Hi folks,In the documentation, there is a requirement for MID server to connect to install.service-now.comImportant: Ensure that the MID Server can connect to install.service-now.com to download and install updates.Is there a static IP address for th...
I have a client that would like to make a custom table (Conference endpoints) searchable with a Tree Picker. Using the tree_picker attribute on the u_parent field does not seem to work. The u_parent points to itself similar to the location table....
I'm getting the following error while trying to run Discovery on a vCenter instance:Unable to establish connection to https://x.x.x.x/sdk (where x.x.x.x is, of course, the real IP Address)I can browse the url from IE on the MID Server, but just keep ...
Hi, So I am have a form and when they submit the form it creates a record and kicks off my workflow. I have a script where I get the values they entered by current.namei.e. current.first_name will return the name they entered into the form for that f...
Hi All,I am discovering windows servers, Observed that mssql instance is created but not getting other attributes like version, edition, service pack, db catalog etc is not populated.All windows server attributes data fetched successfully without any...
Has anybody out there attempted to or have been able to discover an IBM Z/OS Mainframe environment? If so, please can you share your experience ?Thanks in advanceAbhi
For ServiceMapping, Is the saListCis function documented somewhere? What other parameters or abilities does it have?Thanks,PG
HelloWe just set up Discovery Schedules and all of needed to work like, IP Ranges, Credentials, MID Servers, etcWe are watching that some devices are not recognized in different networks with different issues. In other words, we have a lot of differe...
Trying to map a basic service behind a Citrix Netscaler load balancer, and instead of the reverse proxy server VIP that I was expecting to find, I get 70+ VIPs and services. There is nothing obvious in the mapping logs. I was able to discover the ins...
I am needing to update a user record that was created outside of the LDAP import with its objectGUID value as that is what our LDAP import uses to coalesce on.I am using the Query AD orchestration activity and returning the proper user data.But in th...
Hi There,When an incident (Report something broken) is submitted on the ESS_Portal, the user's call back number is not populated. This is populated if the Incident is put in the back end "Service Desk" side. We need it to be consistent.We do not have...
We face a few challenges in event management moduleDaily we receive an event between 08:55 en 09:05.We know this is for fixing a memory leak for a certain application.I understand we should filter this at the source.. but currently this is not possib...
I am trying to discover a Cisco switch (Model WS-C3750X-48P ), however its giving active, could not classify error. We verified community string is configured and mid servers are added to ACL.When i look into the input result of snmp-classify probe, ...
Using Istanbul...If you search documentation for "Include alive" which is an option when creating a discovery schedule, it states:"Select this check box to include alive devices, which are devices that have at least one port that responds to the scan...
Hello. I'm building a map of my Business service now and can't understand one thing.I have discovered a host and got a list of services on it(Apache, MySQL). Then I have created a new Business Service and configured relationships between CI's and BS ...
