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Resolved! CI Deletion.

Hi,I am searching for - What is the best practice way to delete the CI’s from CMDB? when there is a need to delete CIs in bulk ? Please share some docs or reference links available on same. Thanks in advance.

Resolved! How Discovery populating CMDB Data?

Hi Teammates, Am new to ITOM, i want clear information how & from where the Data populate in CMDB by Discovery, using Datasource(Transform map) Data is populating using Excell sheet, Manual entry can be possible through form, but how Using discovery ...

sainath3 by • Mega Guru
  • 3238 Views
  • 5 replies
  • 6 helpfuls

Serial number discovery on stacked switches

I am getting inconsistent results when discovering stacked switches.  The serial number is getting discovered on some of the slaves but is blank on the Master switch.  Any ideas how I can get discovery to retrieve the serial number on the master? Tha...

rerose by • Tera Contributor
  • 1689 Views
  • 2 replies
  • 1 helpfuls

Resolved! Discovery Cisco WAP

I have got the requirement to discover Cisco Aironet Wireless Access Point , the vendor has provided me with the MIB and OIDs.  The discovery what we are planning is to do from Wireless Controllers. I have uploaded the MIB and now configuring the SNM...

Ragav4 by • Tera Contributor
  • 2478 Views
  • 18 replies
  • 1 helpfuls

Resolved! Discovery of MSSQL Database Instances

I am new to discovery. Below looks like a credential issue, but I am wondering if I do not have the right problem. I have run discovery in my environment. I find the host machine and the software that is running on that host machine. I find MSSQL Ser...

syddent by • Kilo Contributor
  • 6814 Views
  • 12 replies
  • 3 helpfuls

VMware vCloud Director

Our provider requires us to use the VMware vCloud Director interfaces as described here.The VMware interfaces as suggested in the ServiceNow Docs, more specifically described at Requirements for VMware Cloud, are prohibited.Does anyone have experienc...

hps by • Tera Contributor
  • 4510 Views
  • 7 replies
  • 0 helpfuls

Resolved! Event Mgmt Dashboard

I am setting up Event Mgmt on my dev instance. I have got the plugin activated. When I go to Event Mgmt > Dashoard to see the Service Dashboard it's showing a different one. I am looking for this :   But what I see is this:

find_real_file.png
EssnZilla by • Tera Contributor
  • 2068 Views
  • 6 replies
  • 1 helpfuls

CIS - Event Management exam dumps.

Looking for mock exam questions for Certified Implementation Specialist - Event Management Exam. Quizlet.com has some flash cards but they are too basic. Please share the link if you have know any sites from where i can download the dumps.

EssnZilla by • Tera Contributor
  • 2888 Views
  • 6 replies
  • 5 helpfuls

Resolved! Has anyone built a CMDB without the use of Discovery?

If you have, what are some of the issues that you've run into? Are all of your entries does manually, or are they imported? I'm looking at introducing CMDB to my organization, but Discovery may not be in the budget for this year. Would it better to w...

Resolved! Discovery Roles.

Hi,Is there a Discovery Role available/ or configurable in SNOW which only allows "read only" access to the user which means no creation, update or deletion should be allowed to this role.    Please share available docs. related to this setup.   Than...

Clean-up Automation Error Message

All, My company is working with the Discovery Home and looking into the errors. However, our list of errors in the Automation Error Message ('automation_error_msg') table regarding unexpected errors is currently over 50,000 records.After some further...

Resolved! "While loop" is getting stop.

HI All I have written one fix script and when it is executing "while loop" is getting stop after the first record got updated. When the first record got updated with gr.update() while loop is getting terminated. Can someone please help to find the re...