I have created one mid web service event listener context in my instance. Below is the snapshot of its configuration. In that i have also configured my mid web server extension which will push the events into servicenow, below is the attachment. And ...
I have several windows servers on a subnet. All but one are Discovered properly. One fails. from Discovery logs: Failed to access target system. Please check credentials and firewall settings on the target system to ensure accessibility: Access is...
Hey guys, Just wondering if we can run TELNET from the MID server? I created a couple of records in the ECC queue and it works fine, but telnet is failing. The idea is to read the data returned by the telnet command via a sensor.
Hello, I am using the ITOM guided setup and am experiencing an issue on our server (Windows Server 2016) when installing the MID server. I am logged in as the mid.server user and have local admin permissions. The mid.server user is also has the mid_s...
Hello, With the use of a "Master" AWS account, I am able to discover the different data centers and the service accounts. I still didn't configure a MID server in the AWS and just using the Account ID, Secret Key and Access Key I was able to discover...
Hi , I have created a playbook that raises a change. But I already have a standardized change template. How can I raise a standard change (from standard catalog) ? Or Is it possible to schedule a change (a standard change) so it gets raised every mo...
I am trying to run python script from ServiceNow. I tried a way to run Commands through Mid Server but it is not detecting python command however other windows commands run properly. Also I tried to run a Batch file by same way which then execute pyt...
What permissions need to be granted the service account to create/modify OUs and Users?
When I tried to discover printers,not all information of printers being populated in table.For almost 80% printers Manfacture id and model id has not been discovered. We tried attaching MIB files of respective manfacturers and run the discovery but s...
HI, I'm looking for advice on optimizing our Discovery schedules. Right now, my company is setup with two discovery schedules per day, 12am, 12pm, both two hour max run time. Both schedules contain the same 65 range sets. I'm pretty new to the compan...
I've got an odd one here. Our Network Switch Discovery Pattern is unchanged, still in its OOB state. I believe that's worth mentioning up front. Now, what's happening is the Network Switch pattern is running and picking up Serial Numbers from both t...
I am beginning to test New York along with the newer Pattern Discovery method. Everything seems to be working as it should, but I cannot figure out how to change the serial number type that is being plugged into the computer record. I've tried a f...
Hi We have implemented discovery and have an issue with discovering one set of Linux servers. Access between the MID servers and Linux servers has been opened through the firewallports 22, 161 and 135 are open the credentials are in service now and a...
As part of our due-diligence on deploying discovery across our environment, I am looking for situations where discovery scans have had a significant negative impact on network performance. We will be deploying discovery even if there is a risk of it...
Hi, We have few EMC Isilon Storage Systems, which we would like to discover. Any input on how to do that would be appreciated. Thanks,Ashish
