Hi All, I have a need to assess our current Discovery Schedule as they have not been properly maintained over the years. I'd like to export the current schedules along with their IP Ranges, Lists and Exclusions. This does not seem possible via repo...
Hello All, We have a REST step in our action that makes a POST call and comes back with a response. We are trying to configure some error handling immediately after the REST step in the form of a simple script. If the status code is 200, the script s...
Where the data were stored for Request Item catalog variables?I want to fetch all the variables of request item in a single field by comma separated . Thanks,solutioner nowBhavesh Jain
I plan to have a few MID servers (cluster) that will handle both Discovery and Service Mapping. Our firewall team has a policy of locking down all traffic for any systems (internal and external hosts). I would need to provide them a list of firewall ...
I need to discover the following storage devices: Mass Storage DeviceStorage DeviceStorage HBA I need the following information: 1. Which ports are needed for this discovery? 2. What type of credentials (Windows/SSH/SNMP) are needed? 3. Any specific ...
Currently, the approvals entries are created in ServiceNow and email notifications are sent to Approvers. Approve and Reject hyperlinks are placed in the email. Approvers are expected to approve/reject using any of the below 2 methods Click the lin...
Hi All,Please help me understand what is the use of the Action Name in a UI Action form? Thanks in advance.
Hello, We are facing an issue with duplicate instance records within the MSSQL server instance records. We've recently started development on MSSQL Discovery to populate some additional information and to get AG, mirroring databases, clusters etc. Fo...
Hello. I'm a newbie in the world of ServiceNow, and my organization is in plan to implement Service Mapping. I would like to know if there is any real-world best practice for naming convention to define Business Services in Service Mapping for diffe...
I only have about 20,000 computers, servers, and network devices in the cmdb, but have over 500,000 network adapter ci's. Is this normal, or is there something I don't have configured right?
Hi, I can see during discovery automation jobs, most of the devices gets created/updated through credential less discovery process which only contains IPs and Names into respective CMDB tables. Also I can see both IPs and Names contains same value (I...
Configuring Instance Connection for vRealize Operations with this error: Connection test failed: vRealizeJSv1 Connector Test Connection response code: 401
Hi, When I run discovery for network devices, the device get classified but CI field is empty.Then I checked the discovery log, I could see network pattern is failed. So i started debugging and found this error "relation and/or reference table cmdb s...
I am running into an issue when trying to create service maps using the tag based approach for the sake of simplicity I am showing a very simple map here. There is an entry point (tag based app service) a vm, and a storage array. The issue I am ha...
Has anyone integrated ITM (IBM Tivoli Monitoring) directly into SNOW event management. I know there is a NetCool connector but my customer needs to send events directly from ITM to SNOW without going through OMNIBus (Netcool). Has anyone done this an...
