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Resolved! ITOM Discovery in GCP

Following the principle of least privilege, which GCP out-of-the-box roles are required to implement & run ITOM Cloud-based discovery successfully?

Resolved! Error while connecting to Azure Cloud Discovery

Exception occurred while executing operation Cloud REST - add response to context. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILURE: Exception occurred when making http call to the provider. Cause: Remote host...

Service Mapping Recommendations - Discovery of SolarWinds HA Pool

I'm looking to map my SolarWinds application. It consists of a HA Pool with a Virtual IP, and 2 Servers.  What I've Tried:Top-Down Mapping, but this appears to map only the Server which is expected. Manual Mapping, which is undesirable, achieves the ...

BenzChua31 by • Tera Contributor
  • 1466 Views
  • 2 replies
  • 1 helpfuls

Windows Discovery fails even when credential is Valid

Hi All,  I'm looking for some wisdom or other ideas I've been not thinking of.  I have a Windows service account with local admin rights as well for interactive logon active and I don't have issues while login directly to the host I want to discover....

haruesgap by • Tera Contributor
  • 4903 Views
  • 5 replies
  • 1 helpfuls

How do NAT entries get discovered

I have a ServiceMap which has DNS servers, below which I have NAT entries followed by the rest of the map. I want to understand how the NAT entries get populated in CMDB (cmdb_ci_translation_rule). In my instance I see they are discovered by ServiceW...

Resolved! Discovery - Retrieve the local accounts on windows server.

Has anyone worked on retrieving the local accounts from windows server. The accounts are non-human accounts which might be in active directory or created locally on the server to execute services for third party apps or local services on the servers....

IBM iSeries SSH Discovery

Hello has anyone had any experience or luck in discovering IBM iseries servers using SSH ? We have SSH credentials and they work fine when doing a test credential to the IP of the server, however when doing a quick discovery or adding the IP to a dis...

misolarz by • Tera Expert
  • 1073 Views
  • 1 replies
  • 0 helpfuls

Export SBOM

Hi CommunityService Now platform offers the workspace "SBOM". In the SBOM workflow I can easily import SBOM (SPDX, CDX) either automatically or manual. But it is not possible to export an SBOM (structured format) or create an automatic Export mechani...

Dependency View for Switches (Core, Distribution, Access)

Hi All, In Dependency View of a core switch, I'm able to see connected devices top to bottom and bottom to top. But when I open dependency view of an access switch from the core switch I'm viewing, I'm just seeing top to bottom but no bottom to top c...

Flow Query

i want to send approval again again on requested item untill the user manager is empty using flow service now

sagarpundir by • Tera Contributor
  • 629 Views
  • 2 replies
  • 0 helpfuls

Resolved! Network stale handling ! is Auto retire right choice ?

I have reviewed the analysis of stale network records and identified multiple devices marked as stale. Can we implement an auto-retire process for devices that are not present in the IP Address Management system or monitoring tools like SolarWinds?Wo...

VIvek V by • Tera Expert
  • 1100 Views
  • 3 replies
  • 1 helpfuls