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Resolved! Palo Alto Firewall Discovery

Hello, I'm trying to discover Palo Alto Firewall devices using OOTH patterns. During the discovery process I'm getting the error Identification Engine: Discovery status is FAILURE, CI Type cmdb_ci_firewall_device_palo_alto cannot be created since the...

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Alex150 by Mega Sage
  • 5907 Views
  • 7 replies
  • 1 helpfuls

Adding AS400 to Discovery

Out of box, ServiceNow does not give us the ability to scan and classify AS400 devices. However, if your AS400 administrator is willing to open SSH on the boxes, then you can create probes and sensors to do the work just like as if it was a Unix mach...

dturner by Giga Contributor
  • 17313 Views
  • 28 replies
  • 10 helpfuls

No result returned from probe.

I would be very appliciated if someone could help me.I run dicovery and SNMP is returning sysdscr containing hostname, but hostname is null.Any idea how I can fix this? Below is my discovery log.Short Message: No result returned from probe.ECC queue ...

Yuji by Tera Expert
  • 2263 Views
  • 4 replies
  • 2 helpfuls

Unable to add to MID server NMAP capabilities

Hi, all I would like to enable credentialless discovery, according and following documentation I have installed nmap on midserver (manually, due to security restriction auto install do not work). Installation of nmap was successful.Mid server is up, ...

Community Alums by Community Alums  
  • 3920 Views
  • 14 replies
  • 0 helpfuls

Service Mapping query

Hello everyone,I have a quick question regarding Service Mapping implementation. Our MID Server is hosted on-premises, while the entry point for the service is a SaaS platform URL. I’d like to understand what requirements or configurations are needed...

Resolved! Azure SGC 403 error

Hi,Anyone did ServiceNow Service Graph connector for Azure. We have token successful (oAuth 2.0 Client credentials)  but loading of data is not . Cloud team says they have given read permission for Microsoft Graph API.  But we get either 400 or 403 e...

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Nisha30 by Kilo Sage
  • 1320 Views
  • 5 replies
  • 2 helpfuls

Service Mapping Roles

Hello Community,I am beginning a Service Mapping implementation and would like some guidance on the roles required for different stakeholders:Dev/Ops Teams – Roles needed to use service maps effectively for troubleshooting and impact assessments.Serv...

HTML in reports/list views

We have several fields in which have enabled HTML in order to give our end users a "pretty" view of data on a homepage. It works great on that page but when you look at the data in reports or list views the HTML tags display making the data difficult...

cdunn by Kilo Contributor
  • 6064 Views
  • 13 replies
  • 5 helpfuls

Resolved! Stockroom setup for a warehouse

Hi, need some inspiration for setting up a stockroom for a central warehouse in one building with a lot of racks in aisle, with shelf’s with pallets and separate areas for deployment, receiving etc. -should I have one stockroom or should I have paren...

Event Management

Hi Community,Trying to bind alerts to non-hardware CI (cmdb_ci_storage_cluster, name="test123") using Event Rule with CI field matching, but getting "No CI found for binding (Failed to resolve the event node to CI id). Binding failure reason: failed ...

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Community Alums by Community Alums  
  • 503 Views
  • 1 replies
  • 0 helpfuls

Service Graph Connector to Azure oAuth 2.0

Hello EXperts, has anyone of you did Service Graph Connector with Azure using oAuth set up. We are implementing it and using CLIENT CREDENTIAL in Application Registry. Question is do we need user ??? as the GET Token is successful without putting any...

Nisha30 by Kilo Sage
  • 446 Views
  • 1 replies
  • 0 helpfuls