Forum Posts
Resolved! we wanted to install Mid server on the Client Network
we wanted to install Mid server on the Client Network for discovery purpose.can anyone explain from scratch to till validate the mid server?
SCOM 2022 version not found
Hi, We are using Integrations Launchpad to Integrate SCOM 2022 with ServiceNow. However, we are facing this issue:We have followed all the steps in the document - Configure the SCOM connector instanceAnd have uploaded the .dll files in ecc_agent_jar ...
Can use netstat to discovery tcp connection(ADM) instead of lsof?
Hi All, Some linux server are not installed lsof.I have to create service-map using traffic based discovery. How about using netstat to collect tcp connection?
Issue during changing type from Duration type to choice type
I had to change the type for one field from duration to choice .We can not change directly the type from duration to choice .So i created one temporary field and stored existing data in that field .Then created a new update set.After that i deleted ...
SQL Query via MID SERVER
Hi everyone, I have an SQL query that is taking a long time to return the result of the query via DataSource. The volume of data that the query retrieves is large, around 900 thousand rows.However, when testing the query on SQL Server, it runs with a...
Resolved! MID Server
Hello Everyone,Can anyone tell me, why we create a service account when installing a MID Server on any Host?We create a "Service Account" on the host machine and assign it the "Log as an service" permission.My question is: why exactly are we creati...
Resolved! Duration type fields to Dropdown type field type
I have duration type field available in Business application table .I want to make that field dropdown with specific values like 1day,2 day,3 day etc. I can not directly change type from Duration to Dropdown. I don't want to change column name ,if we...
Service Tree display was blocked.Services count exceeds the limit
While viewing any Service Map the error "Services tree display was blocked: Services count exceeds the limit. Can be tuned from properties of current plugin (Service Mapping or Event Management)" pops up. We did have 7,011 Application Services. Simp...
Service mapping shows different layer of infra when i use HTTP & HTTPS protocol with same URL.
Hello,I'm facing an issue with ServiceNow Service Mapping where using an HTTP URL as the entry point provides a detailed view of the infrastructure, while using an HTTPS URL shows only a limited portion. Both URLs point to the same web application, y...
Resolved! Using Flow Designer, add attachment to Send Email Action
Hi all, I've created a Custom App using Studio, whereby we will receive Weather Warnings from a National Weather provider, and then forward this e-mail onto relevant parties. I created an extension of TASK so we can have a record of these weather al...
Lab instance issue
Unable to login to lab instance I have username and password but still it is giving error as invalid username and password.
Resolved! Anyone able to fetch 'Assigned to' attribute using ACC-V
Hi All, Anyone able to fetch 'Assigned to' attribute using ACC-V approach? I see that this feature has been made available and it requres system property to be enabled plus local admin access for the user on the system where agent is deployed. Would ...
Service mapping prerequisites
Service mapping prerequisites to implement in service now
Reporting - Direct link URL to incident
Hello,In ServiceNow reporting, in the Incident table, I know I can choose a collumn named SYS ID (inc_sys_id), which together with https://xxx.service-now.com/task.do?sys_id=<Sys id of the Incident>,can create a direct link to that Incident.My questi...
