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Based On value changes Grand total has to change

Hi All,I have created a custom form where the grand total should be calculated based on the values entered in the fields. I have implemented a Business Rule that updates the grand total after saving the form, and it is working fine. However, the issu...

suresh40 by Tera Contributor
  • 405 Views
  • 4 replies
  • 0 helpfuls

Service Mapping Query

I have few query for Service Mapping Implementation-Q1 - Can we create a single map for our On-premises devices and cloud infra device ? If Yes, how we can do it ?Q2. Can we create a map for an application which uses separate device from separate inf...

anmolsarasw by Tera Contributor
  • 298 Views
  • 2 replies
  • 0 helpfuls

Discovery of Database Instances without Server

We are planning to implement discovery of the database instances but have the below question. Is it possible to discover the database instances without discovering the database server?

Abirami R by Tera Contributor
  • 291 Views
  • 1 replies
  • 0 helpfuls

IBM SVC Discovery with custom probe and sensor and IRE rules

Hi everyone, I need to discover some IBM SVC and I've created a new probe, since the OOTB CIM probes won't work,  with these parameters:Class = Probe, ECC queue topic = sshcommand, ECC queue name = lsmdiskgrp -nohdr -delim , (from IBM doc) and allow_...

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devpc by Tera Contributor
  • 471 Views
  • 2 replies
  • 0 helpfuls

CI Class is not updating through Integration HUB ETL

Hi All, I am trying to import 2 AIX server using Excel File and has Class mentioned as AIX Server but when integration is complete, the Class name is updated as "Configuration Item" instead of AIX Server. i have tried creating OnBefore Script (mentio...

hanwar2 by Kilo Sage
  • 435 Views
  • 4 replies
  • 0 helpfuls

AWS Discovery - Restriction during Discovery phase

Hello,I'm currently running an Amazon AWS Cloud Discovery schedule, but it seems to be discovering a large number of objects. Is there a way to limit the discovery to only EC2 instances?Thank you,Antoine

Antoine Jn by Tera Guru
  • 495 Views
  • 3 replies
  • 1 helpfuls

Midserver connectivity

We have a new midserver installed and while trying to connect to the Azure vault, we get a error message as unable fetch access token from loginmicrosoftonline.com  and connection is reset and when tried the curl command, it shows ssl handshake faile...

Turn off AWS Auto Scaling Groups

Can we turn off AWS Auto scaling groups? We are observing too many AWS VMs are being created and upon checking with Server team they said there are many autoscaling groups which are temporary. Any Best practice to disable this discovery?

Discovery: Missing UPS Serial Number

I have discovered the UPS (Leibert) using SNMP, but the serial number is empty. The discovery log shows that "Rule 5: Searched on <cmdb_ci_hardware> for attributes: serial_number: Skipped Identifier Entry". Please suggest if you have faced similar is...

PhilomanR by Tera Contributor
  • 569 Views
  • 3 replies
  • 0 helpfuls