Hi All,We Ran discovery on windows servers which has MSSQL DB's on it.We are able to discover DB instance but not MSSQL DB's, got read access to DB's.Could anyone please let me know how to discover MSSQL DB's and where to check exactly.RegardsVikas
Shecdule Job shows Ready status in red color few times. Few times it will run properly and few times it is becoming red in color. Is there any to see if any error logs are created for this?
Hi there,We have been looking at the ServicePortfolio management plugin with a view to getting availability reports for service offerings using outage records set up on incidents and have some question. 1. It sesm that availability is calculated usin...
ServiceNow Experts,We are performing a POC prior to a production deployment involving Discovery,Service Mapping & Event management. I have tried enabling the event management plugin in my dev servicenow instance, but cannot see the event management m...
Hi all, we are about to move our CMDB to ServiceNow. At the moment we handle (enter and modify) all data manually but we are planning for starting with Discovery in the future.I want to use as much Out Of the Box classification/categories as possible...
Hi All,We are performing discovery and things are smooth.However, the only issue that we are facing is that we have all our Solaris servers as LDOM, and they don't really get discovered correctly.The issue we are getting is that when we try to explor...
Has anyone come up with a good way to handle application URL's or alias's that sit on a load balancer? What we are looking to do, outside of Service Mapping, is find a way to show what servers are sitting behind the load balancer that the applicati...
Does anyone know if ServiceNow can discover Mongo DBs? I looked in wiki but came up empty on the topic. Thanks
Hi,Is it possible to add multiple rows for a field in a ServiceNow form?The requirement is there should be a (+) sign next to a form field , clicking on which should dynamically generate a new row in the form for inputs.How the data thus entered will...
I see multiple discovery schedules active (running in parallel) in my instance. I would like to know if there will be any issue in this case and is anything going wrong with my discovery. Any suggestions or help is highly appreciated.Thanks Chowdhary
Discovery of a Windows 2003 Enterprise server returned incorrect CPU Count (4) and did not return the CPU Core Count, even though I got the results shown below when I ran a Custom probe on the same server with the command : Get-CimInstance -ClassName...
We have been using traditional discovery and relying upon relationships being stored in the cmdb_rel_ci table. At K17 I saw sabell2012's presentation (or it may have been Sara Bowers Reinhart's with Steven doing backup) on Service Mapping. ...
Hi, Can someone please help me how to convert or add specific incident into knowledge base?I am wondering what Knowledge check box is meant for? (Under Closure information tab) Please help me to understand the uses of it. Thanks,Prince
Can anyone advise me on typical CI classes we may not need to disciver, without hurting the Service Mapping? Like File system, Disk, Disk partition?
Hi all,I am integrating solarwinds with serviceNow event management using OOB connector. In the connector instance I have given proper IP address and active mid server but when tested the connector it is showing following errorCould anyone help me wh...
