Hi Community, I would appreciate your guidance in the Event Management space.I have a requirement where, if an alert with "Minor" severity is generated, the system should wait for 4 hours, and if the alert is not closed during that time, it should th...
Hello Everyone, I'm facing an issue when running discovery for SNMP devices Nokia Switch - Model(SR Linux). A) SNMP credentials are validatedB) Firewall openedC) Open 161 is opened Now the issue here is SNMP not classified properly and, it is again ...
Hello everyone, hope someone could help us with this.. we would really appreciate any tip We have an issue with the VMware discovery, we are getting the following error, we obtained certain information, and we reviewed our network rules but didn’t id...
Hi,I am not able to validate the task as i do all the required configuration still it's failing.Any help is appreciated.
Hi,We have requirement to integrate one monitoring tool which will send us Assignment Group and Configuration Items fields as tags in the payload."Tags":"ConfigurationItem:XXX, AssignmentGroup:XXX, Host Name Tag:XXX, Application:XXX"The positions of ...
Hi all,do you know where if the Saas License Management is a component of the SAM Pro plugin or does a customer needs to license it extra? RegardsFranck
Hi Folks, We are trying to discover our MSSQL databases and while doing the discovery we are able to discover the instances, DBs for few servers and for few servers we are able to discover only the instances and not DBs. While checking the pattern we...
Dear community, I have a customer with a high number of credentials (more than 700), handled with CyberArk.Do you consider this could be an issue when running discovery, in terms of timeouts by searching the correct credential for a CI, moreover the ...
Hi, we have done SG-Meraki integration six months back for our project and that time data was correctly populated. But we recently noticed that Access Points CI status is not getting updated in ServiceNow. Jobs are running weekly but there are few CI...
We are configuring the custom webhook connector for event management to receive events from cisco DNAC so we have configured 1.MID web server context:-what will be the port?--->443 default is selected is it ok?-what will be the user roles for this ba...
Executing WMI query on host: 10.1.75.XXX with namespace: root/cimv2 and query: SELECT name FROM Win32_PerfFormattedData_MSSQLSERVER_SQLServerDatabasesError during execution of Windows command: executeQuery -Namespace root/cimv2 -Query "SELECT name FR...
My org is having issue with a workflow that randomly stopped working. The workflow takes information inputted from a ticket to run a powershell command in the Midserver that changes registry settings on a target computer. When going into the workflow...
Hi all, Is IRE enabled by default (I assume yes)? If not, how do we enable it?We do not use ServiceNow Discovery and the CMDB is populated through a third-party integration and a system external to ServiceNow which has IRE like rules and so we never ...
Hello, I am a Products Director @ ServiceNow, handling the ITOM products.Requesting your kind inputs on this ServiceNow product survey about ServiceNow Cloud Automation capabilities - should not take long. Your feedback on this would greatly help...
I am trying to set up a Kubernetes discovery as a part of a project, I have created Kubernetes credentials with bearer token and added them to a credential alias. created a serverless discovery Schedule as per the doc( https://docs.servicenow.com/bu...
