Hi ITOM community,I’m working on configuring the subaccount role in the Cloud Service Account AWS Org Assume Role Params [cloud_service_account_aws_org_assume_role_params] table. I need to update the Access Role name associated with the Cloud Service...
Is there a chart or list of what AWS Cloud Resorces discovered viaCloud DiscoveryCloud Event DiscoveryAWS SGCI have been searching I have found statements that Cloud Discovery discoveries mor Cloud Resources than SGC, but I have been unable to find ...
HI Community, I have a requirement to generate a request when the records in sys certificate table has no valid from and no expires and with tag as valid certificate only for these records the request needs to be generated after 11 months from the cr...
I can see serial number from the cmdb_serial_number table, but not showing in the CI. When I open the computer's list I can't find the serial number!This is happening only in pre-prod yet I'm doing the same in Dev and works perfectly. The discovery a...
Hello, I run into an issue after importing my update set in preprod and run the discovery of SCCM, the serial number and asset tags are marked empty. And in Dev, the discovery was working fine. I can't seem to find any error in sccm instance in prepr...
Hi Community,I'm working on automating tests for a flow that includes both sequential and parallel approval steps. I want to validate that:Approvers are triggered in the correct order for sequential approvals.All parallel approvers receive tasks simu...
We have a requirement to discover Azure Arc VMs, but it seems this is not supported out of the box. Has anyone implemented Azure Arc VM discovery?
Where is the CI description set when scanning a Win server or SNMP device?OOB the CI description is overwritten.
Problem: For incidents that are On Hold, the related alerts are closed based on the “alert auto-close interval” property used in the scheduled job and script include.Proposed Solution:Increase the alert auto-close interval (TBD hours).Status:The prob...
Hi all,I am starting with the Service Mapping implementation of building a service map, I had few queries as follows: 1. Do we need to create a Business Service before building a service map?2. Also how to map Business Service to the Application Serv...
HI Community, I have a requirement, in sys certificate table we have few certificate records without any valid from and expires details (its empty) so expires in days field is also empty.For these records we have decided, it should generate a request...
Hi all, We noticed that during the discovery and creation of our MS SQL Databases the instance_name (link to MS SQL Instance) is not always set. I tried to figure out where setting this value was done, so I could investigate why it is not always work...
In Azure Discovery is it good to have all the subscriptions under a single schedule or is it better to have indivicual schedules for individual subscriptions? What are the Pros's and con's in each approach?
The below article helps you to configure Credential-based AWS Discovery for Single AWS Account using Static Credentials.1. Log in to AWS Console2. Search for IAM and select the IAM Service 3. From the left navigation, select Users 4. Click Create...
Hi All, I would like to enrich the alert description by including additional details from CMDB fields, such as location, vendor, and support group information. How can we achieve this? Regards,Chandra
