Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Configuring severity Event Field Mapping for a New Relic alert

After setting up a New Relic webhook and ingesting New Relic issues into Event Management, I'm unable to create alerts due to the error message: "Severity: Invalid value". Despite configuring the Event Field Mapping, the error persists. I've followed...

Micael by Tera Contributor
  • 1316 Views
  • 4 replies
  • 0 helpfuls

Bar code scanning

Hi, We have our customers creating the assets from Desktop and want to have the possibility to scan and populate the serial number. Wondering if it is possible to enable the Bar code scanning on the desktop with the scanner attached to it?  Does, add...

Shanti7 by Tera Contributor
  • 583 Views
  • 3 replies
  • 0 helpfuls

Aligning Discovery with Asset Management

I'd like to get the communities thoughts on challenges I am facing aligning Discovery of CIs created by Asset Management. I am quite experienced with Discovery, having worked with it for a few years. But I am new to Asset Management. My challenge is ...

TonyP4000 by Tera Contributor
  • 698 Views
  • 1 replies
  • 1 helpfuls

Disable database discovery in horizontal discovery

Hi,Is there a way to disable Database discovery ( ex: sql server , Oracle , Cassnadra, Couchbase) from horizontal discovery so that when i run discovery then it wont create database application related CIs ex (Instance, database,bcket..). However i a...

How to Display Any Record Page in a Workspace

If you know how to achieve this, please let me know.I am developing for an OTB workspace. In the Certificate Workspace, unique certificate table records can be viewed.I have added an M2M (many-to-many) table to the related list of this table. However...

honamiUeo_1-1743747191015.png honamiUeo_0-1743747137969.png honamiUeo_3-1743747279114.png honamiUeo_4-1743747361856.png
honamiUeo by Tera Contributor
  • 762 Views
  • 2 replies
  • 0 helpfuls

Is it possibile to NOT discover Hardware Type during discovery?

Hi everyone, the discovery on GCP and AWS brings with it a lot of "Hardware Type" elements. I read these two article about the migration from the Hardware Type to the Cloud Hardware Type,Enable the Cloud Hardware Type class extensionMigrating to a Ne...

devpc by Tera Contributor
  • 432 Views
  • 1 replies
  • 0 helpfuls