we need your advice on best way to decomission main asset classes and children from CMDB. Seervicenow provides a mechanism to remove (delete) an asset (for example a server) and all it's children. what we want to do is to mark that device AND all...
We scanned an IP range sometime back, discovered servers and populated the CMDB classes. Now when I scan the same IP (this range has servers, network devices and workstations) and for an already discovered server, if a WMI classification fails due to...
What port should be open to communicate enable communication between ServiceNow and CyberArk?How frequent can we run Discovery on CyberArk( like how many times a day or after how many hours)?How long does it take to run Discovery on CyberArk (let's s...
Hi ServiceNow Developers, In jelly script how do I display the value of a variable? For instance in javascript I can use alert in a client script or gs.log in business rule or script include. I am currently debugging jelly script code and would like...
Hello Everyone,I am setting up the discovery for some of our windows machine located in the remote location. I got the credential where the user name looks like in the below format .User Name - .\usernameExample - .\adminSo just wanted to check can t...
Hi Can have steps to discover the UPS and PDU devices please.Thank youSarjan
I'd like to know if someone can explain how discovery licensing works. What number does the licensing number count towards? I'm unclear on what it actually applies to and whether or not we're under or over. This is not regarding software license trac...
Hi Folks,I am relatively new to service now discovery. I'd need to know how the servicenow discovery license is consumed?.Is it like for each server OS instance discovered a license is utilized ?Thanks,Raj
We have a limited number of licenses, is there a way that we can get an up-to-date number of discovered nodes we are using?
Hi - Has anyone successfully used (CIM) discovery against the following SAN gear? Any experiences to share?IBM V7000IBM XIVIBM SVCIBM Flash 840
When developing a few custom tables, I selected the "Track in Update Sets" option thinking this option had to be selected to track schema changes in the tables (add/remove/rename columns, etc). We pushed an update set to our testing instance today an...
Hi All,Can anyone help me on the below query of mine !I would like to create a variable of type List collector in Jelly (To select Multiple choices in a single field). Could you please help me with the options to do so if any?Thanks & Regards,Raji.
Hello Everyone,I am planning to implement a service mapping for two business services in initial phase.May I know, what are all the activities I need to take care of to implement this successfully?FYI - we have Discovery in place without any issues...
Hello,I have a request to create multiple tasks from a workflow script depending on the items assigned to a user. There is no set amount of tasks that needs to be created, could be 1, 2 or 3, depends on the assets assigned. I am having a hard time ...
Recently found out that the VM Team, in their awesomeness, have been reusing computer names in different domains. My expectation is that as long as the Serial Numbers were different, then we should be seeing multiple CI's with the same name, in a d...
