I am looking on creating a report that would find out how many incidents were created in my instance between X and Y hours of a day, for X months. ServiceNow support said there was not a basic functionality to perform this kind of report, so I turn t...
Hi, I am trying to parse the output of this command to a field. But I am getting blank values.In Log I can see it is in list but I am unable to parse in list can someone guide how can we do it ?
Hi,I have a custom pattern that fetched Last Reboot date and Last Patch date of Windows Ci. I am doing transform table operation to insert the record in the fields but it is not updating, In discovery logs, it shows setAttribute with correct record. ...
Dear All, I have one ask from client, I am wondering which table I should be creating this BR on: cmdb_ci or cmdb_ci_hardware. Rule needed for the following: If the Status(install_status) = Absent, Retired or In Stock then the Operational Status shou...
Hello Team , One of the CI has been retired in past by my collogue for some reason , now I want to make the same CI unretired Real time scenario :End user trying to create incident and trying the pick the CI from drop down list but that CI he ...
Can somebody guide me with exact step- How to create new report in CMDB for list of VCenter with virtual machine name. Means we can able to see which CCenter is associate with VM machine .
Hi, There is a IP Switch in ServiceNow discovery keeps getting discovered via ServiceNow with the same name and serial number, but with the different IP address. Please suggest what to do to resolve this issue. Thank you
Hi, I am looking to find if there is a way to track the details that show how ITOM licenses are consumed. We can see visual dashboard but not able to drill down to the details. Thank you!
For Linux Serve Discovery Pattern, Under Linux-Storage step we have one more step 16.117(Update total disk space on Linux CI). We have to ignore one table space i.e File system(cmdb_ci_file_system). To Achieve this I have removed file system space fr...
Is it possible to combine a tag base application service map with manual mapping? For example, we have tag base service map created, but we also want to show that this application service also has an upstream relationship to a different application s...
We still see too many discovery credential issues with our Windows and Linux servers. Our windows servers are domain joined with a few exceptions that are in work groups. Our Linux servers are not domain joined and have the credential installed via s...
Hi, i am not sure why this error in coming and how can we remove it.
Hi SN folks, What can I use to configure a confirm pop up - when clicking cancel button on the change form. If user press cancel - It will ask confirmation, if press OK - cancel change- if cancel It must return to change form without cancelling the ...
What is the accuracy of Discovery providing usage of data on a hard drive for desktop and laptops?
Hi We have requirement to query the affected ci in incident table. when i click on the Fill button , I just called the reference qualifier by querying from Script Include . it was taking to long to query the data with filter and populated the CI's...
