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Resolved! Discovery Cisco WAP

I have got the requirement to discover Cisco Aironet Wireless Access Point , the vendor has provided me with the MIB and OIDs.  The discovery what we are planning is to do from Wireless Controllers. I have uploaded the MIB and now configuring the SNM...

Ragav4 by • Tera Contributor
  • 7696 Views
  • 18 replies
  • 1 helpfuls

Resolved! Discovery of MSSQL Database Instances

I am new to discovery. Below looks like a credential issue, but I am wondering if I do not have the right problem. I have run discovery in my environment. I find the host machine and the software that is running on that host machine. I find MSSQL Ser...

syddent by • Kilo Contributor
  • 10821 Views
  • 12 replies
  • 3 helpfuls

VMware vCloud Director

Our provider requires us to use the VMware vCloud Director interfaces as described here.The VMware interfaces as suggested in the ServiceNow Docs, more specifically described at Requirements for VMware Cloud, are prohibited.Does anyone have experienc...

hps by • Tera Contributor
  • 6102 Views
  • 7 replies
  • 0 helpfuls

Resolved! Event Mgmt Dashboard

I am setting up Event Mgmt on my dev instance. I have got the plugin activated. When I go to Event Mgmt > Dashoard to see the Service Dashboard it's showing a different one. I am looking for this :   But what I see is this:

find_real_file.png
VulcanLogic by • Tera Contributor
  • 4407 Views
  • 6 replies
  • 1 helpfuls

Resolved! Has anyone built a CMDB without the use of Discovery?

If you have, what are some of the issues that you've run into? Are all of your entries does manually, or are they imported? I'm looking at introducing CMDB to my organization, but Discovery may not be in the budget for this year. Would it better to w...

Resolved! Discovery Roles.

Hi,Is there a Discovery Role available/ or configurable in SNOW which only allows "read only" access to the user which means no creation, update or deletion should be allowed to this role.    Please share available docs. related to this setup.   Than...

Clean-up Automation Error Message

All, My company is working with the Discovery Home and looking into the errors. However, our list of errors in the Automation Error Message ('automation_error_msg') table regarding unexpected errors is currently over 50,000 records.After some further...

Not exploring device because record was not created for main CI type. Check that classification table matches your pattern type. Windows Server Discovery error

Hi We are implementing JEA for Windows discovery for our customer and after setting up the credentials and adding the required comfiguration parameters we are ending with the below given error. Discovery Log error: Configuration Item [undefined] Cr...

Sai62 by • Tera Contributor
  • 2071 Views
  • 2 replies
  • 0 helpfuls

updating values into cmdb_key_value

Hello, We have received a requirement to discover additional labels and tag of OpenShift container. I have added an extension to the OOTB Kubernetes pattern and trying to add the newly discovered key and labels into the table cmdb_key_value.  After r...

Richa10 by • Tera Contributor
  • 2957 Views
  • 4 replies
  • 0 helpfuls