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Resolved! Getting error while executing Terraform script in ServiceNow

Hello Team, While we are trying to launch launch stack (Terraform code) in ServiceNow, it ends up with "  Failed to execute API - Please input value for credential field(s) -UserName, Password. (script_include:TerraformExecutor; line 56)". Note: We h...

Venkatesh S5 by Kilo Contributor
  • 3011 Views
  • 11 replies
  • 1 helpfuls

Resolved! Business Services High-Level Overview

Good morning, I have taken the CSDM Fundamentals course on the Now Learning platform but still have a few questions. I know that business services are the common names that users in your organization will call something, such as Email, Salesforce, Se...

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cnharris1 by Kilo Sage
  • 3042 Views
  • 5 replies
  • 9 helpfuls

How to Create RITM through inbound action

Hi Team,   We have created catalog item. In the catalog item we have added the variable. I want to create RITM ticket through inbound action. How it can be configured. Kindly help me on this.

Arun87 by Giga Contributor
  • 1448 Views
  • 2 replies
  • 0 helpfuls

Resolved! SuSE Linux Enterprise Server for Teradata

Hi all, Does anyone discover "SuSE Linux Enterprise Server for Teradata" operating system and OS edition (STND or TDC) using ServiceNow Discovery? Thank you,

Sergei3 by Kilo Contributor
  • 1517 Views
  • 3 replies
  • 1 helpfuls

Mid Server and Integration

1- When in what circumstances MiD Server should be used for integrations? 2- When can we integrate without Mid Server ? 3- What are the different types of integrations supported under Integration HUB ?

camran by Kilo Expert
  • 4658 Views
  • 2 replies
  • 3 helpfuls

Software installations missing

Hi, I'm seeing missing/not updating any SW installations on windows server. Can i know what is exactly causing this issue.   Note: some times when discovery runs it brings SW installations records, But other day the we will not able to see any record...

Chintu1 by Giga Contributor
  • 1944 Views
  • 8 replies
  • 3 helpfuls

Multiple channel use with Agent Chat

Hello, I want multiple channels use with Agent Chat. Start with ITSM and develop the best approach to layering in other chat channels over time. Use out of the box functionality as much as possible and identify where the heaviest lifts may be. This ...

Is it possible to use event management without CMDB in ITOM

Hi, We have an requirement to use event management of ITOM to generate event, and then convert to alert and generate incident in ITSM.Is it possible to just use event management without maintance CMDB. (Since each configuration items will charge sub...

Rich Huang1 by Mega Contributor
  • 2122 Views
  • 3 replies
  • 0 helpfuls