In the AIX - Active Connections probe, the ECC queue name is "sh ${file:aix_connection.sh}". It is reported that this is a script that is created on the AIX server during probe activities. Our InfoSec team is securitizing every AIX probe and I'm unab...
Hi Folks, I have required to convert emails into tickets, I have created flow to convert and it working as expected, only description is not populating correctly.Here, Email body need to populate in incident description. Mail body coming as table fo...
Hi, Can someone help me understand which domain Cost Centers, Budgets, and Expense Allocation Rules belong to? I’d also love to know if there are any recommended courses or resources to explore these topics in depth. Thanks in advance for your help!....
Hello Community, Identification rule for Linux Server was changed from Hardware rule to Computer Rule.How can I revert this back to Hardware rule.
There is a task in Discovery Fundamentals that involves creating credentials for both Windows and Linux MID Servers. Creating Windows credentials was straightforward because the Windows MID Server was already included in the lab instance. However, I ...
Hi - I installed the SCIM Plugin to connect to CyberArk Now, it´s need to be configured from scratch. What should i do 1st pls? Thank you
Hi everyone,I’m trying to create a Bash script that connects to a ServiceNow instance, creates and activates an integration to stream log data from Amazon Data Firehose directly into ServiceNow.I’ve explored the ITOM Health Ingestion APIs using the R...
I am looking for step by step guide which can help us to set up the AWS Cloud Discovery.If possible all steps that can help me in configurations to be done in ServiceNow as well as in AWS with best practices to make the cloud discovery work. Thanks i...
OK, Brain trust... here's my quandary... We are migrating massive numbers of our apps to Azure. Right now, about 145 subscriptions, and maybe 15000 CIs spread across ALL the US Azure data centers. would be so much easier if they were all centrally ...
Hello everyone,I’m looking for guidance on best practices related to Technical Services and Technical Service Offerings in ServiceNow Service Mapping, especially when working with discovered Application Services. I have a few specific questions:When...
HI all - Hope everyone is doing good. Our customer has started deploying windows server 2025 in the environment. We use ServiceNow discovery but it unable to identify the OS as 2025 or classify the servers as servers. The article says that 2022 is...
I have a situation where I can see IP address populating in the field of FQDN.I did check pattern logs for this and its not fetching in the FQDN information. 9 Linux - Find FQDN 2025-10-16 13:37:43: Library 'Linux - Find FQDN' executing 9.1 Run FQDN ...
Hi Team,We have deleted and restored a cmdb ci . After restoration , the relationship data is lost. Is there a way we can bring back the relationship data.Thank youUttam Sai S
Hi, Can someone help me on this? Does anyone already build this scenario? If Yes, what are the following i need to check to have an input sent back from ecc_queue? Since im sending an output from the ecc_queue and it always stuck in processing im exp...
We are trying to enforce Data Certification but are having difficulty finding a common factor to route the task to the correct groups when those groups are not populated in the CI record. Has anyone had to overcome obstacles getting teams to certif...