I am working on a catalog flow which creates asset records automatically and sets the cost and currency type(like $, Euro etc), I am unable to set the currency type as this is not a separate field on an Asset record. And it is defaulting to $ each ti...
FAILED TRYING TO EXECUTE ON CONNECTION glide.1 (connpid=103937757): INSERT INTO sys_metadata (`sys_updated_on`,`sys_class_name`,`sys_id`,`sys_updated_by`,`sys_created_on`,`sys_name`,`sys_scope`,`sys_created_by`,`sys_mod_count`,`sys_package`,`sys_upda...
Curious if anyone’s had success using ITOM to discover peripherals connected to laptops or desktops — things like monitors, docks, keyboards, etc? It seems like something you could piece together with custom patterns, but I’m wondering how reliable i...
Hello All, While installing the MID Server, I'm getting an error: "Windows OS should be more than 2012."But my machine is already running Windows Server 2016.Please check the image and help me.Thanks in advance.
Hello,We are facing issues trying to discover "netscaler" load balancer. We have changed the sysName of the netscaler devices to have the DNS name instead. When we run discovery, we are observing the following: Error - "Error in Horizontal Discove...
We are experiencing difficulties discovering virtual servers that utilize LTM Policies instead of iRules or direct pool attachments. Upon analyzing the discovery pattern, we do not observe any steps that could interpret LTM Policies and identify the ...
Could anyone please provide me the MidServer guidelines mainly needed for Discovery.@Ankur Bawiskar ,@Dr Atul G- LNG
Hello I have to map my application to one database, but on the server hosting this database , there is others. When the mapping is complete, a random database are displayed.How to fixe that please ? Thanks
Discovery on Storage Server is not updating the IP address for few servers and its always empty but, I see the IP address for those missing records in the discovery log.
Hello, If you have IRE enabled for non-cmdb classes like core_company table and you have a robust transform map for it.1. Will the robust transform automatically use IRE for company table instead of coalesce?2. Do we need to enable IRE somewhere lik...
Hi All,I am facing a strange issue with discovery. A Windows server with 3 Display names. Every time Discovery runs Interestingly, the host name is not changing and is coming as correctly. Like :MID Server User TESTField changes•Display Namevmsdibcht...
I am trying to implement the coalesce condition dynamically based on the data being sent via excel file for uploading the data in the Batch Job Table (cmdb_ci_batch_job).I have below fields:System - Drop down field with values as 'None', 'SAP', 'Serv...
Hi, I am new to service mapping, I need some understanding on service mapping pattern. I will really appreciate your time and effort to respond to this. 1) In what all scenarios, custom patterns are required to be created for Service Mapping (not dis...
Can someone help define the criteria of Patterns for Service Mapping on the basis of simple, medium and complex pattern?
Can Service Mapping provide the details/view of software and hardware model? Or Enterprise Architecture - TPM needs to be used for this? Your response will be greatly appreciated.
