Hi All,Can I know the ServiceNow administrator's Day to day activities.Like what kind of tasks or issues that can come on day-to-day basis.What kind of Incidents or critical incidents do they receive?Please provide the pointers with real-time example...
I am bit new to Service Now Discovery.Wanted to know what are the pre-requisites for storage discovery ...i.e credentials, ports etc ?Would be really helpful if someone can share the experience on how to get this done.
I have a powershell activity and the activity is having two outputs (result and errorMessage), i need to send a notification after the execution of the powershell activity with the result and errorMessage inside the body in the email notification . C...
Hi All, I want to import data into SNOW - how is this possible in this toolset SNOW? Also what does SNOW stand for? (A common question!) Thanks!
The service now wiki talks about the Affected CI's related list but I can't find it when I try to personalize the forms. https://wiki.servicenow.com/index.php?title=Attaching_Configuration_Items_to_an_Incident Anyone know how to add the field that...
Hello all. Is anyone doing discovery to collect Teradata database information?We have Teradata installed in our Linux servers. We can discover and collect software in the servers related to Teradata, but we don't create CIs for Databases.Is anyone cr...
Hi, Can we do discovery of Windows servers using a MID server installed on LINUX machines and Vice Versa. Is there any work around available for this ?Thanks and Regards, Nitin Sharma
I am discovering across multiple sites with different requirements.While one set of sites is OK with one set of probes, other sites require that only a minimal set of probes take place.For example, the Linux Classification will trigger 15 probes (inc...
I am struggling to overcome this particular issue.I have alerts that I am creating from events coming from a monitoring tool. The events that create the alert don't contain any customer name. So I created a custom table called customer_data_Lookup . ...
Hello Everyone,I am running discovery for UPS and able to discover few UPS but for most the UPS I am getting SNMP - Classify: 0 OIDs in ECC queue and warning as SNMP probe timed out. Target is either unreachable or there are no valid credentials fo...
Hi there,We have a requirement: when user replies to scheduled report email (sysauto_report) table, a record should get inserted for a custom table. I have created inbound actionon table: sysauto_reporttype: Replyscript: a glide query to insert the r...
Hello!Im looking for a way to generate tasks on a montly bases and assign them to teams to handle BAU infrastructure management. I have been playing around with visual task boards for this but its beginning to feel like im using a screwdriver to hamm...
We've had some inquiry from our Server Operations team to discover and list NIC's for Servers. Some servers have one, but we have up to 4 on a server and they would like discovery to find the NIC's and list them on the form. Has anyone done this ...
Has anyone started to capture Non Discoverable CIs in CMDB (i.e. applications)? I would like to know a few things....1) what is your validation strategy?2) what is your remediation strategy?3) who do you consider the best data owner?I am starting to ...
I see an issue in my Discovery results - version name of the discovered SQL instances isn't getting populated on the database instance CI form. When i access the XML payload in the Input record of "MSSql DB On Windows Pattern - Horizontal Discovery...
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