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Resolved! Mass deletion of Records from Computer Table(cmdb_ci_computer)

Hi,  Could any one please guide me on how to delete all records from cmdb_ci_computer table using Glide Record query?( I have tried using "Delete all Records" By going to Tables and Columns but it is not deleting all records at once.)  Thanks and Reg...

We have 3 servers as part of our MFT (Managed File Transfer - FTP ). These three servers have to use a different port for SSH connections. Is there a way to manipulate the Port used by CMDB discovery to use a different port for just these three serve

We have multiple servers as part of our (Managed File Transfer - FTP ). These servers have to use a different port for SSH connections. Is there a way to manipulate Port 22 used by CMDB discovery to use a different port 2022?

animer by Kilo Contributor
  • 1456 Views
  • 3 replies
  • 0 helpfuls

Create Alert from Events Generated by Email

Hello! Here is what I am trying to accomplish. In this specific scenario I want an "Event" generated every time a email comes in with a system error. I then want to create an "Alert" on the 4th email that occurs in a 60 minute window. Here is where I...

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Nic Omaha by Tera Guru
  • 2784 Views
  • 4 replies
  • 3 helpfuls

Resolved! Anyone know how to get current instance in the Service Portal?

Looking for a way to get the current ServiceNow instance from the Server Side or Client Side in a Service Portal widget.   We are building a mailto link and I want to grab the instance name and url for use with the mail to.   Only way I can think of ...

tstocking by Tera Guru
  • 4691 Views
  • 2 replies
  • 4 helpfuls

Report Chart Labels

I have a request pending to update several charts on a dashboard homepage. I cant find any options or documentation related to chart labels or totals. Im looking for two types of labels that are pretty standard for most any reporting tool:1. Data lab...

sreed by Kilo Explorer
  • 4560 Views
  • 6 replies
  • 0 helpfuls

Resolved! multi-domain (MSP) and shared configuration items

This is my first post to the community board so if I do something I shouldn't I apologize.I managed a Multi-domain (MSP based) ServiceNow instances for a Managed Service company and we recently went live with ServiceNow.Each of our customers are conf...

alive817 by Kilo Contributor
  • 1570 Views
  • 3 replies
  • 2 helpfuls

Resolved! F5 BigIP GTM Identification Pattern Syntax Error

I am trying to use Service Mapping to discover an application that has an F5 GTM policy applied.     I can successfully discover the LTM configuration for the LB Pool in a single data center, but the discovery pattern is unsuccessful for the Global T...

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Has anyone integrated with Siebel?

I have a manager who is asking us to link ServiceNow to Siebel.It would be great to hear from anyone who has done this, or attempted it.Thanks in advance for any information on this!

HugoFirst by Kilo Sage
  • 2263 Views
  • 4 replies
  • 0 helpfuls

Scheduled Report Comes out Blank... sometimes

So, I have a very simple report, which shoots out an email with the report in excel format attached, each morning at 5AM.This report is just a list of open incidents assigned to specific groups. There are always at least 50-100 records in this report...

Droid101 by Kilo Explorer
  • 5235 Views
  • 11 replies
  • 9 helpfuls

Resolved! g_form.isNewRecord() gs equivalent

Is there a gs equivalent to the g_form.isNewRecord() ?  I find this very useful in client scripts, but sometimes, I see myself wanted to use this in UI Actions that are not client-based as well...

kungfuu72 by Giga Expert
  • 20891 Views
  • 5 replies
  • 3 helpfuls

Resolved! Prevent record insert from "Insert a New Row" based on parent state

Is there any sort of method to disable the "Insert a new row..." function on a related list based on the parent record's state?We have a form setup for network route requests.   The user fills out some information on a parent record and then adds the...

Janel2 by Mega Expert
  • 2138 Views
  • 1 replies
  • 0 helpfuls