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mid server error

this package require minimum os version windows server 2012 or greater. Provide soution 

SuruchiM by Tera Contributor
  • 1018 Views
  • 1 replies
  • 0 helpfuls

Linux Discovery

Regarding Linux Scan, does anyone have an exhaustive list of the commands that are launched by Service now during the scan ? We are seeking to restrict at the right level the permission of the account servicenow that has full root access with no rest...

Nateu by Tera Contributor
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  • 1 replies
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Resolved! How do I test CIM Credential

Hello  We have set up CIM credential Type but to 'test credential' there is no way to test any Target with Port. I tried to bring the related link from UI Action for Type CIM, But then it says Error:This credential type cannot be tested How to deep d...

Nisha30 by Mega Sage
  • 889 Views
  • 1 replies
  • 2 helpfuls

Missing events from SolarWinds

Hi, Im using Solarwinds connector to get the Events for alert creation. My stakeholder says that some specific events are not found in ServiceNow . Especially a set of events where NETOBJTYPE starts with UND. Ideally the connector is supposed to pull...

fields in the Serial Number table

As part of our conversion from physical to virtual servers, we have server records that have the same name but different serial numbers. As an example, we may have a record in the cmdb_ci_win_server table for servername1, serialnumber-physical and an...

Dean12 by Kilo Explorer
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  • 2 replies
  • 0 helpfuls

CI is not binding to alert?

I have created an application service randomly and trying to use ci binding type i.e. CI field matching and given CI type as Application and you can see below the application I have created and images of event rule definition. When I created an event...

e-7.png E-1.png e-2.png e-3.png
KM SN by Tera Expert
  • 1354 Views
  • 7 replies
  • 0 helpfuls

ITOM's 3rd-party monitoring tools?

in this documentation:www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/it-operations-management/reference/itom-visibility-landing-page.htmlit is mentioned that:"ITOM Health gathers alerts from infrastructure events captured...

AdrianL by Tera Contributor
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  • 3 replies
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Alert correlation

Can anyone help me in correlation Alert A trigger and creates the incident. Alert B triggered and correlate with Alert B  Due to which Alert C group alert is created which is also created the incident. But only 1 incident should be triggered. Is ther...

MirzaSaquiB by Tera Contributor
  • 1139 Views
  • 1 replies
  • 0 helpfuls

Repository for Certificates

Hi All, Under certificate management , the certificates are discovered and stored in table 'Unique certificates' where the assigned to and other attributes are also imported. Is there any repository where only what certificates are present in environ...

Discovering of Server tape Unit

wanted to know if server tape unit is discoverable from servicenow discovery ? What are the pre-req required or to be configured ?IBM make