Hi,
i have configured a Mid Server on a Linux Server but after the start of service, i see these errors, can you help me to identify the cause?
12/17/21 12:29:01 (273) StartupSequencer SEVERE *** ERROR *** SOAP Request: <SOAP-ENV:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:tns="http://www.service-now.com/GetMIDInfo" xmlns:m="http://www.service-now.com" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
12/17/21 12:29:01 (273) StartupSequencer SEVERE *** ERROR *** SOAP Response: Status code=0, Response body=null
12/17/21 12:29:01 (273) StartupSequencer SEVERE *** ERROR *** Problem invoking InstanceInfo on Please check that the InstanceInfo page exists in the sys_public table and active="true".
12/17/21 12:29:01 (273) StartupSequencer SEVERE *** ERROR *** Request not sent to uri= : java.net.SocketTimeoutException: connect timed out
(Network Configuration issue) Please check that the MID server can ping the instance:
You may also need to configure the network that the MID server uses to allow traffic over TCP port 443.
12/17/21 12:29:01 (273) StartupSequencer SEVERE *** ERROR *** test failure
java.lang.IllegalStateException: Unable to connect to instance.
at com.service_now.mid.services.StartupSequencer.runTests(StartupSequencer.java:638)
at com.service_now.mid.services.StartupSequencer.startupSequencerRunnable(StartupSequencer.java:694)
at java.base/java.lang.Thread.run(Thread.java:834)
12/17/21 12:30:11 (401) StartupSequencer WARNING *** WARNING *** Request not sent to uri= h : java.net.SocketTimeoutException: connect timed out
12/17/21 12:30:11 (401) StartupSequencer SEVERE *** ERROR *** SOAP Request: <SOAP-ENV:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:tns="http://www.service-now.com/GetMIDInfo" xmlns:m="http://www.service-now.com" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
12/17/21 12:30:11 (401) StartupSequencer SEVERE *** ERROR *** SOAP Response: Status code=0, Response body=null
12/17/21 12:30:11 (402) StartupSequencer SEVERE *** ERROR *** Problem invoking InstanceInfo on Please check that the InstanceInfo page exists in the sys_public table and active="true".
12/17/21 12:30:11 (402) StartupSequencer SEVERE *** ERROR *** Request not sent to uri= : java.net.SocketTimeoutException: connect timed out
(Network Configuration issue) Please check that the MID server can ping the instance:
You may also need to configure the network that the MID server uses to allow traffic over TCP port 443.
12/17/21 12:30:11 (402) StartupSequencer SEVERE *** ERROR *** test failure
java.lang.IllegalStateException: Unable to connect to instance.
at com.service_now.mid.services.StartupSequencer.runTests(StartupSequencer.java:638)
at com.service_now.mid.services.StartupSequencer.startupSequencerRunnable(StartupSequencer.java:694)
at java.base/java.lang.Thread.run(Thread.java:834)
How can i start the Mid Server service on 0.0.0.0 instead of 127.0.0.1?
Thank you
