This is just posted for shared community knowledge, I've already solved it.I came into work this morning to reports of a MID Server not running for our dev instance but the test and prod instances were fine. I knew we recently had a patch applied to ...
I am attempting to create an email notification that will send an email to the submitter of a task (the person logged in). However I am unclear how to assign it.
Hi,I am working to implement an SLA/OLA breach condition based on if the work notes are updated or not. Any help would be appreciated.Thanks
Hi Friends,I'm trying my hands on service mapping and discovery. I have a set up as below.Virtual box VM - Ubuntu 16 installed on it.ApacheMy SQLWordpress installed on this VM.I saved the SSH credentials in the credential store and ran a normal disco...
Hi,After upgrading to helsinki patch3 I see that our mid server thread count is exceeding and also discovery takes more time to complete the schedules when compared to Fuji version.I see the thread count is around 140 whereas in the config file we se...
I have found several manually created Configuration Items that are duplicates in our CMDB.Is there a way to merge duplicate CIs together, to preserve relationships and references?
I am Getting eroor like this (SNMP probe timed out. Target is either unreachable or there are no valid credentials for it) while discovering snmp printer. for printer discovery any credentials are required or not?
Hi Experts,I have a SSHCommand probe that runs a shell script to launch SQLplus to connect to Oracle instances on the target server. It is working fine, but at the moment I have the Oracle user/password hard coded in the script.Can I, and how, have t...
Hi,Beside Caller field, there is a triangle with an info icon in it.The same icon I need beside 'Sub Category' field [Note: This is not a reference field].On click of that button, it should show all the incidents raised for that sub category.How to i...
When I run a discovery against a Windows 2012R2 server, the SQL Server probe finds the Windows Internal Database and thinks we have a sqlserver. This is because this thing runs as C:\Windows\WID\Binn\sqlserver.exe. I think I'd like to ignore this par...
I have been working on discovering application pools running on IIS servers using these Process Classification settings:Name: Application PoolTable: Web Service (cmdb_ci_web_service)Relation Type: Runs on::RunsMatch Criteria: anyOn Classification Scr...
I am attempting to run a Powershell script and push stdout to activity.output. I have verified when writing the script that it writes to stdout, but when I run the script from a workflow activity.output returns blank. If I copy this script in as ...
Hi Team,I am currently working on an Orchestration workflow, which is used from creating users through SN automation to Active Directory. There is an issue while creating users. i.e., for already existing users, an error is triggered in the logs--> "...
Has anyone found a way to reliably relate surveys taken by personnel, with the ticket that generated the survey? There's no way to .walk the relationship between the two.
Hi, I have been reading a lot about approver licensing ( October,2013 pricing model service now ). It states it will grant a new role called "approver_user" to a user and the user would be liable to approve requests in his queue in addition with sel...
