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ARTICLE: Alert Correlation Rule Advanced Script

Requirement: Correlate Alerts of all CIs coming from same Location and from a specified Source containing specific Description: Solution:1) Create an Alert Correlation Rule with Advanced checked 2) Specify the filter which should be considered as Sec...

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Unable to publish the Discovery pattern

Hi Experts, I am seeing a weired error in my instance wherein I m not able to publish the pattern. I have checked each and every step with utmost attention and could not find any syntax error.  Things I have checked are:- Syntax errors in each step.-...

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Community Alums by Community Alums  
  • 748 Views
  • 3 replies
  • 0 helpfuls

SCCM Service Graph Connector

Hello Experts,Setting up for SCCM service Graph. It gives below error : Using different PORT rather than default.The SQL DB is Windows Authenticated based and we have service account for that createdFirewall Ports are opened.     Thanks 

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Nisha30 by Kilo Sage
  • 611 Views
  • 3 replies
  • 2 helpfuls

Handling unnecessary IP Address records

It is assumed that all IP addresses obtained are registered in the cmdb_ci_ip_address table.A column in this table.・Configuration Item・NicRecords with these two items set to "empty" are considered unnecessary and can be deleted.(First of all, is this...

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kuroiwa by Tera Contributor
  • 759 Views
  • 1 replies
  • 0 helpfuls

Resolved! Certificates for MIDServer

Hello ITOM Experts, We have MidServer up and running. Firewall ports are opened.Need to clarify do we need to import certificates (SSL/ TLS) to communicate from Midserver to devices. 1. Can the certificates be uploaded in ServiceNow instance in certi...

Nisha30 by Kilo Sage
  • 2353 Views
  • 10 replies
  • 4 helpfuls

Recommended Azure VM series for ServiceNow MID Server

Hi Experts, Our Azure team has asked us below two questions :   Is there any document that defines outbound data transfer from MID server to ServiceNow cloud intance i.e. Azure cloud to outside data flow volume - Data discovered by MID server in Azur...

Discovery Schedules keeps cancelling

I have a discovery schedule which keeps getting cancelled.From the discovery status I see a very generic message Error - Cancelling DiscoveryDiscovery decision Cancel, Reason: No progress was detected on status. Cancel status I have checked if there ...

HarshitaC by Tera Contributor
  • 653 Views
  • 1 replies
  • 0 helpfuls

Resolved! CMDB error non-existing

1. Rule entry under cmdb_ci_power_eq identifier using non-existent table is ignored during identification!2. Rule entry under cmdb_ci_appl identifier using non-existent table is ignored during identification!3. Rule entry under cmdb_ci_network_functi...

SiddiqB by Tera Contributor
  • 923 Views
  • 2 replies
  • 0 helpfuls

Resolved! Permission issues while discovering IBM Message Brokers

Has anyone been able to successfully discover IBM Integration Bus (formerly WebSphere Message Broker) without the need to be part of the mqm/mqbrkrs group to run "mqsireportproperties" command? BIP2164E: An error occurred while opening registry file ...

Ragini BG by Tera Contributor
  • 2179 Views
  • 4 replies
  • 2 helpfuls

When Import Set Run error counts is increased

I want to test functionality when Errors is or greater than 1 to test this functionality I want that count to increase we are using catalog item in which we upload an sheet in transform map scripts we never used error = true;is there any other way to...

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Install Status for Application CIs discovered using custom pattern

I have a scenario of using a custom pattern to discover an application TIBCO Rendezvous. I am able to discover it successfully, "no issues". However when software is not available anymore discovery is not setting its install status as 'Absent'[which ...

Community Alums by Community Alums  
  • 2177 Views
  • 7 replies
  • 1 helpfuls