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Cloud Insights - Setting up a Billing Data Download Job
I already have cloud discovery running so my service accounts are set up. When i try run a Billing Download Job I get the following error:Execution is not created because of the below reason(s) :success: Connection to MetricBase successfulsuccess: Co...
Error 'Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null' in SN
Hi All, i am getting the 'Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null' error in the data source.Could you please help me with this? I am not sure if it is something related to SN or not and what I need to do here...
Using Granular Delegation in Portal view
Is it possible to use a granular delegate widget via the portal? I currently see the ability to use delegation via the portal, however it is the standard delegation. I am able to see granular delegation in ESC. Wondering how I can see this same optio...
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Resolved! ITOM Visibility - Firewall Audits and Reporting - Work with Fortinet Firewalls??
I am trying to determine if the out of box ServiceNow Firewall Audits and Reporting natively works with Fortinet firewall devices. The documentation points on this capability and specifically the "discover firewall policies" points to Palo Alto Netwo...
Resolved! Will Azure SG connector discover all subscriptions &resources hosted in different datacenters?
In pattern based discovery, you discover all the subscriptions, Datacenters etc..but in SG-connector for Azure, I dont see any info related to discovering of the subscriptions, resources across all the Datacenters. The docs just mention about configu...
NAS Discovery
Hello,what shoudl be the process of NAS discovery?We have several NAS devices (f.e. Synology) and I would like to do SNMP Discovery.The documentation is not saying much. Is here anybody who has NAS discovery enabled? Because OOTB is not prepared, or ...
Network Device discovery using SNMP - can I force discovery not to use SNMP V1 but only V2 for dicov
Hi, I have a customer where we are doing discovery using SNMP for discovering Network devices. They however have a requirement that we not use V1 and it creates errors on Firewalls when we do. Is there any way to only use V2 for discovery?
Resolved! Discovery Implementation
Hello Folks,I want to do discovery in PDI, But I don't have Servers.Can anyone tell me how I can implement Discovery in PDI from the scratch.I want to Discover WIndows(wmi) & Network Devices (SNMP).Please help me with the mentioned query.Thanks
Creating an aging report.
Hi, Trying to create an incident aging report. using incident table and of type Pivot table, I was able to create below. Is there a way to easily change columns to reflect 0-30, 31-60, 61-90, 91+ Thank you
Resolved! Service Mapping F5 Big IP Connections - Authentication for TMSH - Specify the Management IP Address
I've managed to get auditor credentials for our F5s. To test authentication, I am able to ssh using my new credentials then run the TMSH check command in the connections part of the F5 Pattern. show /sys version| grep Version To do this, I have to SS...
While replying to the email received from servicenow to my gmail account, it's not being delivered
While replying to the email received from servicenow from my gmail account, it's not being delivered back to servicenow. It's saying address not found.I have configured both smtp and pop3 correctly and pop is enabled in my gmail aswell.Can someone he...
Resolved! ServiceNow ITOM Discovery: A Guide for Implementers and Engineers
This article delves into the powerful capabilities of ServiceNow ITOM Discovery, specifically crafted for implementers and engineers tasked with managing and optimizing IT infrastructure. As IT ecosystems become more complex, gaining complete visibil...
Target retirement date update in BA level when changes are done in AS
Given I'm a configuration manager (TLCM) If one of the Application Service is moved to 'Operational', then the target retirement date field on business application layer should be mandatory and we should get the data of the target retirement date wh...
