I need to understand how the event management flow works in order All EventsEvent ruleEvent field mappingAlert correlationAll AlertsAlert Management ruleIncident My understanding is all event > event rule > event field mapping > alert correlation > ...
Hello, Since ServiceNow stopped horizontal discovery for azure (recommends not using horizontal discovery). We aren't able to discovery everything azure has. We now need to discovery Azure Application Security Groups and map them to there res...
Should I follow such a Flow Step to communicate between MID Servers using the Flow Designer Action in SSH step? What I want to achieve is when MID Server A is in the Up state and MID Server B is in the Down state, MID Server A passes an SSH command (...
Hello Everyone, We are integrating Beyond trust with ServiceNow, to save passwords for Discovery. We have installed BeyondTrust Privileged Identity External storage for Discovery integration plugin. We have also installed external credential storage...
I am trying to test Event Push through the JSON API through a MID Server on my Personal Developer Instance. This is what is specified in the documentation (Configure the MID Web Server extension (servicenow.com) Enable the MID Web Server [com.snc.sa....
Hi Friends, I am trying to discover a network VPN devices, but its giving the below error Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: discovery, error: Match step predicate is not matched....
I found a discussion regarding inactive users being shown on a catalog item. --> Reference field not showing inactive users for our asset team I'd like to show the inactive users on the catalog item (Offboard a user) and all subsequent tasks. The di...
Hi All, need support forDiscovery Pattern extension for MySQL and PostgreSQL, is needed is to get the information related to the PostgreSQL If we look at a PostgreSQL or a MySQL instance, the standard pattern brings only basic Instance information, b...
I have been tasked to discover who deactivated a couple of user accounts in the User Table. I have used several customized searches in the All module under the System Log application to no avail.
Hello Everyone, We are having many devices being classified as unclassed hardware, so looking for the reason for it being unclassed hardware and what would help it to classify them to be their respective class devices. Any information on it would be ...
Hi All, I am new to rest API integration in ServiceNow. I want to integrate the BT diamond IP (IP management tool) with ServiceNow to update and insert record in CMDB. What will be the steps we can perform to achieve this integration? Have anybody en...
Hi All, I wanted to integrate the SolarWinds with ServiceNow for populating the CMDB with particular CIs such as Network, Servers and EUC devices. I wanted to use rest API for this integration but not sure how to proceed as I am new for this integrat...
Hi Experts! Need your assistance I have created a custom pattern for the Nasuni Appliances, which are discovered via SNMP Credentials & the records are populated in the Storage Server Class. I am using the SNMP Classifier and the custom pattern is ...
I'm working on an Integration where I need to transfer (copy) the events data present in em_event table from one Servicenow instance to other Servicenow instance. Can someone guide me how on to achieve this ? I don't want to use update set or export ...
Hi, If any CI is under Change request (affected CI section) then related alerts should be marked as Maintenance but this is not working as expected. Job: Event Management - Maintenance Calculato is running every minute. Ideally if any CI under mainte...
