how to check if dynamic ports for a windows servers are open.
I want to check if the dynamic ports of a windows server are open or not because the servers are not being discovered by the discovery. anyone any idea about servers?
Forum Posts
Is it ok to clone from Test instance to Production
I will be making a big change at the CI level as we have re-written our JAMF Import process. This will re-classify the CI's by adding prefixes, ( historical& retired data). There a new tables and other new functions as well. My developer tells me i...
On prem devices discovery using the mid server which is hosted in the cloud (AWS/Azure/Oracle)
Hello, I have one requirment for Discovery as like On prem devices discovery using the mid server which is hosted in the cloud (AWS/Azure/Oracle). So the question here is it is possible to get discover the on prem devices if the mid server is hos...
Re-conciliation Rule is not working as expected
HI,I have a requirement to not update few attributes like modelID, manufacturer, chassis type etc when the discovery source is SG-SCCM or SG-Intune, I have created a re-con rule but that is not working.. we don't have any other re-con rule written on...
Why we need Kubernetes discovery/SM in Servicenow and what are the benefits?
Hi Everyone, we have a question, why we need to discover K8s and what are the advantages if we discover Kubernetes with using ServiceNow Discovery/SM. How it will be beneficial in ITOM visibility. Thanks Sai Pavan.
While migrating ACL via update set, one role is not getting updated for one of the migrated ACL rule.
I am facing a small issue while migrating the ACLs from one instance to another. I have created 2 ACLs one for read and one for write on em_alert table. For the write one, all require roles are getting updated on other instance as well but for read A...
How Discovery range sets are related to Discovery schedules ?
Hi All , can someone help me understand how Discovery range sets is related to Discovery sets . First i thought it's a related list so tried to findi it in relationship table , but i didn't see it there . Where is it residing and how is it link...
How to connect Event Management to VROPS?
Does anyone have experience sending alerts or connecting Event Management from a cloud hosted version of VROPs 8.5x? I'm working with a customer and they are telling me that sending alerts via REST api is not feasible b/c its a deprecated feature. ...
How do a schedule a monthly task?
I have two request to create two monthly tasks:1. Create a monthly task on the 1st of every month and assign to a specific assignment group2. Create another monthly task on the 3rd of every month and assign to a different assignment group.How do I ...
Agent Client Collector ACC-V also for subprod instances?
We are thinking of moving the server discovery from our JEA based Discovery to the ACC-V. However, I can't find any documentation if it is possible to get the data also into our quality instance. This would be essential for some use cases we have. S...
How to learn Pattern for Discovery and Service Mapping
Hello Team, I need some help from you experts , I think I am good in other stuffs in discovery like working on credentials , mid server issues , running discovery, fixing error in discovery troubleshooting and so on ....... But I am facing too much...
Resolved! Need help in Before Insert Business Rule
HI Team, I am using Before Insert BR to auto-populate/save the 3 fields on the child task which I am getting it by gliding the parent i.e customer_project as below: Other than manually creating the task, there is also a way task is getting created...
CMDB CI retirement
Hello, I want to set select Window server ci's to retired so that Discovery no longer reports then as stale. From information gleaned on the CMDB, Discovery and CSDM it looks like the way to show a ci as retired is to set the Operational Status to No...
Resolved! cmdb_ci_server custom field
I have created a custom field on server table and populated its value using background script.But after some time field is getting updated to blank by discovery mid server user.Can someone tell what could be the issue?
Resolved! service mapping bulk import
We do have 2k application which need to be ondoarded to service mapping. WOuld like to know what is the best approach for this and before we proceed would like to know what challenges will have for all applications in one go ?
