I'm trying to create a Bar chart that breaks down the incidents submitted by month. It seems as if the only way to get the breakdown by month is to set the type to Calendar. Of course that isn't a bar chart. It just puts the collected incidents on a ...
Hi everyone,I’m trying to create a Bash script that connects to a ServiceNow instance, creates and activates an integration to stream log data from Amazon Data Firehose directly into ServiceNow.I’ve explored the ITOM Health Ingestion APIs using the R...
I am looking for step by step guide which can help us to set up the AWS Cloud Discovery.If possible all steps that can help me in configurations to be done in ServiceNow as well as in AWS with best practices to make the cloud discovery work. Thanks i...
OK, Brain trust... here's my quandary... We are migrating massive numbers of our apps to Azure. Right now, about 145 subscriptions, and maybe 15000 CIs spread across ALL the US Azure data centers. would be so much easier if they were all centrally ...
Hello everyone,I’m looking for guidance on best practices related to Technical Services and Technical Service Offerings in ServiceNow Service Mapping, especially when working with discovered Application Services. I have a few specific questions:When...
HI all - Hope everyone is doing good. Our customer has started deploying windows server 2025 in the environment. We use ServiceNow discovery but it unable to identify the OS as 2025 or classify the servers as servers. The article says that 2022 is...
I have a situation where I can see IP address populating in the field of FQDN.I did check pattern logs for this and its not fetching in the FQDN information. 9 Linux - Find FQDN 2025-10-16 13:37:43: Library 'Linux - Find FQDN' executing 9.1 Run FQDN ...
Hi Team,We have deleted and restored a cmdb ci . After restoration , the relationship data is lost. Is there a way we can bring back the relationship data.Thank youUttam Sai S
I recently discovered a clustered Node.js (server side javascript) application in the Apache server config file for our web authentication service (which uses Oracle's Access Manager, Identity Manager, and Unified Directory). The Node.js application...
Hi, Can someone help me on this? Does anyone already build this scenario? If Yes, what are the following i need to check to have an input sent back from ecc_queue? Since im sending an output from the ecc_queue and it always stuck in processing im exp...
We are trying to enforce Data Certification but are having difficulty finding a common factor to route the task to the correct groups when those groups are not populated in the CI record. Has anyone had to overcome obstacles getting teams to certif...
Hi Team, We have run the discovery for set of IP ranges but it seems that there are few SQL servers with multiple IP's are not getting discovered due to following message in Completed activity field as Identified (ignored extra IPs). If I run quick d...
Hi,When checking the logs in Windows OS - Servers pattern I'm seeing an issue where step 40.2.2 tries to put a script into $scriptPath path which succeeds but no path is entered. In the Debug, a null value is returned. I've attached 2 screenshots wit...
Hi Community, We are facing an issue in our prod instance related to ServiceNow Discovery and CMDB IP updates.For a particular hostname, Discovery is updating different IPs across two CIs classes incorrect Ip for Linux server and correct IPs for Orac...
We are slowing moving to Service Mapping, however I'm trying to get the functionality of 'Impacted Services' in the Operator Workspace working for our manually related Application Services. How is the 'Services Impacted' calculated? I assume it chec...