Does Cloud Accelerate required Hashicorp Terraform to work?
If so, does it work with the free OSS version or only the paid enterprise versions? If not, what other IaC solutions can it use instead?
Forum Posts
How to configure Servicenow for Splunk integration to collect events
If u have any idea or specific document for how to integrate servicenow with splunk for getting events.webhook method
Send email to an email address which is not in sys_user table
Hi There, I want to send email from a decision table based on the decision condition. Created a flow and used an event , email notification and notification script. I am sending the email ID through Param 1, but its not sending . I used email.addAddr...
How to export records into excel from CMDB workspace?
Hi All, I want to extract the stale Ci's from the ServiceNow CMDB workspace into Excel, but i could not find any option? Can anyone help me on this?
z/OS Server Discovery Capabilities
What configuration steps and changes are required in ServiceNow Discovery to discover mainframe nodes and running processes on z/OS servers?
Kemp Load Balancer discovery
Hi all, anyone come across discovering Load balancers for Kemp? We have been able to modify identification rules for load balancers class and the load balancer CI is now being created, but none of the related list records are being populated.ServiceN...
Discovering a Kemp Technologies Load Balancer
Hello All Does somebody already discovered a LB form Kemp Technologies? A customer has that stuff and till now we are not yet able to simply touch it by SNMP credential test The LB's manager is quite sensible thus we avoid to querying him too frequen...
Automated approach to map existing application services using tag based service mapping
We currently have around 2500 application services in the cmdb_ci_service_auto table.We've been using those app services across Incident, Problem, Change, etc. for the past 8 years. We now want to implement tag-based service mapping.We have a pretty ...
SCCM ResourceID Data Update
Hello Everyone, I'm facing a issue while importing data from SCCM to CMDB via SCCM integration using service graph connector.When records come from SCCM it gets populated in the import set table, and then when we transform it, the first step is to ch...
Container Start and End inside a Variable Set in Service Portal
Hi All,Good Morning ! Can anyone please help me on the below query ?I would like to layout my variables in a container with 2 columns , alternating sides however The container insider my variable set doesn't seems to work on Service Portal whereas ...
Difference between Initial Event Time and Event generation time in ServiceNow Event Management
Hi Team,For some of the alert in system we are seeing that the Initial Event Time and Event generation time is different. I got the basic difference from Google but what to know why this is happening as it is creating confusion for the users.Thanks,Y...
CI deleted by discovery
Hi guys need a little help here, I have the following scenarioAfter discovery runs, the CIs (class Kubernetes) are being deleted from CMDB, but they should not be, as they have changes or incidents related. Has anyone had the same problem? We are cur...
RMSOCK command running continually after disabling the System Property mid.sa.use_rmsock
After running discovery on an AIX server in our environment, the RMSOCK command starts along with the aix_netstat_command.sh script and remains active for several hours or even days.I did some research in the community and found article KB0869120. Th...
Resolved! Creating a Service-Aware, Process-Driven CMDB
When we first stood up our CMDB in ServiceNow, it looked complete. We had servers, network devices, databases, applications—all discovered, categorized, and catalogued. But it didn’t take long to realize something was missing. During an incident revi...
IRE on inbound web service
Hello ,I am trying to use IRE while inbound rest api transform for CMDB tables.i am using OOB cmdbtransformutil but having error and records are ignored. OnBefore transform script: Error Message Anyone encountered this issue? Any solution please rep...
