How to get the list of all active or inactive Service Now plugins which are currently having in PROD
How to get the export the list of all active or inactive Service Now plugins which are currently having in PROD Instance
Forum Posts
How to resolve "RPC server is Unavailable" while executing wmic commands from MID server
Hello People, I was trying to discover few IP's and ended up with Credential test timeout error from discovery. So I executed wmic queries on MID server against target IP's. First error : "Access is Denied". (Somehow managed to resolve it). Second er...
Resolved! Application service candidates menu on Service Mapping Workspace
Hi experts!I have Service Mapping and Service Mapping Plus plugins installed on PDI.Currently, I'm following this documentation on how to map application services. But I cannot view the "Application service candidates" menu on the workspace.How do I ...
Resolved! Hardware Inventory issuance
I want to create one hardware inventory where I can update employee details to whom I will issue assets, when I received assets I can update it as store. can you please suggest the entire process to make it, if you have any documentary it will very h...
Resolved! Discovery Pattern Applicative Credentials Not Working
Hello Experts, We are trying to use the applicative credentials in a pattern. Applicative credentials are correctly configured in the credentials table. Credentials are configured as $$username$$ and $$password$$ in Parse Command Output step with exa...
Incident suppression on weekends for particular alert associated to 2 windows server
Issue : we are creating incidents in event management via an alert management rule wherein we DO NOT want incidents to be created for few hours over the weekendFactsAlert rules - have a following conditionmaintenance is falseNode = zebraXX1 or (Alert...
Alert aggregation by configuring the Alert Aggregation Learner
Hey,! I have come across information regarding "Configure alert aggregation." It explains that alerts can be manually or automatically grouped, and these groupings are learned and stored in the [em_learned_patterns] table. However, in my case, I have...
Resolved! Turn off discovery for specific Azure resources
Hi, Is it possible to turn off discovery of specific Azure resources just like the Discovery configuration console? Also, does anyone know how are the licensed nodes calculated for Cloud discovery? Regards, Ayman
Resolved! What is required from ServiceNow for setting up IRE
Hi All,We are setting up Integration with third party for populating CMDB classes and we are using IRE in the onBefore Transform Script. In order to set up IRE, what are the requirements from ServiceNow ?
CIM discovery fails with "5 000 milliseconds timeout on connection http-outgoing"
The last week we've noticed that our IBM SVC discovery have started to fail. The problem is at the CIM classification. In the CIM - Classify input payload the following result is returned: <results error="5 000 milliseconds timeout on connection http...
Sending AWS CloudWatch Alarms to ServiceNow
Does anyone have any idea how to use AWS Cloudwatch push connector in servicenow event managementHow to send information from AWS Cloudwatch to servicenow event tableI created a topic in AWSAnd used the following endpoint - https://myinstancename.ser...
Resolved! ITOM packages
Hi experts!I read on the SN docs about how ITOM subscriptions are divided into the following:VisibilityHealthGovernanceDiscoveryOptimizationAre these included on the Standard, Professional, and Enterprise packages offered by SN?Or are these a separat...
Resolved! Trying to create an aging report
Bear with me, I'm pretty new to SN and very new to scripting. I'm pretty good at reverse engineering things but not as great at creating from scratch. After searching the forums I noticed that there didn't seem to be a way to get an aging report for ...
How to Discover nor domain joined servers
Hi there, I would like to know how to discover non domain joined servers using discovery?I know mid server is best practice for this but would like to know more ways to do it. many thanks in advance. cheers,km
Resolved! how to populate manager field from AD, we have tried everything as per the Wiki article, but still no luck, we are using Sam AccountName as query
how to populate manager field from AD, we have tried everything as per the Wiki article, but still no luck, we are using Sam AccountName as query
