Data in import set table but can not be transformed into target table

Cheng Luo
Kilo Contributor

I am using a dev instance dev64918.service-now.com to load some system configuration data from xml file into cmdb using import set. After loading, I can see the import set table was updated with records properly. However when I tried to use transform map(field map) to transform those data into target table(user defined). I can see the record in import set table was changed into Processed state. However the target table was still empty. Screen shot for the import set table and transform record attached. Anyone can help on this?

find_real_file.pngfind_real_file.png

1 ACCEPTED SOLUTION

Hi,

If your query is resolved, please mark the answer as correct and close this thread for others.


Regards,

Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

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17 REPLIES 17

Hitoshi Ozawa
Giga Sage
Giga Sage

In the transform map, are all mandatory field mapped to a value? Seems like there's a mistake in the transform map. Try hardcoding the values and checking if a record is entered. If it is, try outputting field values to a log to make sure they are correct.

 

Hi,

Just attached the definition of transform map & the target table cmdb_ci_zos_server inheritance hierarchy as screenshots below. For the transform map, I am just using Auto Map Matching Fields to create field maps. No idea about what are all mandatory fields here. You referred there is a mistake in the transform map. Could you please point out?find_real_file.pngfind_real_file.png

Just find that the field maps are the cause. Seemed I defined maps from a source table field, which is just storing a blank. When switching to a proper field, the target table got populated properly.

Good to hear that you've been able to fix the problem.

Same thing I have replied above with issue lies in your field mappings before:

find_real_file.png

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke