IBM Z/OS Discovery
Has anybody out there attempted to or have been able to discover an IBM Z/OS Mainframe environment? If so, please can you share your experience ?Thanks in advanceAbhi
Forum Posts
Resolved! for ServiceMapping, Is the saListCis function documented somewhere?
For ServiceMapping, Is the saListCis function documented somewhere? What other parameters or abilities does it have?Thanks,PG
Duplicate Asset created
We recently implemented SCCM 2012 v2 plug-in in our Development environment, but we are getting duplicate assets created about the time the SCCM integration runs. However, the duplicates don't happen every evening when the SCCM integration runs. ...
Resolved! Discovery Issues: best practice or methodology to help to solve issues, do exists something like this?
HelloWe just set up Discovery Schedules and all of needed to work like, IP Ranges, Credentials, MID Servers, etcWe are watching that some devices are not recognized in different networks with different issues. In other words, we have a lot of differe...
Service Mapping finds all services behind Citrix Netscaler load balancer.
Trying to map a basic service behind a Citrix Netscaler load balancer, and instead of the reverse proxy server VIP that I was expecting to find, I get 70+ VIPs and services. There is nothing obvious in the mapping logs. I was able to discover the ins...
Resolved! objectGUID returns 'System.Byte[]' when using Query AD activity
I am needing to update a user record that was created outside of the LDAP import with its objectGUID value as that is what our LDAP import uses to coalesce on.I am using the Query AD orchestration activity and returning the proper user data.But in th...
Resolved! Auto populate a phone number field from sys_user table to incident form
Hi There,When an incident (Report something broken) is submitted on the ESS_Portal, the user's call back number is not populated. This is populated if the Incident is put in the back end "Service Desk" side. We need it to be consistent.We do not have...
Resolved! Event Management Use Case
We face a few challenges in event management moduleDaily we receive an event between 08:55 en 09:05.We know this is for fixing a memory leak for a certain application.I understand we should filter this at the source.. but currently this is not possib...
Create Report with Reassignment History
How can i create report in list format that shows the assignment history with the time stamp? This will allow me to further review the ticket without clicking into the ticket one by one, it will also allows me to review timeframe between escalation. ...
SNMP classify probe unable to return SnmpObjectId.
I am trying to discover a Cisco switch (Model WS-C3750X-48P ), however its giving active, could not classify error. We verified community string is configured and mid servers are added to ACL.When i look into the input result of snmp-classify probe, ...
Discovery Ports "respond" vs "open"
Using Istanbul...If you search documentation for "Include alive" which is an option when creating a discovery schedule, it states:"Select this check box to include alive devices, which are devices that have at least one port that responds to the scan...
Resolved! Service Mapping: Display CI's on the map.
Hello. I'm building a map of my Business service now and can't understand one thing.I have discovered a host and got a list of services on it(Apache, MySQL). Then I have created a new Business Service and configured relationships between CI's and BS ...
Resolved! Issues with AD account lockout when discovery runs against a network containing F5 devices
We're having a strange issue with Discovery against networks containing F5 devices. I am not familiar with these devices, but it appears they contain a hypervisor or some other interface that is causing ServiceNow discovery to attempt an Active Dir...
Duplicate VM serial numbers
Using Istanbul.I have many VMs which appear to have been copied with the same serial number. These VMs have somehow been added to the CMDB with the same serial number. When I review discovery logs for these computers, I only see 3 hardware rules ...
How to prevent SCCM scan from updating Server CIs
Hi,Currently when I run SCCM discovery it is updating some of the server CIs, I want my SCCM scan to update only the EUC. Could anyone provide your expertise on how to achieve this.Thanks,Saravanakumar S
