Event Management integration with Quest Spotlight for SQL Server

barcar
Tera Contributor

‎08-02-2023 04:26 AM

Does anybody have any experience integrating Quest's Spotlight database monitoring tool into ITOM Event Management?

Quest do not have any solution in this area and no plans to offer anything. It appears that we can query the Spotlight database for alarms but we're trying to avoid building something from scratch.

It looks like this old blog post might offer an approach but we will likely need to pull the events from Quest rather than having them be pushed.

Is there a better approach to consuming events from tables in SQL Server?

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Rahul Priyadars
Giga Sage
Giga Sage

‎08-02-2023 08:52 PM

My 2 cent on this approach wise

 

(1) Either Quest Consumes Service Now Event Management REST API end point and Post data for event creation.

(2) Service Now uses JDBC to go and Pull event data from Quest DB

 

Assuming no Push and Pull connector available OOTB

 

Regards

RP