Service Mapping Implementation (Rome) Steps to complete simulator tasks Pattern Designer > Discovery Patterns, open JBoss Wildfly Pattern - Open the Identification for JBoss WildFly Web Site (war) Identification section - Set Debug Mode to ht...
Hello Community, Would like to ask if there is any benefit installing ACC Agent on our Servers (Win and Linux). We already have ServiceNow agentless Discovery for all Servers. We will be implementing Software Asset Management (SAM Pro) module. ACC ...
Hi I have a large amount of discovery errors and I am trying to resolve the larger groups with the same error. I have a huge amount of 'Host is active, but unable to classify' errors. I searched for the effected IPs in the CMDB to see if Discovery wa...
I have a number of HP printers configured with SNMPv3 that I can SNMP walk without error using our ServiceNow credentials. However, it appears information like Serial Number and Model are not always where I think Discovery is looking (based on ECC Q...
I am trying to create a Tag Key & Value Policy that looks at the value for the key "altci" and checks against the cmdb_ci_service_discovered table to see if that value matches an existing record on the cmdb_ci_service_discovered table I am not sure ...
HelloI have installed the Certificate Inventory and Management pluginIf you are running Discovery and manually managing it after discovery without using it as certificate management automation,Is certificate revocation detected by discovery and is it...
Hi,I am trying to implement the Mid server clustering - failover and load balancing does anyone have some materials like ppts on clustering, FAQs related to the same, and challenges faced while implementing mid server clustering - failover and load b...
Hi All, We are in the process of implementing certificate management. Following are the limitations.1. Port scan discovery can discover only one certificate per port/device.2. It cannot discover non encrypted certificates. Please share your suggestio...
In one of the docs, ServiceNow recommends to disable configuration file tracking. Why so? Any particular circumstances it will cause issue? Doc just recommends to disable without providing any reason
When we create a computer CI, the value of install_status is 1 (Installed). As expected, a hardware asset record is created (model category, computer), but the value of state is 2 (On order). It is my understanding that, because of the "Asset CI Inst...
Hi All, I have configured cloud discovery, but I am not able to see Azure VMSS and also I am not able to see any vnet peering in SNOW.
Hello, My company has a requirement, we want to integrate ServiceNow ITOM with an external monitoring tool. The monitoring tool should send data via MID Server to ServiceNow.To ensure high availability, we want also to do load balancing. To implement...
Hello Experts, My query is on Discovered certificate. The requirement is to download the discovered certificate in pem or vfx format. Currently I can find certificates in 2 diff tables: sn_disco_certmgmt_cmdb_installed_certificateAnd the sys_certific...
How can i edit discovery patterns to bring additional information from windows device.
I am working on having all our Oracle DB instances in cmdb and we made good progress but there is this one server\db when discovery is run server is discovered successfully but the Oracle DB on UNIX pattern does not launch. Its because it cant find t...
