovery. NO Event management licese, but have ITOM and service mapping license. We have vCenter on VMware Photon OS 1. vmware credentials setup2. Credentials Validated - Okay  3.Discovery schedule4. Run on Demand bu...

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Nisha30 by Kilo Sage
  • 1733 Views
  • 8 replies
  • 3 helpfuls

How to disable Alert Grouping for specific Alerts?

I have some specific Types of Alerts where the supporting teams complained they should not get Grouped under a single one when multiple Alerts for the same CI arrive. So, I was trying to figure out if it is possible to disable that Alert Grouping bas...

Pass user name in decision table

Hi community,I was hoping if there is way to pass user_name (string) field from flow to decision table.I have set trigger on flow which is created or updated by certain AD accounts and in the flow I have called the decision table which is taking the ...

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Discovery error

Hi, I have running discovery on PDI but showing the error please help on this. 

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dibya7252 by Tera Contributor
  • 988 Views
  • 5 replies
  • 0 helpfuls

Discovery Load Balancer Pool is not showing

Hello Team,So recently I have ran a two discovery and tried to fetch the devices.The Devices are getting discovered and stored it in the CMDB database, but the LOAD Balancer Pool is showing empty for one for the Devices. Please find the below screens...

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Exchange Online Distribution List Creation

Hello Community, I'm trying to automate a  catalog item for creating a new distribution list in Microsoft Exchange Online using the flow designer. We have Integration Hub subscription and I tried using the Exchange Online spoke, however it does not p...

Discovery report: discovered CIs over the time (trend)

Gyus, I have a simple use case... show me a report (dashboard, workspace, etc...) about how many CIs were discovered over f.e. whole year...Simple use case, but worst implementation. How to do that?Performance analytics? Can somebody share ho to do t...

Doci1 by Kilo Sage
  • 444 Views
  • 2 replies
  • 2 helpfuls

Admin login not working after SSO configured

Hi, Recently I configured the Azure AD for SSO in my PDI. There enabled the SSO properties and enabled the Account recovery user property as well, but couldn't configure the account recovery user with admin right. Due to this issue I can't log into t...