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Resolved! Alert configuration

I have a 20 alerts with different descriptions for the same node. I created one alert rule and, in the alert filter, I added those descriptions using OR conditions ( a-description OR b-description OR c-description) for that node. Is this the correct ...

umar5 by Tera Contributor
  • 2010 Views
  • 4 replies
  • 5 helpfuls

how to supress mid server down incients over weekend

Hi Everyone,We have a scenario where incidents are being generated whenever MID Servers go down. These alerts are triggered through the MID Server down script. We would like to suppress the creation of these incidents during weekends since that perio...

pranithadar by Tera Contributor
  • 473 Views
  • 1 replies
  • 1 helpfuls

How to exclude the AD groups/any from the teams view workspace list

HI Community, Currently teams view in workspace shows all the groups the user is a member of. AD groups should be excluded from the list How can we achieve this is that we can add filter like that?I only want actually groups to be displayed the users...

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suuriyas by Tera Contributor
  • 2393 Views
  • 18 replies
  • 1 helpfuls

Task 12: Build Query with Non-CMDB Table.

Hello,I also had difficulty in finding solution for theTask 12: Build Query with Non-CMDB Table.But after a lot of changes I made I got the solution for the same.Here is the Solution for this query:Step 1. Navigate to CMDB Query Builder.Step 2. Creat...

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Resolved! How can we know which Discovery Credentials are used?

Hello All, In my environment, I have around 75 credential entries (Includes both valid and invalid credentials) in Credential table(discovery_credentials). Can anyone suggest me how to find out which credentials are used for discovery schedules?  Not...

Veera1986 by Tera Expert
  • 7140 Views
  • 6 replies
  • 13 helpfuls

Discovery commands and Storing Credentials in ServiceNow

Question 1----------------Is there a page on Docs that show what commands are used in Discovery just like these two pages for Service Mapping?"Service Mapping commands requiring a privileged user"https://www.servicenow.com/docs/r/it-operations-manage...

Year on Year report on incident table

Hi All, I have a requirement to create a YOY report on incident table. Can anyone help me how can i create this report from the standard reporting or from some other way from Performance analytics.  

Aryan by Tera Contributor
  • 3246 Views
  • 5 replies
  • 0 helpfuls