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When discovery scan runs,the location is set to empty in cmdb_ci list for few ci's.But for rest of ci's the location is set properly.Need help.Please refer the attachment
When discovery scan runs,the location is set to empty in cmdb_ci list for few ci's.But for rest of ci's the location is set.Need help.Please refer the attachment
Mid Server Compatibility on Windows 2022
Is Mid Server supported on Windows 2022? Please advise
Service Mapping with Agent client collector is giving error No active MID Server found for IP*****
Hi, I have trying to create a top down service map for the windows server where Agent client collector is installed. I am getting the error No active MID Server found for IP***** and HOST 550d********************************c. Regards,Rishi
Resolved! How to share CSA in credly & in Linkedin
Hello,I just got my CSA certification but I don't know how to add it in linkedin & Credly : specially when Servicenow changed the design of the learning plateform !Thanks,
Resolved! Deactivate Incident Creation for Certificate Management
Hello!We have gone live using Certificate Management in our instances but I am needing to disable the job that is creating incidents for expired certificates for the time being. I've searched scheduled jobs, events, BRs, etc but I'm drawing a blank o...
Resolved! StoreOnce, HSM and infoblox ddi devices classification for SNMP discovery
Hi There, We received StoreOnce, HSM and infoblox ddi devices for SNMP based discovery. We are able to do SNMP walk from MID server. Requesting your kind assistance to classify the devices to right class and the OOTB pattern which can be used to exp...
Discovery Source Overview report in cmdb workspace showing incorrect data
Discovery Source Overview report in cmdb workspace showing multiple entries with different discovery source for a single CI in which one is correct, and others are old entries which should not be shown.Can anyone suggest what can be the root cause or...
Service Mapping Implementation Task
Hi All, I was doing now learning Implementation simulator task and I was struck at one of a module called 'Create New Connection Section to JBoss WildFly Module'I had done all the required steps, still facing an error as there in the attached screen ...
Last update by service now discovery is not showing
Hi,I am having an issue where some of my ci are retired but having sub status as Functional when i am looking on some devices history showing last updated by cmdb discovery in year 2025 but calendar and list view of device is showing update histor...
Oracle Database Discovery Failure
HiI have Oracle Database, which is running on the Server, Post Discovery Verified in the logs that the Detailed info about Database was available in Creating CI step with running processor as well. But it was not inserted into CMDB.Identification rul...
Resolved! ACC - Host Data Collection Failed
Hello Everyone, Agent was successfully installed on Windows machine and status UP in Servicenow. When i click on Collect host data getting failed Error in Recent Input Queues: error getting assets for check: error fetching asset: Response Code 503",...
AWS- ServiceNow Discovery
I want to perform AWS Discovery in ServiceNow across three AWS Organizations with multiple environments, without creating new users or keys on compute systems.
Resolved! Service Mapping
Question 1 - Reconciliation Rules for the Application [cmdb_ci_appl] table are configured exactly the samefor both ServiceNow and SCCM data sources and the following priorities are configured:ServiceNow Priority: 100SCCM Priority: 200Which of the fol...
EKS K8’s ServiceNow Discovery Using Visibility Agent - Article
K8's Overview What is Container?A container is simply like a software unit/wrapper that will package everything- your application code, app related dependencies etc. together.Why Kubernetes?Suppose, you have a requirement for running 10 different ap...
