Multiple Service Graph connections to the same source

VL10
Tera Expert

Hello,


Is it possible to have 2 service graph connections to the same data source, if we need say 2 different queries from one source?   Or can you only have one.

 

1 ACCEPTED SOLUTION

Rahul Priyadars
Giga Sage
Giga Sage

Is it possible to have 2 service graph connections to the same data source---> Using SGC i am doubtful.

But for one customer We used Hybrid Approach. Like We Used SCCM SG Connector as OOTB but we were having to pull some custom field data also from SCCM. We Left OOTB Connector as it is and added a JDBC data Source with SCCM DB and quried the data for Custom field and Updated the CMDB data. This way SG Connector was not customized and Fully supported and Custom fields we got from our Custom JDBC Solution.

 

Regards

RP

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2 REPLIES 2

AJ-TechTrek
Giga Sage
Giga Sage

Hi @VL10 ,

 

Yes currently updated graph connector have possibility to connect with Multiple source to get the data in CMDB , You need to configure the different sources with Credentials.

 

Refer the Example SCCM Configuration document.

 

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/configuration-managemen...

 

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.

 

Thanks

Ajay Kumar

Rahul Priyadars
Giga Sage
Giga Sage

Is it possible to have 2 service graph connections to the same data source---> Using SGC i am doubtful.

But for one customer We used Hybrid Approach. Like We Used SCCM SG Connector as OOTB but we were having to pull some custom field data also from SCCM. We Left OOTB Connector as it is and added a JDBC data Source with SCCM DB and quried the data for Custom field and Updated the CMDB data. This way SG Connector was not customized and Fully supported and Custom fields we got from our Custom JDBC Solution.

 

Regards

RP