I will be making a big change at the CI level as we have re-written our JAMF Import process. This will re-classify the CI's by adding prefixes, ( historical& retired data). There a new tables and other new functions as well. My developer tells me i...
Hello, I have one requirment for Discovery as like On prem devices discovery using the mid server which is hosted in the cloud (AWS/Azure/Oracle). So the question here is it is possible to get discover the on prem devices if the mid server is hos...
HI,I have a requirement to not update few attributes like modelID, manufacturer, chassis type etc when the discovery source is SG-SCCM or SG-Intune, I have created a re-con rule but that is not working.. we don't have any other re-con rule written on...
Hi Everyone, we have a question, why we need to discover K8s and what are the advantages if we discover Kubernetes with using ServiceNow Discovery/SM. How it will be beneficial in ITOM visibility. Thanks Sai Pavan.
I am facing a small issue while migrating the ACLs from one instance to another. I have created 2 ACLs one for read and one for write on em_alert table. For the write one, all require roles are getting updated on other instance as well but for read A...
Hi All , can someone help me understand how Discovery range sets is related to Discovery sets . First i thought it's a related list so tried to findi it in relationship table , but i didn't see it there . Where is it residing and how is it link...
Does anyone have experience sending alerts or connecting Event Management from a cloud hosted version of VROPs 8.5x? I'm working with a customer and they are telling me that sending alerts via REST api is not feasible b/c its a deprecated feature. ...
I have two request to create two monthly tasks:1. Create a monthly task on the 1st of every month and assign to a specific assignment group2. Create another monthly task on the 3rd of every month and assign to a different assignment group.How do I ...
We are thinking of moving the server discovery from our JEA based Discovery to the ACC-V. However, I can't find any documentation if it is possible to get the data also into our quality instance. This would be essential for some use cases we have. S...
Hello Team, I need some help from you experts , I think I am good in other stuffs in discovery like working on credentials , mid server issues , running discovery, fixing error in discovery troubleshooting and so on ....... But I am facing too much...
HI Team, I am using Before Insert BR to auto-populate/save the 3 fields on the child task which I am getting it by gliding the parent i.e customer_project as below: Other than manually creating the task, there is also a way task is getting created...
Hello, I want to set select Window server ci's to retired so that Discovery no longer reports then as stale. From information gleaned on the CMDB, Discovery and CSDM it looks like the way to show a ci as retired is to set the Operational Status to No...
I have created a custom field on server table and populated its value using background script.But after some time field is getting updated to blank by discovery mid server user.Can someone tell what could be the issue?
We do have 2k application which need to be ondoarded to service mapping. WOuld like to know what is the best approach for this and before we proceed would like to know what challenges will have for all applications in one go ?
HI, Where do i get the out of box SQL queries ServiceNow uses to import data from SCCM? Many Thanks
