Discovery Schedule - SNMP Version field
When setting up a Discovery Schedule, is there any reason not to choose 'ALL' for 'Use SNMP version', so that you don't limit what you are discovering ? Thanks !
Forum Posts
How to Disable Automatic Incident Resolution for OK Severity Alerts in ServiceNow?
If the alert severity is OK, the respective incident resolves automatically. For learning purposes, I need to deactivate that process. I checked the Flow, Alert Management Rule, Business Rule, and Scheduled Jobs, but I couldn't find where to disable ...
Error Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null
I tried to "Test load 20 records" from SCCM. The error: The connection use Integrated Auth, and it is success: Is it necessary for the other authentication method to work as well? When we try to use it, it doesn’t work with a domain Windows user bec...
AMB Disconnecting After Connecting Error
Hello Experts, I have a MID Server that is still listed as 'up' but is repeatedly spawning the error 'AMB Disconnecting After Connecting'. I've already followed the proposed fixes in this post. Can anyone shed some light on possible causes? Regard...
Resolved! Mid Server issue- AMB client disconnected after connecting
Hi, We are seeing the AMB client disconnected after connecting issue in few Mid Servers, how to fix this issue. I have restarted the Mid Server by logging into the server but still issue is not resolved.
How do I prevent Discovery from using SSH for Firewalls?
I need to prevent Discovery from trying to login to Firewalls using SSH - because it creates annoying errors in the logs on the Firewalls.I tried using a Behavior in a new Discovery Schedule just for Firewalls - which worked - but then I need to edit...
Resolved! Prevent Discovery from Probing the SSH port on Firewalls
How d I prevent Discovery from using SSH o Firewalls? The Network Admin has complained about Errors in the Firewall logs about the MID Servers trying to login to the Firewalls using SSH. The Firewalls are actually discovered by SNMP. For Firewalls,...
Resolved! Discovery of NetApp Storage in Cloud
Good day everyone, We have several NetApp servers, both on-premises and in the cloud. We use an SNMP community string for classification and Basic Auth for identification and exploration, with the Basic Auth credential securely vaulted in CyberArk.Cu...
How to investigate discrepancies between CMDB and actual network information
There are several servers where the network interface information for CI registered Windows virtual machines differs from that of the actual machines.Is there any way to investigate this?(e.g. xxxx-xxxxx11 NIC is actually only one and has only one IP...
Disvoery How to notify detection of new equipment
I would like to be notified when a virtual machine (VM) is detected on vCenter that does not exist in ServiceNow's CMDB. Is it possible to achieve this with OOTB?
SSH Credential is Failing by Mid Server during Quick Discovery Even though it is being validated
Hello Everyone, I'm facing an Issue with Discovery, we have an SSH Credential, I'm able to validate the Credentials against the Target IP with the Mid Server. But When i Run the Quick Discovery using the Same Mid Server the Device is not being disc...
MSFT SQL Instances are reverting to Absent
Hi,Some cmdb_ci_db_mssql_instance records are reverting to "Absent". Some points to be noted are: Pattern - "MSSql DB On Windows" does not have install status been set in it. So by default instances should be "Installed".In my case, it has changed fr...
Kubernetes Discovery not working on Yokohama
I had Kubernetes discovery working on Xanadu. I made a simple discovery schedule using a bearer token for the Kubernetes (OpenShift) cluster and asked it to traverse all namespaces (*). It worked. The result was ~3700 CIs and ~7900 relationships b...
Need Help Adding Connection Between IIS and MS SQL in Pattern
We are currently working on Service Mapping and I'm very new to pattern customization.I have an application hosted on an IIS Server, and it connects to an MS SQL Database. Both servers are discovered successfully, but the connection between them is n...
Resolved! Modifying the CMDB Health Dashboard to hide Compliance
Our organization is currently rolling out CMDB and Discovery, and Compliance is not something we are currently using at this time. However, the CMDB Health Dashboard shows Compliance at 100% due to a lack of compliance rules, and while we have hidden...