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Service Mapping Implementation

Hello Community, We are looking to link Azure Infrastructures to the business applications using tag. How can I implement service mapping.What are the prerequisites???Currently we are using Tanium and service now discovery as a discovery source and I...

DISCOVERY with IP address and its Subnet Mask

Dear Team,Greetings for the day!I need to know, whether SNOW has capability to get the devices listed (post discovery) with the Subnet mask of the each device. as i can see all the fields under setting, but not the subnet mask.Why is it so? and what ...

BaijuS by Giga Contributor
  • 796 Views
  • 3 replies
  • 1 helpfuls

Discovery license optimization

Hi Team, 1) What are the ways to know and reduce the number of license being used currently? How to Identify the CIs which is not required to be discovered? 2) I found one Service account (XYZ) is used to discover around 10K CIs where we do not requi...

Community Alums by Community Alums  
  • 852 Views
  • 6 replies
  • 1 helpfuls

Robust Import Set Transformers

Hi What is the difference between the normal method of importing using a transformation map and Robust Import Set Transformers?Do I need to define an import set table for Robust Import Set Transformers? Thanks in advance.

HS7 by Giga Guru
  • 1464 Views
  • 7 replies
  • 2 helpfuls

Resolved! Asset Serial # being overwritten during discovery.

Here is the situation and am looking for the best "ServiceNow" supported solution.The customer has a network device named ABC.  That device is nearing the end of it's life cycle, so they bring a new model online with the same ABC name to replace it. ...

toddjarman by Tera Expert
  • 887 Views
  • 3 replies
  • 1 helpfuls

Where did Launch Application move to in the launchpad UI?

I am trying to get used to the new Launchpad and Alert Automations spaces.  Where did the Launch Applications move to from the older Alert Management Rules?   Or has that function not moved yet and I still need to configure that in the old view?  

StephenM by Kilo Guru
  • 451 Views
  • 1 replies
  • 0 helpfuls

Zabbix Connector - Connector instance Test Fail

Hi Community, I am trying to integrate zabbix with snow instance, I have made all the configurations but when I am trying to test the connectivity instance I am getting the below error.  Credentials not found, id: c6458a924743755043dc4391516d43ffRequ...

Madhan27_0-1704760868813.png
Madhan27 by Mega Guru
  • 1309 Views
  • 8 replies
  • 1 helpfuls