- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-19-2023 06:28 PM
Currently we have a flow Order Management that creates a new CI when an order task is completed and relates that CI to an existing service map in our flow designer.
In the process, we are thinking of creating a script action to update the application service map based on the following two articles.
If I want to add a new CI to the map while leaving the existing application service map in its current state, what kind of script should I create?(See attached file for an image of the addition to the service map)
Article 1 (now community):https://www.servicenow.com/community/itom-forum/issue-creating-manual-endpoint-via-flow-designer/m-p...
Article 2 (Product Document - "Application Service - POST /now/cmdb/app_service/create" section):https://docs.servicenow.com/bundle/vancouver-api-reference/page/integrate/inbound-rest/concept/appli...
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-19-2023 07:14 PM
@Yuuki Tamori
I think you should have a try with BusinessServiceManager API.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-19-2023 07:14 PM
@Yuuki Tamori
I think you should have a try with BusinessServiceManager API.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-19-2023 08:30 PM
Thank you! This will solve the problem for my team!
However, I have not found such an easy way to do this, I am sorry for the hassle I have caused you.