Hi, We recently migrated from SCCM to SG-Intune for discovering our client devices (Laptops and Mobile devices).So far everything looks to be ok but we are having some issues with devices being retired when they are still available in Intune. There d...
I want to integrate AWS CloudWatch alarms with ServiceNow Event management and want to use the OOB AWS push connector for that. However, I am not very sure of the authentication method supported by this integration. Does it support OAuth or only basi...
Dear Peers, I got the Error in "Credentials are Missing" in flow Action "Copy attachment to SFTP Server". I am using the Connection alias. It is working in DEV, but when i moved to UAT and updated correct host name, Port number after i checked from ...
We know thatFor each classifier, there will be classification criteria. That criteria contains the condition that a target host has to satisfy in order to trigger a relevant classifier. but for many OOTB classifiers, the criteria is empty.Then how it...
The application iTunes@itom-df-windows doesn't appear in ''Configuration > Applications''. And it isn't also viewable in the dependency relationship. How to remediate to the situation ?
Hi everyone,I’m facing an issue where around 1551 empty records are found in the CMDB, specifically under the class MSFT SQL Instance.Here’s what I’ve already configured:Identification rule is set with the following:Criterion attributes: Instance nam...
Scenario: I was assigned the task to build Tag Based service maps and provided me the Application names.The tags are already in place set by Azure team.The Requirement is to build Service Maps using the keys AppName and Environment tags.My Doubt: How...
Hi Team, I have a use case where my customer is using the Azure SGC. When the Azure SGC is collecting data, under the SGC-Azure Generic Resources, there are many Resource Types that my customer wants to filter out because the data is not needed. ...
We use Tag-based Application Services only.This works fine for automatically adding the infrastructure CIs belonging to the application, but other common CIs are naturally not added, i.e. nobody is aware if e.g. some network component fails. I can so...
I am in the process of service mapping from an entry point. . I have F5 Load balancers for which Big5 LTM type pattern gets triggered followed by IIS Virtual Directory pattern which gets triggered but cannot see it invokes MSSQL cluster Database pat...
We are using Tag based mapping based on Azure tags but some of our application services also have a local physical server at multiple locations. Has anyone any suggestions as to how we can map these as one?
Hello team,I’m exploring ways to enhance visibility into external integrations and was wondering—does ServiceNow support API discovery for third-party or internal services? Specifically, I’m looking to identify and map APIs consumed by applications, ...
I'm working on implementing discovery and have come across a device that is not getting classified correctly. The OID in the classify input tells me it's BIG-IP vCMP Guest. While I could easily add the OID to the SNMP OID Classifications table, I...
Hello all,in the last 3 month we recieve an OOB notification of ServiceNow named 'Health Log Analytics Email Notifications'. I attach one of them. I have investigated that a lot but no final solution found. I also opened a Case in ServiceNow Support ...
They seem to still be processing the HorizontalDiscoveryProbe - Pattern Launcher: MSSql DB On WindowsI noticed in the payload, there is a "credAffinity" which is pointing to 1 MID Server, but not the MID Server used for this discovery. Should I de...
