Hi Everyone , I have got a requirement where i need to update group members count in one of the field in group table , for this i have created one field -u_member_count and updated the below script in fix script . and i have around 30k groups in th...
Hi Everyone, We are using pattern based discovery method to get the Kubernetes CIs for Azure. We are successfully getting all the CIs using the Kubernetes pattern which is creating schedules for each one of the clusters. We are getting all the tags a...
Hello, I've setup a discovery schedule to pull certificates from our Microsoft CA and it is discovering and importing certs into ServiceNow. However, I'm seeing an issue where the valid from and valid to dates are completely incorrect. Has anyone els...
Hello Team, May I know what is Availability Group in service now discovery? and Availability Group name for SolarWinds SQL Database Cluster. Consists of 2 server. Does SN discover Availability Groups?
My client would like the ability to print a shipping label from the location table. For shipping of hardware to stores. From the Locations table is there a way to print a lable? Currently, it is done manually create shipping labels for packages. Any ...
Hello,We have implemented ACC V on Linux Servers we see it brings software installs on that machine but does not brings install location of software
We are setting up Agent Client Collector Visibility.We will use it for Service mapping as well as horizontal Discovery.To use patterns you need to set enable-patterns-on-agent : true This is not default when installing the agents.What could be used t...
How do I create a custom activity that fetches the rest message variables and process the data in it ?
Is it an accurate statement that if we are discovering Windows Servers via ITOM Discovery, the IRE (if configured properly) will address duplicate CIs, but if we are also bringing in Windows CIs via an API with a 3rd party tool - the IRE will not add...
All, Trying to discover Cohesity in the Azure Cloud environment and getting error below. {"errorCode":"KInvalidInput","message":"Error while parsing request body: invalid character 'J' in string escape code"} Please note that we are successfully disc...
Hello,We are facing some issues with the discovery of the IBM Websphere MQ Queues. We have Discovery implemented and we are able to find the MQs [cmdb_ci_appl_ibm_wmq] as the pattern WMQ On Unix launches in the appropriate server during horizontal di...
We have a scheduled job that is updating Business application and some other tables. We got an error saying 'Multiple nodes restarted due to Out-Of-Memory error. Please let me know why we are getting this issue and how can we fix it. We have other si...
Hi All,Hope you are doing good. We are in the process of discovering network devices and found that SNMP-Classify sensor was customized to populate the firmware version of Cisco and Fortigate devices with the below piece of code. Because of this cus...
Hi Team,Has anyone successfully implemented the discovery of devices supporting the Redfish protocol?ServiceNow support has confirmed that out-of-the-box (OOB) probes/patterns for discovering these devices are not available, and we will need a comple...
I know ITSM can be used in Domain separated instance , but what about other ITXM products such as Discovery, HAM, SAM, SecOps, IRM, GRC ? Is there an official list which products are supported under Domain separted environment ?
