Hello Everyone, I am doing datadog servicenow integration and want to synch incidents bidirectionally which is offered by ITOM/ITSM Integration for Datadog. I have followed the steps given in documentation https://docs.datadoghq.com/integrations/serv...
Run a test "Basic UI test" from Automated Test Framework, However getting "The test timed out because the max execution time (600 seconds) was reached while executing step
I would like to know more about Shazam Insights functionality. How can we use that and what is the efficiency?
I tried to create a credential for Windows Credentials Type as per the task, but authentication is not working. Additionally, I couldn't access the MID Server using the URL. I tried all possible solutions. Let me know if anyone else has faced this is...
We are attempting to discover Windows Server A from the MID Server.Windows Server A has UAC enabled.For security reasons, we would like to perform the discovery while keeping UAC enabled.If we use a domain user with administrative privileges, would i...
So I have a Powershell function that creates events in ITOM based on a JSON of one or more events. It works, it's straight forward, it loops a foreach for each entry in the JSON to call https://$myenv.service-now.com/api/now/table/em_eventand create...
1.When are two incidents created for a group (primary) alert?In one case, for a group alert, there were two alert executions and two incidents were created. The alert was reopened 10 times. One of the incidents is correctly attached to the primary al...
Hi All, Customer wants to create custom dashboards, and they want to add service dashboard UI as a widget.Please give me some advice.
Hello All, We are using key based authentication for Linux servers discovery. The same key is working for multiple servers, but for few servers it fails to discover.(key was added by someone before me, and I believe it must be Opsnssh format) Now, I ...
Getting connection error trying to execute the following sqlcmd:Have created NT account credentials and able to discover the host server, but step to parse command output for below sqlcmd command getting connection error."sqlcmd -h-1 -s, -E -S tcp:" ...
We moved to Vancouver last week. But Service Mapping Plus seems to be broken. In the Workspace the Application Readiness shows a message about AFP Training Job is Stuck. Also Most of the Source/Target AFP is missing for most of my maps. ML Powered ca...
We are able to discover the host machine. Have created a credentials for cmdb_ci_db_ora_instance. Database team confirmed that the user have access to both. This one is using Oracle DB on Unix pattern. Identification 54.6. keep listener info is fai...
The following is displayed while discovering a new network device on a Discovery Status: "Active, couldn't classify". What could cause this error? A) No SNMP Classification exists for the new device ORAn SNMP Classification must be updated or creat...
When are anomaly alerts generated by Operational Intelligence displayed in alert intelligence? A) When it is manually promoted in insights explorerB) When they are promoted to IT alertsC) When the anomaly score is greater than 100D) When the statisti...
In ServiceNow Discovery, from which table can the "Pre Pattern" be configured?I would like to configure the "Pre Pattern" to be executed because it was not executed in the newly created Discovery Pattern, which was based on the Discovery Pattern "Net...
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