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SCOM 2022 version not found

Hi, We are using Integrations Launchpad to Integrate SCOM 2022 with ServiceNow. However, we are facing this issue:We have followed all the steps in the document - Configure the SCOM connector instanceAnd have uploaded the .dll files in ecc_agent_jar ...

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Issue during changing type from Duration type to choice type

I had to change the type for one field from duration to choice .We can not change directly the type from duration to choice .So i created one temporary field and stored existing data in that field .Then created a new update set.After that  i deleted ...

_bhishek by Tera Guru
  • 1316 Views
  • 10 replies
  • 0 helpfuls

SQL Query via MID SERVER

Hi everyone, I have an SQL query that is taking a long time to return the result of the query via DataSource. The volume of data that the query retrieves is large, around 900 thousand rows.However, when testing the query on SQL Server, it runs with a...

johngomes by Tera Contributor
  • 392 Views
  • 1 replies
  • 0 helpfuls

Resolved! MID Server

Hello Everyone,Can anyone tell me, why we create a service account when installing a MID Server on any Host?We create a "Service Account" on the host machine and assign it the   "Log as an service" permission.My question is: why exactly are we creati...

SatishChitti by Tera Contributor
  • 1045 Views
  • 5 replies
  • 2 helpfuls

Resolved! Duration type fields to Dropdown type field type

I have duration type field available in Business application table .I want to make that field dropdown with specific values like 1day,2 day,3 day etc. I can not directly change type from Duration to Dropdown. I don't want to change column name ,if we...

_bhishek by Tera Guru
  • 540 Views
  • 6 replies
  • 0 helpfuls

Service Tree display was blocked.Services count exceeds the limit

While viewing any Service Map the error "Services tree display was blocked: Services count exceeds the limit. Can be tuned from properties of current plugin (Service Mapping or Event Management)" pops up. We did have  7,011 Application Services. Simp...

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gernst by Tera Contributor
  • 285 Views
  • 1 replies
  • 0 helpfuls

Resolved! Reporting on retired services - past 7 days

I'm looking to add a widget to a dashboard that shows how many services have been retired in the past 7 days. I've tried a condition of operational_status = retired AND updated_on the past 7 days. But it feels like this is not accurate enough. I real...

Resolved! Using Flow Designer, add attachment to Send Email Action

Hi all, I've created a Custom App using Studio, whereby we will receive Weather Warnings from a National Weather provider, and then forward this e-mail onto relevant parties.  I created an extension of TASK so we can have a record of these weather al...

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Lab instance issue

Unable to login to lab instance I have username and password but still it is giving error as invalid username and password. 

test200 by Tera Contributor
  • 282 Views
  • 3 replies
  • 1 helpfuls