Hi All, I would like to enrich the alert description by including additional details from CMDB fields, such as location, vendor, and support group information. How can we achieve this? Regards,Chandra
Hello Community, happy new year!I have searched for recent posts on the topic, without success, and ServiceNow support has replied that we need to develop our own discovery patterns due to the fact that we are using content switching in our load bala...
Service Mapping discovery failing due to Content Switching on Net Scalar Load balancer Discovery failing due to Content Switching is configured over the Net Scalar Load balancer, we are able to discovered the Net Scalar Load balancer but respective S...
There are a few threads about Cisco Meraki discovery but nothing that quite addresses what I'm experiencing. For those of you that are discovering Meraki devices successfully are you pulling in model information and serial numbers? I'm creating CI's ...
Hi everyone,I’d like to clarify the advantages of using a MID Server for event delivery in the context of a custom event connector—particularly when the delivery occurs over a corporate proxy in an outbound-only configuration.As I understand it, send...
I encountered a situation where the SSH protocol algorithms (specifically SHA-1-based Exchange and MAC algorithms) were deprecated across my organization due to updated security policies. As a result, existing file transfer integrations—such as Expor...
Hi All, I'm a bit confused with the naming here. I have my IP Switches here in the dependency views and just checking some things, but I'm seeing router interfaces instead of switchports. Is this just a naming convention or is there something wrong w...
Hello All, Need your help in the following requirement We want to generate report of Servers lets say Windows server and want to extract all windows report with the related Database names or Domain or whatever the data which is useful and there in Re...
Hi all, Working with Agent Client Collector pattern discovery here, but am having trouble to add the right parameter in the check-allow-list.json it seems. The command that needs to be executed by the pattern: "/usr/pgsql-16/bin/postgres" -VI found o...
Hi team, I am using below script to generate random password, and its generating 10 digit password by default.Can we get 16 digit random password instead of 10?=========================== var encr= new GlideEncrypter(); var cle...
Hi,I’m looking to update the state of an alert based on changes to the event resolution state. Specifically, when the event resolution state is set to "Closing", I want the corresponding alert to reflect this change automatically.Could anyone guide m...
Hello, can someone help me inform how I can create a pattern extension for the PostgreSQL database to read its configuration file pg_hba.conf and store it in a CI attribute?
Hi Community, I have a question about CMDB Data Manager policy scope and capabilities. **Question:** Is it possible to apply CMDB Data Manager policies to tables that are not CMDB CI tables (i.e., tables that don't extend cmdb_ci)? **Context:** -...
I cannot pass this lab. Error: Did you check the steps in the identification section are configured and tested correctlyNo sure what I can do?
Hi Experts, We are running VMware discovery nicely for multiple vcentre instances and aim to configure the event collector. Before i do, can an expert please describe how the event collector works? Does it poll a particular API ? If so how regular...
