Hi All, How to Identify the Virtual Machine in the CMDB for Auto discovery.I've created the script to identify Virtual machine for some server.Please help me to color code or identify the all Physical (In green color) and Virtual (Light green Color)...
Hi All I've created an order guide for our New Starter process, and a catalog client script which auto populates the users department, line manager, site and employee id based on the recipients name. These then cascade onto the ordered items, and ...
This is an odd one; it only seems to be possible to query the sys_user table if one is a member of the admin role. The non-admin I'm testing with has the 'soap' role, and has read + write access to all fields in the sys_user table (confirmed by logg...
I posted this earlier but without my title as a question. It garnered over 600 views, so I know people are interested in this topic - but no one left any replies. So I'm reposting with a title indicating this is really a question. If you have a...
If I put "javascript:current.sys_id;" in "Default value" field for an dictionary, it doesn't return anything when trying to create a new record… but if I put "typeof current" it does return "object", and "javascript:current.getTableName();" does work...
Out of 147 IP addresses scheduled only 37 CI's are created and for rest of the IP's getting warning "Identified, ignored extra IP". In the Discovery log after filtering the CI name, it shows 19 different source Ips. When we open the updated...
I am trying to create a user account with special permissions which would not allow them to access the Self-Service and Social IT Applications. The account should have only allow access to Create and view their own incidents and requests (no knowledg...
Hi,Is there any way to discover Windows Servers without Admin privileges ? If yes then what are the requirements and what parameters/attribute can be discovered ?Tajdar
Hi All, Sorry if this is a silly question but I have read the wiki and still don't understand the difference between 2 types of ACL rule. What's the difference between <table> and <table>.* when used in an ACL. My instance seems to have both rules...
Hi,Has anyone got the problem where the date format on reports differ to the global date formal. In the system properties I have the date format set to dd-MM-yyyy but in the reports that we run, the dates are displayed in the US format (MM-dd-yyyy).I...
i wrote a business rule script and i want an alert to be displayed once the condition is true. this is my scriptif((!current.start_date.nil())&&(!current.end_date.nil())){ var startdate = current.start_date.getGlideObject().getNumericValue(); var...
I have an if statement where if (report == "string" || report == "string with forward slash in the middle of it). If the first item is selected with just a string it evaluates correctly but the one with the forward slash in the string fails. How ...
We are trying to have a SLA where if the service desk incident is updated by some one other then the service desk it will start a two hour timer. The SLA would stop when the Service Desk updates the ticket or it is closed/transferred.\ The problem...
Hello all, I think I'm missing something very fundamental, and I'm hoping someone can point me in the right direction. I'm trying to make a form that has an embedded list on it. The basic premise is someone is requesting x features be added to y user...
Whenever I think that there's a better way, usually there is... I'm thinking that the issue of buildings and floors -must- have been dealt with before. I can't figure out "Advanced Reference Qualifiers". I think that simply using locations & parents ...