Hi All, I have the requirement to create the report on how many days since last update on the incident and requests. Any solution for the above requirement is appreciated. Regards, Diksha
Hi, What is the set up of Most recent discovery field in CMDB. I need to understand where the field is actually taking the value from. Is it depending on other table or do we have a OOB script for this to populate the value? Please share your thought...
Hey, guys. Hope you're all fine.I'm seeking for "Subscription unit ratio" on ITOM, SPM and Telecommunications NPM.I just can't find it. Can you please help me out?Bellow, exemples I could find at IT Asset Management HAM and SAM.https://docs.serviceno...
I am not able to get an entry point for a citrix based application. Please advise.
Hi folks, I guess a very basic question, but due to the large amount of documents I somehow not able to find a useful hint. We want to model Business Applications / Application Services and relate them to the Infrastructure. The customers runs 95% of...
Hello All,I've been going through the Service Graph Microsoft Intune setup without issue until now. When i test the new connection I can successfully connect and load 20 items... I'm not sure whats going on with the "Create Data sources and schedul...
Can anyone provide some inputs on the differences between BMC helix discovery and ServiceNow discovery.
Hello All, My Oracle DB instances that are running on a Solaris Server are not getting discovered. There is no OOB pattern for discovering the Oracle DB instances on the Solaris Server. Can anyone please provide a suggestion on how I can discover the...
When We are trying to debug the Cloud Resource type pattern we are getting error "Cloud Resource patterns must have inputs. Please define input parameters or run from an execution". We have provided all the required input parameters still getting...
Hello, I am getting a failure email when trying to activate the Discovery plugin. Can you help? Steven, You recently requested the "Discovery" plugin to be activated on your personal development instance: dev83312. Unfortunately the plugin was not ac...
Hi Team, I need some advice with cleaning up an duplicate Ci Issue. we have several duplicates in the IBM websphere table, one of the sample below. As we can see the discovery source is different , one populating all the required identifying attribut...
What is the maximum amount of data storage that a ServiceNow instance can support?
Hi, I am new to Servicenow and Discover Service Mapping. I want to know if there is difference between entry points of "Discoverable by Service Mapping" and "Manually created". I understand that the purpose of the entry point is only to tie the appli...
Hi Friends,Shall we able to discover Macbook and iPad using Discovery or SCCM? If yes, could you please assist me?If we install SCCM agent on computer, we can get computers details into ServiceNow by SCCM integration. Do we have any agent for Macbook...
Hello everyone, There is one pattern "DB2 On Linux". This same pattern runs for the AIX server to discover DB2 instances, but it is not working. Almost all the commands are failing on the AIX server related to this, still ServiceNow documentation sug...
