We are currently working on Service Mapping and I'm very new to pattern customization.I have an application hosted on an IIS Server, and it connects to an MS SQL Database. Both servers are discovered successfully, but the connection between them is n...
Our organization is currently rolling out CMDB and Discovery, and Compliance is not something we are currently using at this time. However, the CMDB Health Dashboard shows Compliance at 100% due to a lack of compliance rules, and while we have hidden...
Hi all,We’re working on an Azure Monitor integration with ServiceNow using a webhook to send alerts to the alert table.We’ve noticed that the Azure app registration being used is currently disabled, and alerts are failing to reach ServiceNow. We’ve ...
I couldn't enable debug mode In this task you create the first part of the JBoss WildFly Identification section which further builds out the Ticket-Monster application map.*NOTE: Make a point of a) Saving b) Testing and c) Publishing the Discovery Pa...
HelloI am sending traps to ServiceNow.When a fault trap is sent it created a new alert - as expected.When I send a clear trap, it is attached to the same alert as expected. In addition, the alert is closed because it received a clear event.I don't wa...
If I have an active incident associated with an alert, I don't want clear events closing the alert. Otherwise, if there is no active incident, the clear event should go ahead and close the alert. Is there anyway to achieve this?
Hi DevelopersCan someone explain in details how servicegraph connectors and configured with the Mid Servers.
Please help me as how to open/download the TagMappingCIs.txt file from the service Mapping course lab 2.3 I just see below empty page when I click on this link.
We are running Discovery on our Dev environment, about 1700 devices. On WMI: Installed Software we get this error on 268 CIs Sensor is expecting JSON format in the output field after probe post processor script. Please check that your MID server i...
In my project i have the requirement for users with a specific role to be able to adjust the "companies" field in user criterias. Currently they can only read and not adjust anything. Are there any other ways of accomplishing this, other than by usin...
I built a page in UI Builder and linked it to a module, restricting the module and application menu to a specific role.I didn’t set any audience or role restriction on the UI Builder page itself. and also added that role to both application menu and ...
Hello all, Our windows sever team is asking how much resources discovery patterns consume to run for a full discovery scan occurs? thanks,Sandy
On this product docuementation page [Discovery classifiers] and on Discovery On Demand course its mentioned that glide.discovery.debug.classification can be set to TRUE to enable "Classification" Phase log information. However this property could not...
Hello friends, I am facing an issue with discovery. Some SNMP devices are getting classified into incorrect class. It should be classified as a switch but is classified as a Router. What can be the reason ?Please suggest Thanks,Asmita
Hi, We are trying to install a monitoring tool for Midserver alerts. User case is like, whenever Midserver is down then Incident has to be created and if it restarts automatically Incident has to be resolved. Please suggest to POC to have Monitorin...