Discovery Credentials

carloschaluisan
Kilo Contributor

While running our Discovery Schedules, a significant amount of authentication / credential issues are being generated. The errors with the highest occurrence are:

  • Connection failed to WMI service. Error: Permission denied
  • SSHCommand: No valid credential found for types [SSH Password,SSH Private Key]
  • Failed to access target system. Please check credentials and firewall settings on the target system to ensure accessibility: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

Here is what we've done so far:

  • Confirmed the usernames and passwords in the Credentials table are correct Confirmed the MID Servers are up.
  • Firewalls in the Host Machines where the MID servers are installed are disabled
  • Set mid.use_powershell = true in each MID Server
  • Set mid.powershell.use_credentials = true in each MID server
  • Set mid.powershell.local_mid_service_credential_fallback = false in each MID server
  • Manually ran WMI (gwmi) queries and tested SSH from the Host servers where the MID servers are installed and confirmed access is granted and data is returned.

Any troubleshooting suggestions would be greatly appreciated...

20 REPLIES 20

It fails:



find_real_file.png


is the WMI service running, including File and Print Sharing on the target device?


Yes.   This is a sample device but I am getting similar results from 1000s of devices.  


Carlos, are any of your discoveries successful?


Is power shell enabled on the mid server


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