HelloWhile installing the agent on my linux machine I am facing the java.net.UnknownHostException: hostname exception...can any buddy suggest me what is the reason and how I can resolve it..Thanks in Advance
Is any one have any idea how to populate the full DNS name of device without modifying the global property to append the full DNS name with device?I want to populate the full DNS name for some of the devices in a custom field.
Hi All,I am working on one of the integration with third-party tool. For instance in case of SN Soap integration. When i invoke the web service and get the response can i figure out if that transaction was SUCCESS or FAILURE ? One way to figure out i...
Hi, I have a before query business rule to restrict access to some incident to a group and that works great. Now I am trying to restrict the same group to see attachments of those incidents in the sys_attachment table. I have I do not know how to...
I am trying create a new application based on the document management application and when I am go to look for dms_document to copy the application it is not in the choice list, anyone have any advice?
Hello All,I want to add a filter on the source field of the syslog table.I want to remove the unwanted logs and check only the records where the source field is script.How do I check whether the source field is indexed or not?Please help.
I'm trying to connect couple of monitoring tools through SNMP traps with ServiceNow event management module through the MID Server. If i manually force a SNMP trap, using for example TrapGen tool, it all works fine, but if the tool try to send the in...
Is anyone populating host name and host domain values in the Service-Now cmdb through Discovery?
HI,I want to create new fields in task table. Reason is so that i can use in all other tables which is extending since almost all tables extends from task. But how do I create any new field in task.I went to tables & columns, task->edit table->inser ...
Hi everyone,This week one of our customers in which we are implementing ServiceNow asked me how much network bandwidth does a service now user consumes in average.Do ServiceNow have this statistic?Thanks and regards,Felipe
Email is not getting processed. Its struck in Inbox.Scheduled job is running. mail reader is running.I am not getting what is the reason . Please help me.
Please help me in configuring pop3 email account in service now.
Hi Experts, When user click on order now,I need to show a POP up containing text with two checkboxes as one of the variable like: Please confirm by ticking the box that a) the Contact you entered is correct b) you have changed the Contact in order fr...
How do you set the path to the sudo command? I am trying to run discovery on Solaris 10 targets and the sudo command is not in the ServiceNow paths. As far as i could see adding the path_override variable or setting PATH in .profile doesn't work. The...
Good Morning, This morning we encountered a Priority 1 Incident for a whole office losing their network connection. The cause was quickly determined to be a broken UPS. Once they bypassed the UPS, the network connection issue was resolved and the ...
